musicMagpie

Seller reviews, items and info

Approved seller with 4.4/5 Stars ratingTrusted on Back Market for 4 years

Overall rating

3,090 verified reviews

Rating details

  • Battery

    4.3/5

  • Shipping

    4.6/5

  • Lens & Camera

    4.5/5

  • Accessories

    4.2/5

  • Packaging

    4.4/5

  • Overall performance

    4.4/5

  • Appearance

    4.5/5

Reviews

  • Sharon C.

    Verified purchase

    Reviewed 14/03/2025, United Kingdom.

    I read quite a few reviews before deciding to use Back Market. My existing phone needed replacing, and I couldn't justify the price of a brand new one. So, I did my research and plumped for this A55 in lemon. It arrived super quick and in excellent conditions, so good that I can't tell if it was used or new. The phone is a great update to my previous Samsung A22. I will definitely use Back Market again.

    Condition

    Excellent

    Purchased

    24/02/2025

  • Simon F.

    Verified purchase

    Reviewed 25/11/2024, United Kingdom.

    Very impressed by the Apple Watch 8. I ordered it expecting the odd scratch, but it appeared unused and was still in its original package. It arrived very quickly. Just a thought for Backmarket, why don’t you include your commission in the advertised price, rather than adding it on at the checkout?

    Condition

    Fair

    Purchased

    02/11/2024

  • Gill S.

    Verified purchase

    Reviewed 09/03/2024, United Kingdom.

    Cannot believe how fantastic this second hand iPad is! I visited the Apple Store first to check out prices and try the iPads. Upon checking Back Market, I knew that the price of the refurbished Pro was worth it if it was as good as the blurb indicated. I was hoping and praying it would be in good condition and it absolutely was. It arrived quickly and securely and is brilliant. One absolutely teeny mark on the back that you wouldn’t notice without super close inspection - but the screen and functionality is perfect. So pleased. Thank you all 😊

    Condition

    Excellent

    Purchased

    08/02/2024

  • Angela B.

    Verified purchase

    Reviewed 05/03/2026, United Kingdom.

    Very pleased with my refurbished iPhone 14 Pro Max. Arrived quickly and is exactly as described.

    Condition

    Good

    Purchased

    19/02/2026

  • Mario G.

    Verified purchase

    Reviewed 22/02/2026, United Kingdom.

    I ordered before a i Mac 1 and I asked for a refund, and after an iMac M3 from Back Market because it was only £30 cheaper than buying it new on Amazon, but my experience has been extremely disappointing. As an Apple enthusiast, this was my first time purchasing a refurbished computer. I trusted the site because it seemed reputable, and I was reassured that the machine was a relatively new 2023 model listed in “Excellent” condition. I opened the box excited, expecting something that looked and worked like new. Unfortunately, the mouse included did not work at all. At first I thought the issue might be with the computer, so I tried another mouse — which worked perfectly. It was clear that the supplied mouse was faulty. I immediately requested a replacement, but instead I was offered only £20 as a goodwill gesture, even though replacement mice on their own website start from around £60. This is unacceptable. Selling a device advertised as “Excellent” with a completely non-working accessory, and then offering inadequate compensation, is very disappointing. I expected much higher standards from a company with such a strong reputation.

    Condition

    Excellent

    Purchased

    11/02/2026

  • Katie S.

    Verified purchase

    Reviewed 12/01/2026, United Kingdom.

    Mac was delivered in good condition, would not say excellent but still very satisfied with it. Keyboard and mouse are all apple branded. Mac was clean and has no scratches. Chargers and cables were dirty and clearly have bee used a lot but are still working perfectly. Mouse and keyboard are uncharged on deliver which can be confusing on initial open but other than that very happy with the product.

    Condition

    Excellent

    Purchased

    08/01/2026

  • Bobo D.

    Verified purchase

    Reviewed 08/12/2025, United Kingdom.

    The order process and management were great. Plenty payment options and very fast delivery. However, after spending 6 days with the device and experiencing what I can describe as "death by a thousand cuts" I´ve realised macOS and MacBooks are not my cup of tea. The return process so far has been straightforward and easy to follow.

    Condition

    Excellent

    Purchased

    29/11/2025

  • Olabisi L.

    Verified purchase

    Reviewed 25/11/2025, United Kingdom.

    I love the watch. so clean and dope 🙌

    Condition

    Fair

    Purchased

    15/11/2025

  • Peter W.

    Verified purchase

    Reviewed 23/11/2025, United Kingdom.

    It’s everything I hoped it would be perfect thank you 🙏

    Condition

    Excellent

    Purchased

    09/11/2025

  • Georgia W.

    Verified purchase

    Reviewed 23/11/2025, United Kingdom.

    Absolutely perfect, I am so happy with the quality and service :)

    Condition

    Good

    Purchased

    13/11/2025

638 products