Seller reviews, items and info

Approved seller with 4.3/5 Stars ratingTrusted on Back Market for

Overall rating

170 verified reviews

Rating details

  • Battery

    4.1/5

  • Shipping

    4.4/5

  • Lens & Camera

    4.4/5

  • Accessories

    4.2/5

  • Packaging

    4.5/5

  • Overall performance

    4.2/5

  • Appearance

    4.4/5

Reviews

  • Drazen V.

    Verified purchase

    Reviewed 04/10/2024, United Kingdom.

    Good response time from customer service. Super professional and understanding. My order was delayed which was frustrating but out of hands of Backmarket as they deal with vendors. Really good quality phone with 12 months warranty. Will definitely use again

    iPhone XR 64GB - Black - Unlocked

    Condition

    Excellent

    Purchased

    28/09/2024

  • Paul C.

    Verified purchase

    Reviewed 04/03/2026, United Kingdom.

    Brilliant device and service

    Galaxy S23 128GB - Black - Unlocked

    Condition

    Excellent

    Purchased

    08/02/2026

  • Rachel F.

    Verified purchase

    Reviewed 25/02/2026, United Kingdom.

    Through insurance company

    iPhone 11 128GB - Green - Unlocked

    Condition

    Excellent

    Purchased

    07/02/2026

  • Elaine K.

    Verified purchase

    Reviewed 23/02/2026, United Kingdom.

    Phone itself is brilliant, took abit of getting use to as always had androids in the past. Just wish i had paid extra for a new battery as it needs charging every day

    iPhone 12 Pro Max 256GB - Gold - Unlocked

    Condition

    Excellent

    Purchased

    29/01/2026

  • Isaac O.

    Verified purchase

    Reviewed 18/02/2026, United Kingdom.

    Product arrived earlier than expected and in perfect condition. Happy with the buy

    iPhone 11 128GB - Black - Unlocked

    Condition

    Excellent

    Purchased

    03/02/2026

  • Wendy D.

    Verified purchase

    Reviewed 15/02/2026, United Kingdom.

    All good

    iPhone SE (2020) 64GB - Black - Unlocked

    Condition

    Excellent

    Purchased

    01/02/2026

  • Stuart E.

    Verified purchase

    Reviewed 11/02/2026, United Kingdom.

    As described, great service, prompt delivery

    iPhone 11 128GB - Black - Unlocked

    Condition

    Excellent

    Purchased

    29/01/2026

  • Moriyah A.

    Verified purchase

    Reviewed 01/02/2026, United Kingdom.

    Great service, thank you!

    iPhone 14 128GB - Midnight - Unlocked

    Condition

    Fair

    Purchased

    18/01/2026

  • Mark B.

    Verified purchase

    Reviewed 22/12/2025, United Kingdom.

    The 1st phone sent was a Pixel 7 not the pro version. I was told to return this for a refund which I did. I then received a Pixel 7 Pro because the seller doesn't read instructions properly. I would have accepted that but the usb port was not working properly. Really not impressed

    Google Pixel 7 Pro 128GB - Black - Unlocked

    Condition

    Fair

    Purchased

    10/12/2025

  • Josie C.

    Verified purchase

    Reviewed 11/02/2026, United Kingdom.

    Generally happy with the service, but my device has got pretty poor battery. I wouldn't say it's 'excellent' condition

    Galaxy S24 128GB - Violet - Unlocked

    Condition

    Excellent

    Purchased

    17/01/2026

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