Seller reviews, items and info

Approved seller with 4.3/5 Stars ratingTrusted on Back Market for

Overall rating

25,652 verified reviews

Rating details

  • Overall performance

    4.1/5

  • Appearance

    4.2/5

  • Accessories

    4.2/5

  • Battery

    4/5

  • Lens & Camera

    4.4/5

  • Packaging

    4.4/5

  • Shipping

    4.5/5

Reviews

  • Glenda B.

    Verified purchase

    Reviewed 20/01/2022, United Kingdom.

    Backmarket have offered excellent customer service, speedy delivery and an excellent product. The phone arrived exactly as described and in perfect condition. Would highly rwco

    iPhone 11 Pro 64GB - Space Gray - Unlocked

    Condition

    Excellent

    Purchased

    10/01/2022

  • Jeremie G.

    Verified purchase

    Reviewed 04/09/2022, United Kingdom.

    Produit conforme aux attentes.

    Galaxy S21 5G 128GB - Grey - Unlocked

    Condition

    Fair

    Purchased

    24/08/2022

  • Sam B.

    Verified purchase

    Reviewed 01/09/2021, United Kingdom.

    large scratch on screen.

    iPhone 8 64GB - Space Gray - Unlocked

    Condition

    Fair

    Purchased

    27/08/2021

  • Max S.

    Verified purchase

    Reviewed 16/07/2025, France.

    English This is my first experience with back market, and after receiving my s tab 8+, I felt like I had to leave a comment (which I don't do, even when I'm happy with my purchase). I found a deal for the 256gb, wifi and 5g model, in what was labeled "Perfect condition". all of this was for 362€. Models that were in poorer condition were around 700+€. I didn't understand but I was willing to test it out. The refurbisher NLR stated that there was a chance of scratches on the screen and body, but they come with a charger and s pen. I still don't understand, but words cannot express how satisfied I am with the deal I found, and the quality of the refurbishment, and the accessories (fast charger, s pen works perfectly). French This is my first experience with Back Market, and after receiving my Galaxy Tab S8+, I felt compelled to leave a review (which I never do, even when I'm happy with my purchase). I found an offer for the 256GB model, Wi-Fi and 5G, advertised in 'Perfect Condition', all for €362. Models in worse condition were over €700. I didn't really understand it, but I was willing to give it a go. The refurbisher, NLR, had said that there might be scratches on the screen and casing, but that the tablet would come with a charger and an S Pen. If I could share photos, I would, as I found absolutely no scratches. I still don't understand, but words can't express how pleased I am with this offer, the quality of the refurbishment, and the accessories (fast charger, S Pen that works perfectly).

    Translated from French

    Galaxy Tab S8+ 256GB - Gris - WiFi + 5G

    Condition

    Excellent

    Purchased

    12/07/2025

  • Umut B.

    Verified purchase

    Reviewed 05/03/2026, Ireland.

    I was expecting much worse, for example about the screen and keyboard. However I chose the condition as a “good”. It is like brand new laptop. Only the case has some little scretches and that is it. I love it!

    Lenovo ThinkPad X390 Yoga 13-inch (2019) - Core I7-8665U - 16GB - SSD 512 GB QWERTY - English

    Condition

    Good

    Purchased

    05/02/2026

  • Shorba L.

    Verified purchase

    Reviewed 24/03/2026, France.

    Fast delivery and in very good conditions; Equipment conforms to the description, is functional and in very good condition; the only downside was that the keyboard was not configured for AZERTY, but this was quickly sorted out, so I'm very satisfied for the moment.

    Translated from French

    Lenovo ThinkPad T590 15" Core i5 1.6 GHz - SSD 256 Go - 16 Go AZERTY - Français

    Condition

    Good

    Purchased

    11/03/2026

  • Léna S.

    Verified purchase

    Reviewed 01/10/2025, Belgium.

    Delivery was on time. The PC is as indicated on the site. It is of very good quality for such a low price (compared to the purchase price). I hope it will remain so over time. I would recommend it!

    Translated from French

    Lenovo ThinkPad T14 Gen1 14" Core i5 1.7 GHz - SSD 512 Go - 16 Go AZERTY - Français

    Condition

    Excellent

    Purchased

    14/09/2025

  • Billy F.

    Verified purchase

    Reviewed 11/03/2026, Ireland.

    I recently purchased a refurbished Samsung phone from Black Market and I couldn’t be happier with the experience. From the moment I ordered, I was kept well informed about the shipping progress, and the delivery was very fast. The phone itself is in fantastic condition, honestly, it looks and works like new. I bought it for my dad who has Parkinson’s disease. Unfortunately he may occasionally drop a phone, so buying refurbished made far more sense than spending money on a brand new one. It was the perfect option for us. Overall, the service was excellent and the whole process was smooth and reassuring. I’ll definitely be buying my next phone here myself. Great job and well done to the team! 👏

    Galaxy A32 5G 128GB - Black - Unlocked

    Condition

    Excellent

    Purchased

    27/02/2026

  • Tony B.

    Verified purchase

    Reviewed 01/10/2025, France.

    Parcel received perfectly on time, even in advance. The iMac 24" computer is in perfect condition and gives me full satisfaction. So for me the experience of buying refurbished products is conclusive. Thank you to the Back Market team.

    Translated from French

    iMac 24" (Avril 2021) Apple M1 3,1GHz - SSD 512 Go - 8 Go AZERTY - Français

    Condition

    Good

    Purchased

    18/09/2025

  • Marcel-junior (yishaki) M.

    Verified purchase

    Reviewed 27/03/2026, France.

    I discovered Black Market on 23 March, on the 25th I placed my first order and I received it two days later in the morning. it was scheduled for 30 March. I wasn't expecting it at all, the delivery went very well, the deliveryman was even happy to give me my parcel. impeccable packaging as it should be, not at all disappointed. I didn't know LENOVO, this model PC has everything going for it. really like new, no faults in particular, works very well. at the same time professional/gaming, with a very stylish dark side it goes everywhere. moreover its rubber coating is its charm, it avoids pocs+deterioration of the shell especially when it is grey. when the pc is closed, you can use it as a support for small objects, without it scratching. i do the same thing with my smartphone, it's protected by rubber. by the way, the mains adaptor is brand new, fast enough. Core i5, 256GB of storage including 16GB of RAM, for a 15-inch it's a lot cheaper than the majority of PCs you can get with the same specifications, but smaller in size. it's clear that i've made an excellent deal, and with no delivery charges. It's all very well to criticise the Chinese, but how many everyday objects come from here? very few, just the electronic components. without certain Asian and African countries, we wouldn't have rafales and even fewer Charles-de-Gaulles. and for the record, LENOVO is Chinese. which French multimedia brand is renowned? NONE. why do the French continue to foolishly give their money to companies that don't respect human rights, that sell counterfeit goods legally, and cheap items that don't respect quality charters. then they complain about poor quality. Back Market specialises in the reconditioning of real-brand multimedia and household appliances. AND IT'S FRENCH 🇫🇷👌

    Translated from French

    Lenovo ThinkPad T590 15" Core i5 1.6 GHz - SSD 256 Go - 16 Go AZERTY - Français

    Condition

    Fair

    Purchased

    25/03/2026

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