Customer reviews

4,312 verified reviews in the last 24 months.

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  • A

    Antoine J.

    Purchased on the 21 April 2024

    Verified purchase

    Problème de mise au point sur un téléphone que je viens de recevoir iPhone 12 mini

    Item

    iPhone 12 mini 64GB - White - Unlocked

    Condition

    Fair

    Reviewed in United Kingdom on 25 April 2024

  • D

    Daniele Z.

    Purchased on the 16 July 2025

    Verified purchase

    IPad Air 5 64GB Apple certified refurbished. I ordered the 'excellent' grade and received an Apple refurbished. I don't know what to say... practically new product, battery with 0 cycles and 1 year Apple warranty. Super satisfied so far. The seller is Wave phones.

    Translated from Italian

    Item

    iPad Air 10.9" (2022) 5a generazione 64 GB - WiFi - Blu

    Condition

    Excellent

    Reviewed in Italy on 21 July 2025

  • V

    Vanessa G.

    Purchased on the 21 April 2025

    Verified purchase

    Oh my God, I expected everything to go wrong, I ordered it on a Sunday and on Wednesday morning the box was already at home, very punctual, I ordered the iPhone 13 in excellent condition and battery, has arrived without a scratch, everything perfect and with a battery health of 100 percent, I give a 10 to Back Market, thank you very much, highly recommended!!!

    Translated from Spanish

    Item

    iPhone 13 128GB - Blanco Estrella - Libre

    Condition

    Excellent

    Reviewed in Spain on 23 April 2025

  • A

    Ana isabel R.

    Purchased on the 3 July 2025

    Verified purchase

    As always, top notch. The product looks brand new, works perfectly and I received it a day ahead of schedule. Best reconditioned company and fast and efficient customer service.

    Translated from Spanish

    Item

    iPad mini 8.3" (2021) 6.a generación 256 GB - WiFi + 5G - Púrpura

    Condition

    Premium

    Reviewed in Spain on 8 July 2025

  • G

    Giuseppe C.

    Purchased on the 14 July 2025

    Verified purchase

    This is the second time I have bought from Backmarket. My experience is that I received the product as described. The phone has had no problems to date. I hope Backmarket maintains its integrity with customers like this and I will be your customer forever. Thank you

    Translated from Italian

    Item

    iPhone 16 256GB - Sarcelle

    Condition

    Premium

    Reviewed in Italy on 27 July 2025

  • C

    Camille T.

    Purchased on the 29 May 2025

    Verified purchase

    First purchase on Back Market, I'm satisfied so far! I wanted a new purple iPhone 14 pro, which is hard to find these days at a decent price and with the storage capacity I wanted (there are lots of 1TBs on the market, which is far too much for me). So I went for a refurbished one, but I absolutely had to have original parts in order to get as close as possible to new and to ensure that it would last as long as possible. So far, I've won out with the premium package (condition of the phone: new. Screen and battery replaced with original parts). Battery at 100% capacity, to be seen over time!

    Translated from French

    Item

    iPhone 14 Pro 256 Go - Violet Intense - Débloqué

    Condition

    Premium

    Reviewed in France on 2 June 2025

  • A

    Ana maria G.

    Purchased on the 30 December 2024

    Verified purchase

    iPhone 13 pink in excellent condition with new battery and the product is flawless, not a scratch and battery at 100%. It came with a new charging cable in its box without protector. This is the second time I have done a refurbishment and the previous iPhone 12 came with a protector which is a plus. So far it's going great, everything works, we'll wait a few more days. I am 100% happy and the shipping is super fast.

    Translated from Spanish

    Item

    iPhone 13 128GB - Rosa - Libre

    Condition

    Excellent

    Reviewed in Spain on 3 January 2025

  • F

    Fabio B.

    Purchased on the 5 December 2024

    Verified purchase

    Iphone 13 256gb excellent condition with new battery. Fully satisfied delivery time met. Phone has virtually no marks,100% battery all functions and features as new. Gift to my daughter x Christmas.

    Translated from Italian

    Item

    iPhone 13 256GB - Galassia

    Condition

    Excellent

    Reviewed in Italy on 25 December 2024

  • R

    Roberta S.

    Purchased on the 23 March 2025

    Verified purchase

    I recently purchased an iPhone 14 Pro Max 128GB on Back Market and I couldn't be more pleased. The device arrived in impeccable condition, without any signs of wear and tear, just as described on the website. The battery has 100% capacity, providing excellent all-day battery life. The shipping was very quick and the environmentally friendly packaging is another plus point. I highly recommend Back Market to anyone looking for high quality refurbished products at competitive prices.

    Translated from Italian

    Item

    iPhone 14 Pro Max 128GB - Viola Scuro

    Condition

    Excellent

    Reviewed in Italy on 7 April 2025

  • M

    Maria paola D.

    Purchased on the 15 March 2025

    Verified purchase

    Excellent iPhone 13 and new battery Mobile phone arrived in perfect condition With screen protector too I was really satisfied. I bought it almost 1 month ago and so far everything is working perfectly. From now on I will buy refurbished phones and other products on backMarket.

    Translated from Italian

    Item

    iPhone 13 128GB - Galassia

    Condition

    Good

    Reviewed in Italy on 2 April 2025