Customer reviews

Overall rating

24 verified reviews

Rating details

  • Overall performance

    4.1/5

  • Appearance

    4.1/5

  • Packaging

    4.5/5

  • Shipping

    4.4/5

Reviews

  • Iqramah S.

    Verified

    Reviewed 14/10/2023, United Kingdom.

    Perfect!!!!!!

    Condition

    Excellent

    Purchased

    27/01/2022

  • Jude K.

    Verified

    Reviewed 21/05/2022, United Kingdom.

    I had my doubts before shopping with back market but afterwards I was more than pleasant that I got my laptop here. It's been a wonderful experience and hope to encourage more shoppers to patronize back market.

    Condition

    Excellent

    Purchased

    10/05/2022

  • Peter J.

    Verified

    Reviewed 26/02/2022, United Kingdom.

    The machine is a good one.....does everything I want. It's difficult to pick holes with the finish and performance.

    Condition

    Excellent

    Purchased

    11/02/2022

  • L S.

    Verified

    Reviewed 10/02/2022, United Kingdom.

    'New' computer for third of the price. Runs like a dream. So fast and quiet. Delivery was good. Very happy, will be back.

    Condition

    Excellent

    Purchased

    30/01/2022

  • Ema B.

    Verified

    Reviewed 13/10/2021, United Kingdom.

    Everything went great, got the laptop delivered within 48 hours of ordering, was described as 'excellent', it was probably somewhere between good and excellent in that there were a few scratches, a minor dent, the rubber feet had rubbed off quite a bit, but overall the machine still looks great, was clearly cleaned thoroughly, everything works great, very happy with value for the price

    Condition

    Excellent

    Purchased

    30/09/2021

  • James C.

    Verified

    Reviewed 12/11/2021, United Kingdom.

    The laptop's great, no complaints. One of the reasons I bought a refurbished laptop was to try to be a little bit more environmentally friendly, I was therefore disappointed to find the laptop came packaged in plastic which is difficult to re-use (unless sending another laptop). I'd strongly encourage the use of card and paper packing.

    Condition

    Excellent

    Purchased

    01/10/2021

  • Jahid H.

    Verified

    Reviewed 08/01/2022, United Kingdom.

    The product quality is really good. I would recommend this product very strongly. Thank you back market for the wonderful item.

    Condition

    Excellent

    Purchased

    26/12/2021

  • Zoltan L.

    Verified

    Reviewed 05/03/2022, United Kingdom.

    Very disappointed. The advertised picture was completely different then the product I have received. Instead of silver it was dark grey, on the picture it had a dvd player, but the laptop I received didn’t. Also I chose a good quality, but it was a terrible quality, the keyboard was faded very badly. This was my first and last time buying from Back Market. I suggest buy new and spare yourself from disappointment. Even buying second hand from CEX is better.

    Condition

    Good

    Purchased

    18/02/2022

  • Marcello N.

    Verified

    Reviewed 13/01/2022, United Kingdom.

    Satisfied with quality and price. Customer service and delivery time 5 stars. Recommended.

    Condition

    Excellent

    Purchased

    20/12/2021

  • Nandini S.

    Verified

    Reviewed 04/02/2022, United Kingdom.

    The laptop was okay, no major scratches as such. The battery worked fine as well. But the screen was not okay, tried to adjust the settings but the result was the same. Going to return this laptop.

    Condition

    Excellent

    Purchased

    31/01/2022