NPJ Trading Limited

Seller reviews, items and info

Approved seller with 4.6/5 Stars ratingTrusted on Back Market for 2 years

Overall rating

982 verified reviews

Rating details

  • Battery

    4.5/5

  • Shipping

    4.8/5

  • Lens & Camera

    4.7/5

  • Accessories

    4.3/5

  • Packaging

    4.6/5

  • Overall performance

    4.5/5

  • Appearance

    4.7/5

Reviews

  • Ashley P.

    Verified purchase

    Reviewed 01/03/2026, United Kingdom.

    Excellent service by the Back Market team , order a Samsung for my partner later on a Thursday it arrived next day....no problem whatsoever. She loves her new phone, will be more than happy to use the service again for my next phone.

    Condition

    Premium

    Purchased

    12/02/2026

  • Helen S.

    Verified purchase

    Reviewed 21/01/2026, United Kingdom.

    I was blown away by the quality of the phone. Very prompt delivery and everything was seamless from start to finish. Just wish l had known about Black Market years ago, l could have saved myself an awful lot of money.

    Condition

    Excellent

    Purchased

    06/01/2026

  • Candice E.

    Verified purchase

    Reviewed 12/01/2026, United Kingdom.

    Device arrived safely and is in perfect condition. No scratches or marks, looks new from my uneducated perspective. Easy to set up and transfer from old phone. Lack of sd card slot not missed as this device has more memory than my old Moto. Dual sim slot will be great for traveling. Clear picture, good camera, still getting used to it all but very happy.

    Condition

    Excellent

    Purchased

    28/12/2025

  • Anthony J.

    Verified purchase

    Reviewed 22/10/2025, United Kingdom.

    Wow...great value and perfect condition. Delivered quickly and safely. Why buy new??? this ipad is only months old and in perfect condition, for a good reduction in the price of a new one. I recommend BackMarket 100%

    Condition

    Excellent

    Purchased

    07/10/2025

  • Dougie W.

    Verified purchase

    Reviewed 18/11/2024, United Kingdom.

    Only good things to say about Back Market. I bought my Samsung Galaxy S23 in 'Excellent' condition and it looks like a brand new phone. Battery life is amazing, I'm only having to charge it every 2 days and I can't fault it. I can't see any reason to buy a premium quality phone because I've no idea how it can be any better. delivery was very fast and communication was excellent. I'll be buying all my tech from these guys from now on. There's no reason to buy new as far as I can see.

    Condition

    Excellent

    Purchased

    31/10/2024

  • Dan P.

    Verified purchase

    Reviewed 31/10/2024, United Kingdom.

    The whole process was super simple. I bought a phone in perfect condition and have not had any issues at all. I have had refurbished phones in the past from less reputable sites and the phone is either not as advertised or has issues but my experience from BackMarket ghas been very different; my new phone is perfect.

    Condition

    Excellent

    Purchased

    03/10/2024

  • Jacky N.

    Verified purchase

    Reviewed 11/11/2024, United Kingdom.

    excellent came the day after ordering In pristine condition. This is the second phone I have purchased from Back Market I have nothing bad to say if you want a refurbished phone don't hesitate to purchase from them

    Condition

    Excellent

    Purchased

    29/10/2024

  • Sayeed M.

    Verified purchase

    Reviewed 13/03/2026, United Kingdom.

    It’s a 5 star for the seller and Back Market as well. I bought this phone for my mum and chosen Premium condition-surprisingly the phone came out fully boxed up and I had to unseal the case. Such great buy from Back Market- although I always buy from BM and will surely buy more stuffs.

    Condition

    Premium

    Purchased

    09/03/2026

  • Sally G.

    Verified purchase

    Reviewed 29/12/2025, United Kingdom.

    I ordered an ‘in very good condition’ phone. It is in excellent condition and looks and feels like new. I previously had an iPhone 8 so definitely needed an upgrade. Fairly easy to transfer everything over from the cloud. Been using it a few days now and I am very happy with it.

    Condition

    Excellent

    Purchased

    17/12/2025

  • Emily-diane K.

    Verified purchase

    Reviewed 07/12/2025, United Kingdom.

    Not only did the tablet come in pristine condition but it even looked brand new the way it was in the box. The cable and tablet were packed like they were off the shelf. Been using it frequently since getting it and it's exactly what I needed at £50 below new market value. Came incredibly quickly and saved me a chunk of money. I was apprehensive to get second hand but it was no different to buying brand new except the savings and eco considerations.

    Condition

    Excellent

    Purchased

    26/11/2025

53 products