Seller reviews, items and info

Approved seller with 4.3/5 Stars ratingTrusted on Back Market for

Overall rating

1,784 verified reviews

Rating details

  • Battery

    4.2/5

  • Shipping

    4.5/5

  • Lens & Camera

    4.5/5

  • Accessories

    4.1/5

  • Packaging

    4.3/5

  • Overall performance

    4.3/5

  • Appearance

    4.3/5

Reviews

  • Vincent N.

    Verified purchase

    Reviewed 10/03/2026, France.

    I've just received it and I'm very satisfied. The phone is as good as new, but we'll see how it goes in the long term.

    Translated from French


    Condition

    Fair

    Purchased

    06/03/2026

  • Lorenzo T.

    Verified purchase

    Reviewed 09/01/2026, Italy.

    The device is in perfect condition, despite the fact that I had selected 'good' in the menu during the MacBook purchase phase. The delivery, after the order was placed with DHL, was delivered the next day, in total the waiting time was very short: 7 days. As I said the device is perfect, it arrived packed to avoid damage in transit and equipped with cable and power supply. Nothing to complain about, really perfect, I recommend it to other users! Thank you very much Back Market!

    Translated from Italian


    Condition

    Fair

    Purchased

    02/01/2026

  • Arthur D.

    Verified purchase

    Reviewed 05/01/2026, France.

    It's exactly as described, it performs well and, above all, I'm positively astonished by its overall condition.

    Translated from French


    Condition

    Fair

    Purchased

    24/12/2025

  • Pauline B.

    Verified purchase

    Reviewed 26/08/2026, France.

    The device is very good but has a flaw. When I receive phone calls, the microphone doesn't work; I have to put it on speakerphone for it to work! I find that really unfortunate.

    Translated from French


    Condition

    Fair

    Purchased

    11/08/2026

  • Dr. jan B.

    Verified purchase

    Reviewed 03/08/2026, Germany.

    The order/delivery was processed very quickly, and when I unpacked the device, I found that its condition was better than expected. That is, I personally would have categorized it as ;-). A screen protector was already applied as well. That the renewed battery is not original from Apple was to be expected given the prices, but it is at 100% capacity => so all good! Overall rating: I am more than satisfied and will think of BackMarket again next time I need something!

    Translated from German


    Condition

    Fair

    Purchased

    26/07/2026

  • Julie D.

    Verified purchase

    Reviewed 13/07/2026, France.

    High-performance device for photos, and for everything else, it's fluid. It takes a little time to adapt to navigate, but nothing to complain about. Delivered quickly, no defects. I had already ordered from Black Market and I'm still just as delighted. Thank you 👍

    Translated from French


    Condition

    Excellent

    Purchased

    04/07/2026

  • Ambre M.

    Verified purchase

    Reviewed 03/08/2026, France.

    Very well passed and received very quickly. I was scared after a bad experience with refurbished from a competitor, but so far, nothing to say.

    Translated from French


    Condition

    Premium

    Purchased

    25/07/2026

  • Alessandra A.

    Verified purchase

    Reviewed 24/11/2025, Italy.

    I bought my phone because my iPhone 14 broke, bought it in excellent condition and new battery for only 130 euros and it's worth all my money, as described by the app obviously there are a few scratches on the back and front but they are minimal and not easily seen, the phone behaves very well it does its job the only flaw is the battery which obviously lasts little, remember it's still a 7/8 year old iPhone 8, but the rest is all right it behaves better than it should the camera is excellent without any scratches or flaws. The only thing I've noticed but it doesn't give me any problems is the non-original screen, same for the battery but otherwise all perfect. Arrived in a cardboard box including the wire. What can I say I expected less but it performs better than it should

    Translated from Italian


    Condition

    Good

    Purchased

    12/11/2025

  • Antonio A.

    Verified purchase

    Reviewed 31/10/2024, Spain.

    When I received it I thought, it's new. Happy and satisfied with the purchase. The last one I had, a refurbished iphone 6s also refurbished, lasted me 8 years. I'm happy if it lasts half as long. Highly recommended shop.

    Translated from Spanish


    Condition

    Good

    Purchased

    20/10/2024

  • Fatima E.

    Verified purchase

    Reviewed 08/06/2026, France.

    I received it as expected! It was in impeccable condition with its charging cable! The only small problem was that I didn't have the charger. This is not my first order and I would recommend it if necessary.

    Translated from French


    Condition

    Good

    Purchased

    24/05/2026

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