Loop Mobile

Seller reviews, items and info

Approved seller with 4.4/5 Stars ratingTrusted on Back Market for 5 years

Overall rating

9,098 verified reviews

Rating details

  • Accessories

    4.3/5

  • Appearance

    4.5/5

  • Battery

    4.2/5

  • Lens & Camera

    4.6/5

  • Overall performance

    4.4/5

  • Packaging

    4.5/5

  • Shipping

    4.6/5

Reviews

  • Andrew M.

    Verified purchase

    Reviewed 18/02/2024, United Kingdom.

    I’m very pleased with the refurbished iPhone 12 Pro that I have bought from Backmarket. It is in excellent condition with good battery strength, and it has worked perfectly so far. It was also delivered very promptly. I’m very happy to recommend Backmarket

    Condition

    Excellent

    Purchased

    04/02/2024

  • Megan C.

    Verified purchase

    Reviewed 09/01/2024, United Kingdom.

    I ordered the Blue iPhone 13 two weeks ago, it arrived 3 days later with the standard delivery. It works very well, battery health 86% which was slightly disappointing although that’s the risk you take (at purchase it says it will be 85% or above), the body is excellent as described by the grading I chose. The charger that came with it was not USB as I was expecting, so you have to by a separate plug that goes into your socket if you only have USB ones like me, so order that before your phone’s gets to you Would recommend and buy refurbished again.

    Condition

    Excellent

    Purchased

    26/12/2023

  • Nigel S.

    Verified purchase

    Reviewed 12/10/2023, United Kingdom.

    Great choice and quick delivery of my refurbished iPhone 12 Pro. I chose excellent condition and it does look almost brand new. I’ve had it nearly a month now and it’s all working fine. I’m very happy with my purchase through backmarket.

    Condition

    Excellent

    Purchased

    28/09/2023

  • Willow P.

    Verified purchase

    Reviewed 11/04/2026, United Kingdom.

    Arrived it excellent condition no scratches or dents although was a little worried about how the box was as I heard it sliding around. Once it was shipped took one day to arrive and I’m overall very happy

    Condition

    Excellent

    Purchased

    02/04/2026

  • John N.

    Verified purchase

    Reviewed 28/12/2025, United Kingdom.

    Smooth transaction. Requested condition of phone exceeded.

    Condition

    Excellent

    Purchased

    15/12/2025

  • Lisa R.

    Verified purchase

    Reviewed 11/12/2025, United Kingdom.

    I’m in love with it, it looks and feels like brand new! I went from iPhone X to iPhone 16 pro so quite a jump. So happy!

    Condition

    Premium

    Purchased

    25/11/2025

  • Sam A.

    Verified purchase

    Reviewed 01/12/2025, United Kingdom.

    Nice and easy to set up. It pulled all my settings across from my iPhone just by putting them next to each other. Easy! The iPad mini was in excellent condition - no signs of wear and tear.

    Condition

    Fair

    Purchased

    14/11/2025

  • Gabriel M.

    Verified purchase

    Reviewed 30/11/2025, United Kingdom.

    Easy to order, great communication and tracking. Very pleased with the device. Selected a “good grade”. Minor marks on case that you can’t see when a case cover is fitted so no issue really. Screen perfect and battery health 85% so exactly, if not better, than described so very pleased.

    Condition

    Good

    Purchased

    21/11/2025

  • Jennifer L.

    Verified purchase

    Reviewed 25/09/2025, United Kingdom.

    This phone was a big step up for me from my J3. I am really pleased with this new phone. It really is as good as a brand new one. At the moment I cant fault it. The service from Back Market was excellent and I would buy from them again as I feel confident if anything goes wrong they will be there to help

    Condition

    Premium

    Purchased

    11/09/2025

  • Pamela A.

    Verified purchase

    Reviewed 13/07/2025, United Kingdom.

    I was pleasantly shocked when I opened the package. It came in a clean box and looked brand new. I’ve been using it for weeks now and the battery lasts 3days before I need to charge. I’m very happy I chose back market 💃🏽

    Condition

    Excellent

    Purchased

    17/06/2025

230 products