Computer Exchange nw ltd

Seller reviews, items and info

Approved seller with 4.7/5 Stars ratingTrusted on Back Market for 2 years

Overall rating

310 verified reviews

Rating details

  • Battery

    4.6/5

  • Shipping

    4.8/5

  • Lens & Camera

    4.7/5

  • Accessories

    4.4/5

  • Packaging

    4.7/5

  • Overall performance

    4.7/5

  • Appearance

    4.8/5

Reviews

  • Hayley B.

    Verified purchase

    Reviewed 29/01/2024, United Kingdom.

    Perfect, perfect, perfect. What can I say. Ordered and delivered the next day by 1pm. Perfect condition, perfect working order. First refurbished phone. Will be ordering from you again x. Thank you so much

    Condition

    Excellent

    Purchased

    15/01/2024

  • Sidonie's K.

    Verified purchase

    Reviewed 20/07/2025, United Kingdom.

    Exactly what I needed! My A22 had seen better days, so I decided to upgrade, and I’m so glad I did. The A55 arrived quickly and in perfect condition. I’ve set it up with an eSIM for business, a regular SIM for personal use, and a 256GB memory card for all my work photos. It’s been such a lifesaver, and for the price, an absolute bargain. I’ve already recommended Backmarket to my mates!

    Condition

    Excellent

    Purchased

    09/07/2025

  • Simo D.

    Verified purchase

    Reviewed 23/02/2025, United Kingdom.

    A brilliant gadget that I received. Smaller than my previous one, but it's flawless and has all that I need. I'm pleased with my buy, saved a lot of £££ as compared to buying it new,but got the quality 👌

    Condition

    Excellent

    Purchased

    11/02/2025

  • Paul Q.

    Verified purchase

    Reviewed 02/11/2024, United Kingdom.

    Very pleased with the phone and the delivery. It was very clean and IMHO in *excellent* condition. It's taken me a week to get my data organised - I was downsizing from a Galaxy S10+ with 512 GB of storage plus a 128 GB SD card. The transfer was well managed and pain free apart from logging in my large number of Apps. I'm now getting used to the faster speeds and the smaller screen but overall it is a very easy phone to use. I bought the original Google Pixel case , a bit more pricey but fits like a glove and is very smart.

    Condition

    Good

    Purchased

    23/10/2024

  • Tina P.

    Verified purchase

    Reviewed 22/02/2026, United Kingdom.

    Very very happy with my purchase. It's in excellent condition. It works perfectly. I am a very happy customer.

    Condition

    Excellent

    Purchased

    09/02/2026

  • Julia R.

    Verified purchase

    Reviewed 15/02/2026, United Kingdom.

    The device is absolutely brilliant, I choose 'excellent' condition and you'd think it was brand new.

    Condition

    Excellent

    Purchased

    31/01/2026

  • Helena W.

    Verified purchase

    Reviewed 19/01/2026, United Kingdom.

    Compared to my previous moto G 5G: -G35 is thinner, lighter and has longer battery life. Cameras are very good. - G35 is underpowered with apps constantly crashing. Apps restart each time you switch between them which is very frustrating if they log you out. Does not have all the functionality of the G5 Eg cannot split screen to view 2 apps at once. Does not have a macro lens and no wide view option for selfies, just the one setting.

    Condition

    Excellent

    Purchased

    06/01/2026

  • Beverley P.

    Verified purchase

    Reviewed 16/02/2025, United Kingdom.

    Quick delivery. Refurbished phone was just as stated - I'm very happy. I would defo use Back Market again.

    Condition

    Excellent

    Purchased

    27/01/2025

  • Judith E.

    Verified purchase

    Reviewed 09/02/2025, United Kingdom.

    Never bought a refurbished phone before and was a bit wary but the phone was as described and in excellent condition. Very happy with the service and quality of goods supplied.

    Condition

    Excellent

    Purchased

    24/01/2025

  • Jai A.

    Verified purchase

    Reviewed 08/05/2024, United Kingdom.

    This is the second time that I have bought and sold a phone on Back Market. My aim in doing so is to reduce my carbon footprint and recycling does this. I have always found Back Market a very slick operation, their customer service is superlative, and the trade in facility easy to use and effective, payment usually follows 8 days after the condition of the trade in is verified. I have no hesitation recommending buying a refurbished telephone from Back Market as both experiences I have had have been superb.

    Condition

    Fair

    Purchased

    19/04/2024

34 products