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4.2/5
Lens & Camera
4.4/5
Shipping
4.4/5
Accessories
3.8/5
Packaging
4.3/5
Overall performance
3.9/5
Appearance
4/5
Reviewed 25/03/2024, United Kingdom.
The product came in great condition however there was one clear fault which it’s Touch Bar but back markets customer service was great and they inspected my item apologied and gave me a refund on it
Condition
Good
Purchased
04/02/2024
Reviewed 16/02/2024, United Kingdom.
Thank you for the proverbial chocolate tea pot!!! I have just opened the Mac unfortunately it isn’t working or at least I can’t find out if it is working! It has been sent with a European plug but no adapter rendering it quite useless. It’s an easy fix I know but the lack of attention to detail is quite poor really. I will expect a uk wire through the post and I would expect no less than next day delivery!!!!
Condition
Excellent
Purchased
05/02/2024
Reviewed 29/04/2025, United Kingdom.
Item described as “Excellent”, however after delivery I checked and unit had a few chips to its outer casing and visible scratch on the lid panel. Disappointing having paid a premium. 2T delivered instead of advertised 3T SSD as expected.
Condition
Excellent
Purchased
06/04/2025
Reviewed 03/03/2025, United Kingdom.
Very good. Good battery health
Condition
Good
Purchased
13/02/2025
Reviewed 22/02/2024, United Kingdom.
Excellent value and start/end customer cycle. Should have purchased this sooner!
Condition
Fair
Purchased
16/02/2024
Reviewed 18/11/2022, United Kingdom.
Just used Backmarket for the first time to buy a MacBook Air for the kids. I got a 2017 model described as being in excellent condition. And that’s exactly what I have got - it is in excellent condition and looks and feels almost brand new. The battery is 85% and lasts a good long time. I have had 1 issue, which has been pretty annoying in that the laptop was delivered without a charger. I told Backmarket who were very apologetic and they arranged for the seller to send me one which took 5 days, and when it arrived had a European plug on it. Luckily I had a spare UK plug which I can use. So not very impressed with that aspect but am very happy with the laptop.
Condition
Excellent
Purchased
02/11/2022
Reviewed 23/01/2024, United Kingdom.
Excellent condition.
Condition
Excellent
Purchased
17/01/2024
Reviewed 10/01/2024, United Kingdom.
Laptop came in good condition after a week some lines started showing on the display. And the total time of use in my hands for this one week was 7h. Now after a month more lines started showing and the charging cable started overheating. The support team don't answer!!!
Condition
Good
Purchased
16/11/2023
Reviewed 25/12/2023, United Kingdom.
Very happy with my order, quality is great. Would recommend.
Condition
Good
Purchased
06/12/2023
Reviewed 26/11/2023, United Kingdom.
Great MacBook. Also delivered 2 days earlier than expected, very impressed!
Condition
Excellent
Purchased
14/11/2023