Loop Mobile

Seller reviews, items and info

Approved seller with 4.4/5 Stars ratingTrusted on Back Market for 5 years

Overall rating

9,098 verified reviews

Rating details

  • Accessories

    4.3/5

  • Appearance

    4.5/5

  • Battery

    4.2/5

  • Lens & Camera

    4.6/5

  • Overall performance

    4.4/5

  • Packaging

    4.5/5

  • Shipping

    4.6/5

Reviews

  • Debbie W.

    Verified purchase

    Reviewed 12/10/2025, United Kingdom.

    Excellent service, phone arrived quickly with tracking updates. Phone had no signs of use although unlike the other S22 I ordered in black it did not have a screen cover. So far so good with the phone although it does get through battery charge quite quickly so have had to use battery savings mode but looking other site reviews it seems a common issue with the S22. I would highly recommended using Back Market, Excellent service and value for money

    Galaxy S22 5G 128GB - Dark Purple - Unlocked

    Condition

    Premium

    Purchased

    30/09/2025

  • Yasmin M.

    Verified purchase

    Reviewed 15/02/2025, United Kingdom.

    84% battery life without the battery upgrade, went for staff pick good but it’s great! Everything works perfectly, delivered quickly and it came with a charger cable & the little pin for the SIM card slot. 🙌🌟

    iPhone 14 Pro Max 256GB - Deep Purple - Unlocked

    Condition

    Good

    Purchased

    26/01/2025

  • Emily K.

    Verified purchase

    Reviewed 09/02/2025, United Kingdom.

    Arrived 2 days after ordering which was amazing. I ordered excellent condition and the watch doesn’t have any scratches and looks great, although the battery health is at 86% which was a little disappointing but it still easily lasts the day. It did come with a charger but it looked cheap and not an official apple one so I will keep it as a backup. I ordered starlight watch with starlight band however the band was white. Nevertheless, i am happy with the watch for the price.

    Apple Watch Series 7 (2021) GPS 41 mm - Aluminium Starlight - Sport band Starlight

    Condition

    Excellent

    Purchased

    30/01/2025

  • David B.

    Verified purchase

    Reviewed 23/12/2024, United Kingdom.

    Snazz fest. Lovely phone that seems as good as new. Went for the new battery to ensure it was functional fresh and had saved myself shed loads of cash. Switched to a SIM only contract so my monthly outgoings are reduced as well. Perfect!

    iPhone 14 Pro 256GB - Space Black - Unlocked

    Condition

    Good

    Purchased

    03/12/2024

  • Marcus V.

    Verified purchase

    Reviewed 09/11/2024, United Kingdom.

    Amazing quality, as mentioned the exterior had a few TINY scratches, barely noticeable and frankly idc, laptop works great, battery amazing I probably charge it every 4 days tho I haven't used it for demanding tasks yet

    MacBook Pro 14-inch (2023) - Apple M2 Pro 12-core and 19-core GPU - 16GB RAM - SSD 1000GB - Standard display - QWERTY - English

    Condition

    Fair

    Purchased

    19/10/2024

  • Michael D.

    Verified purchase

    Reviewed 28/12/2023, United Kingdom.

    Was very skeptical ordering a “refurbished” phone, especially an iPhone, since using non-genuine parts in an iPhone can cause problems. The seller that Backmarket sold me this phone through was “Loop Mobile”. I haven’t had the phone for a full day yet, but everything seems to be absolutely perfect given the promised condition of the phone, no issues whatsoever. I would highly recommend Backmarket to anyone looking for a cheaper phone, but I will say, do your research on who they are selling whatever model you look at through, as that will mostly determine what you receive. Take a look at the most recent reviews, and make your own judgement. I was happy to find that Loop Mobile uses genuine apple parts and follows their same process should they need to replace any parts

    iPhone 13 Pro Max 128GB - Silver - Unlocked

    Condition

    Excellent

    Purchased

    26/12/2023

  • Steve T.

    Verified purchase

    Reviewed 06/11/2023, United Kingdom.

    So happy with my decision to get this phone & to get it reconditioned from BackMarket. Delivery was quicker than expected. Condition was better than expected. Just wish I'd made this decision earlier rather than struggling on for months with an old phone & dead battery..!

    iPhone 13 mini 512GB - Pink - Unlocked

    Condition

    Good

    Purchased

    16/10/2023

  • Matt S.

    Verified purchase

    Reviewed 02/11/2023, United Kingdom.

    Had a bad first experience with a poorly refurbished iPhone 12 Pro, rated "Good" which arrived with visible gaps around the camera, screen that wasn't flush, and - most irritatingly - a lock button having no spring (effectively a dead button). I got a refund and was ready to write off Back Market, but I decided to try again. This time I got a phone refurbished by Loop. Rated "Very Good" this time. Really I couldn't be happier with the phone or the service. Arrived safely in just 2 days, could pay in three via Kalrna, and the phone is indistinguishable from brand new, and is working perfectly for less than 50% of the cost of a new one. Happy end to the tale. I really can't imagine ever buying new again.

    iPhone 12 Pro 128GB - Graphite - Unlocked

    Condition

    Excellent

    Purchased

    31/10/2023

  • Isabelle R.

    Verified purchase

    Reviewed 16/04/2026, United Kingdom.

    So far so good! The exchange was straightforward and the process easy to understand. My new phone feels new not second hand. Thank you

    iPhone 15 Pro 256GB - Natural Titanium - Unlocked

    Condition

    Excellent

    Purchased

    30/03/2026

  • Chris L.

    Verified purchase

    Reviewed 12/04/2026, United Kingdom.

    Arrived promptly, well packaged. iPhone in perfect condition. Fairly easy to set up (but I’m not tech minded!). Now fully in use and love it!

    iPhone 15 128GB - Green - Unlocked

    Condition

    Excellent

    Purchased

    28/03/2026

231 products