Loop Mobile

Seller reviews, items and info

Approved seller with 4.4/5 Stars ratingTrusted on Back Market for 5 years

Overall rating

9,098 verified reviews

Rating details

  • Accessories

    4.3/5

  • Appearance

    4.5/5

  • Battery

    4.2/5

  • Lens & Camera

    4.6/5

  • Overall performance

    4.4/5

  • Packaging

    4.5/5

  • Shipping

    4.6/5

Reviews

  • Nia T.

    Verified purchase

    Reviewed 08/01/2024, United Kingdom.

    Really pleased with my new phone. It's often difficult to make a big purchase like this, especially when the element of 'second hand' or 'refurbished' is thrown in, and you're not 100% sure what you'll receive. My phone is exactly as described and functions as new. The delivery was super speed (dispatched within 1 day) and I am really happy with the customer service from Backmarket.

    iPhone 13 128GB - Pink - Unlocked

    Condition

    Excellent

    Purchased

    27/12/2023

  • Joanne A.

    Verified purchase

    Reviewed 04/01/2024, United Kingdom.

    I bought an Alpine Green iPhone 13Pro for my daughter for Christmas. I chose a Good condition phone as this fit my budget best. The phone arrived securely in a plain brown box, on the day it was supposed to. There were no obvious marks or scratches on it so I was very happy with that. Fast forward to daughter unwrapping the phone, and she loves it. She is delighted with the camera functions mostly as it's much better than her old Moto G30. The maximum battery capacity was 90%, which is good and should last a long time yet, if my near 4 year old iPhone XR at 86% is anything to go by. I would definitely recommend Back Market, and Loop, for a refurbished phone.

    iPhone 13 Pro 128GB - Alpine Green - Unlocked

    Condition

    Good

    Purchased

    15/12/2023

  • Jason J.

    Verified purchase

    Reviewed 03/01/2024, United Kingdom.

    As an certified Apple Mac engineer since 2003 I'm an advocate of buying used Apple products and have tended to use FB market place since it began. More recently FB market has become unusable, full of scammer and time wasters so I gave Black market a look and found the service from the start top notch. I ordered an iPad Pro for my daughter which was quickly delivered and looks almost new and works perfectly. I now have one extremely happy daughter and I will now return to Black Market in future and have already started telling my clients to use Black Market for their used Apple Mac kit. Great service. Jason owner at allthingsmac.co.uk

    iPad Pro 12.9" (2018) 3rd gen 256 GB - Wi-Fi - Space Gray

    Condition

    Good

    Purchased

    05/12/2023

  • Andrew W.

    Verified purchase

    Reviewed 11/12/2023, United Kingdom.

    Amazing quality phone. Arrived super quickly and looked like a brand new phone. Much cheaper than other refurbished options too. This my first time buying a refurbished phone as I’ve always been a little anxious about getting a product I use every day as a refurbished item, but after taking the chance and purchasing from backmarket I may have been converted. I would definitely use backmarket again and recommend it to anyone needing an upgrade but unable to shell out on the newest version. Very happy :)

    iPhone 12 Pro 256GB - Pacific Blue - Unlocked

    Condition

    Excellent

    Purchased

    30/11/2023

  • Alon C.

    Verified purchase

    Reviewed 07/12/2023, United Kingdom.

    Very good phone , battery health is very good, no marks or scratches. Delivery was next day . I tried to buy one with two different companies and had a terrible experience getting really bad phones or different to what I’ve ordered, I’m still waiting for a refund from one of them ( a month after) . Back market was my last chance with refurbished iPhones and I’m so happy with the phone they sent me.

    iPhone 11 Pro 512GB - Space Gray - Unlocked

    Condition

    Excellent

    Purchased

    15/11/2023

  • Tony C.

    Verified purchase

    Reviewed 06/11/2023, United Kingdom.

    An excellent product fully refurbished and good as new saving over £400. Delivery was fast and the phone was well packaged as per sales pitch. Would recommend. Trade in prices very low but then this reflects Back Market approach to only trading in the best products which is understandable.

    iPhone 12 Pro 128GB - Pacific Blue - Unlocked

    Condition

    Excellent

    Purchased

    23/10/2023

  • Francesca P.

    Verified purchase

    Reviewed 29/10/2023, United Kingdom.

    I was hesitant to buy a reconditioned phone as my previous experience (not with backmarket) was not a good one but backmarket have been really good and I am happy with all aspects of the order. It's only been a couple of months but the phone is working very well and battery holds a 100% charge. Sales and trade in polcy was very good and quick.

    iPhone 12 64GB - Green - Unlocked

    Condition

    Excellent

    Purchased

    07/10/2023

  • Maureen E.

    Verified purchase

    Reviewed 16/10/2023, United Kingdom.

    Brilliant from start to finish. I read lots of reviews as I’ve never bought refurbished before, to get a sense of what to order. Good choice of phones extremely easy to order. I decided on very good condition, which when arrived looks brand new! I paid for fast delivery and was Kept updated on phones journey which arrived very fast as promised. I am absolutely delighted with the phone and with Back Market, I would highly recommend!

    iPhone 12 mini 64GB - Black - Unlocked

    Condition

    Excellent

    Purchased

    30/09/2023

  • Azarah C.

    Verified purchase

    Reviewed 16/10/2023, United Kingdom.

    I ordered the iPhone 12 pro in excellent condition. Overall I’m really happy with it, the screen is in very good condition and the back is also good, the one camera lense cover I can just tell has been repaired as it’s a little bit skew. The side of the phone also has some scratch marks, but it is expected with a refurbished phone. The service was great, it came within 3 days of ordering

    iPhone 12 Pro 256GB - Silver - Unlocked

    Condition

    Excellent

    Purchased

    30/09/2023

  • Ryan C.

    Verified purchase

    Reviewed 03/10/2023, United Kingdom.

    I’ve never bought anything refurbished as I didn’t trust them and was apprehensive about spending £500-£800 of my student loan on a laptop. However, the laptop arrived very quickly and it is in pristine condition. I opted for the “Fair” conditioned laptop expecting some scratches or dents but there is not a single mark on it. I am very pleased with my purchase and would recommend this website to anyone.

    MacBook Pro Retina 13-inch (2019) - Core i5 - 8GB SSD 128 QWERTY - English

    Condition

    Fair

    Purchased

    01/10/2023

236 products