Computer Exchange nw ltd

Seller reviews, items and info

Approved seller with 4.7/5 Stars ratingTrusted on Back Market for 2 years

Overall rating

310 verified reviews

Rating details

  • Battery

    4.6/5

  • Shipping

    4.8/5

  • Lens & Camera

    4.7/5

  • Accessories

    4.4/5

  • Packaging

    4.7/5

  • Overall performance

    4.7/5

  • Appearance

    4.8/5

Reviews

  • Josh T.

    Verified purchase

    Reviewed 20/08/2025, United Kingdom.

    So far, so good. This phone delivers everything I need and more. The camera is especially impressive. A major upgrade from the Pixel 7 pro which I had before. The integrated AI features are great, too. I went for beige because it was much cheaper than black, but it's actually more silver in colour which looks pretty slick contrasted with my blue case/cover. Well the worth the money!

    Google Pixel 9 256GB - Beige - Unlocked

    Condition

    Excellent

    Purchased

    24/07/2025

  • Craig M.

    Verified purchase

    Reviewed 11/08/2025, United Kingdom.

    My phone arrived only 1 day after I ordered it which I was very pleased with, the phone condition was stated as excellent again which I agree with 100% as the phone as i believe was brand new not even a spec of dust on it, couldn't be more happier with it.

    Galaxy A16 128GB - Blue - Unlocked

    Condition

    Excellent

    Purchased

    31/07/2025

  • Geoff H.

    Verified purchase

    Reviewed 15/10/2025, United Kingdom.

    The device came in a plain brown box, with a charge lead, but aside from that it was so good it could have been new. Setting up and transferring the apps, settings and data from my old S21FE was straight forward. This is the first time I've used Back Market, but If this is what buying from them is like, I'll never pay full price for a brand new phone again!

    Galaxy S24 FE 256GB - Grey - Unlocked

    Condition

    Excellent

    Purchased

    02/10/2025

  • Persia W.

    Verified purchase

    Reviewed 22/12/2025, United Kingdom.

    It's a good phone, I'm very happy with it, except for one thing. It decided to fill half my home screen with what looks like Google assistant but doesn't function. I've tried all manner of hints from searches, got nowhere. Any ideas? It's ruining my experience of this good phone.

    Motorola Edge 50 Fusion 256GB - Blue - Unlocked

    Condition

    Good

    Purchased

    08/12/2025

  • Jack J.

    Verified purchase

    Reviewed 05/12/2025, United Kingdom.

    device condition was generally as I expected, however there are noticeable dent marks on the internal screen (not much could be done about that I expect) and the screen protector was peeling away at the hinge, which I would have expected to be addressed as part of the refurbishment... still, overall I'm quite happy and the phone itself is excellent

    Motorola Razr 60 Ultra 512GB - Green - Unlocked

    Condition

    Fair

    Purchased

    04/11/2025

  • Lily S.

    Verified purchase

    Reviewed 30/12/2024, United Kingdom.

    Wow, wow, and wow... this really was amazing. I LOVE the phone I got, it is like new despite ordering 'good' as opposed to 'excellent'. No cracks, deformities, signs of wear, just a great phone. And the price! Phenomenal! Have already recommended Back Market to a family member who has now ordered a Google Pixel 7 off this site.

    Google Pixel 6a 128GB - Green - Unlocked

    Condition

    Good

    Purchased

    14/12/2024

  • Jean W.

    Verified purchase

    Reviewed 10/08/2025, United Kingdom.

    Brilliant. Received phone way before estimated date and it was in superb condition. Really pleased with this company. Came highly recommended by my daughter and would definitely recommend to friends.

    Galaxy A26 256GB - White - Unlocked

    Condition

    Excellent

    Purchased

    31/07/2025

  • Isabel K.

    Verified purchase

    Reviewed 28/07/2025, United Kingdom.

    First of all the delivery was on time, phone looked perfectly new..I have been using it for two weeks now, battery lasts 24hrs and also it charges fast enough. I am completely satisfied with the phone display, appearance, camera🤎 First time using back market, will definitely use it again

    Google Pixel 9 Pro 128GB - Beige - Unlocked

    Condition

    Excellent

    Purchased

    12/07/2025

  • Denise B.

    Verified purchase

    Reviewed 27/05/2025, United Kingdom.

    This is the first time purchasing with trading in my old mobile phone. The whole process was straightforward, Back Market supplies the return envelopes/packaging to return trade in item. Back Market kept me updated with every step of the way throughout the transaction. I prefer Samsung phones and I’m enjoying using my new to me A55. My only quibble is android auto app seems to be intermittently working, which is annoying. However A55 is otherwise working well. I would recommend purchasing from Back Market-Great that tech can have another lease of life!

    Galaxy A55 256GB - Blue - Unlocked

    Condition

    Excellent

    Purchased

    02/05/2025

  • Tony L.

    Verified purchase

    Reviewed 20/05/2025, United Kingdom.

    I bought S25 Ultra 1TB. This is my first time purchasing from BackMarket. I was really scared but thought give it a try. The product arrived in 2 days. I was surprised excellent quality. Looks brand new. No problems so far. Im enjoying the product. Will definitely buy all my tech from BackMarket from now on. We even have 12 month warranty. Thanks. 5 Stars. Satisfied customer.

    Galaxy S25 Ultra 1000GB - Black - Unlocked

    Condition

    Fair

    Purchased

    12/05/2025

32 products