Customer reviews

I brought this phone as same as my old phone but this has more storage. Very satisfied with this product great value for money. Only slight scratch on screen hardly noticeable! Would definitely recommend BlackMarket if you’re looking for a second phone or a refurbished phone. Value for money.

Delighted with my ‘new’ iPhone 8 Plus: excellent condition as described, promptly delivered in strong protective packaging. The website is easy to navigate and service very efficient. Thank you BackMarket Team and well done!

Great service with quality products. Even the fair rated are pretty good. Thank you, keep up the good work!

The phone arrived promptly, although used, it was in very good condition and works well. Many thanks.

The quality of my iPhone was very good, the service was very clear and updated me the whole way. The delivery could not have been better. Arrival time was within 24 hours. Altogether I would recommend this company.

Excellent service, efficient and quick delivery . Phone is in perfect condition and my son is over the moon. Arrived immaculate and well packaged. I would not hesitate to use again with complete confidence!

Very happy with my purchase. Advertised as maybe having few small marks but when it arrived the phone was perfect condition. Also arrived within 48hrs of ordering. Will definitely be using this site again.

Always make it part of your order that you get a charger and cable that will fast charge your new phone. You do not want a standard 5w slow charger that some companies provide. I got a nice fast charger and cable. Screen was great, back was marked by previous case. Sold as fair which was correct. Battery was 90% plus which is fine.

The quality was as described - a few scratches on the side, but once in a case it looks as new. I went for this model as I already have one as a work phone, so it feels familiar. Everything works as expected, it arrived promptly, complete with charger.

Wow, back market have either screwed up and sent me a way better phone than I expected or their standards are so high that this is normal! First time customer, didn’t know what to expect, had a little faith and went for it. I bought a phone in ‘fair’ condition, all I can say is, if this is fair condition then the ones in mint condition must be chauffeur delivered in a rolls Royce with the keys handed over! Super impressed, will recommend to anyone and use again. Good work!!!