Customer reviews

3,335 verified reviews in the last 24 months.

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  • K

    Karima B.

    Purchased on the 18 April 2025

    Verified purchase

    I ordered an iPhone 13 Pro Max from Back Market and I'm so happy! It arrived super fast, packed with care, and it's literally as good as new. No scratches, everything's working perfectly, the battery's holding up really well... Honestly, it looks like it's just come out of the Apple Store! This is the first time I've ordered a refurbished phone and I don't regret it at all. I recommend it 100%, thank you Back Market!

    Translated from French

    Item

    iPhone 13 Pro Max 128 Go - Or - Débloqué

    Condition

    Excellent

    Reviewed in France on 24 April 2025

  • S

    Sabrina L.

    Purchased on the 5 May 2025

    Verified purchase

    I ordered an IPhone 13 Pro Max in excellent condition. To be honest, I was very sceptical about buying a refurbished smartphone. But what can I say. I was not disappointed. The smartphone looks like new, not a single scratch or damage to be found. The battery capacity is at 100%. I am more than happy. Transferring the data from Android to iOS was a bit tricky, but it still worked. I can only recommend Back Market. It certainly wasn't the last smartphone I bought here. Thumbs up 👍

    Translated from German

    Item

    iPhone 13 Pro Max 128GB - Graphit - Ohne Vertrag

    Condition

    Excellent

    Reviewed in Germany on 9 May 2025

  • A

    Ashwin R.

    Purchased on the 14 May 2025

    Verified purchase

    I was initially sceptical on buying a refurbished device, but I was genuinely impressed when I received it. I got the iPhone 13 128GB in blue, listed as being in premium condition. It arrived in a sealed box and included the SIM ejector tool and USB-A to Lightning cable as described. It's been over two weeks now, and I have no complaints - everything functions perfectly, and the battery health was at 100% upon arrival. Overall, it's been a great experience. The only minor issue I noticed was that the lower screws securing the display to the frame were slightly elevated. However, this doesn't affect performance at all, and with a case on, it's barely noticeable. I'm very satisfied with the purchase. Will give an update after the intial months 👍

    Translated from German

    Item

    iPhone 13 128GB - Blau - Ohne Vertrag

    Condition

    Premium

    Reviewed in Germany on 4 June 2025

  • E

    Emma E.

    Purchased on the 1 May 2025

    Verified purchase

    It's been 1 week since I received the iphone 13 in premium condition and it's as good as new, I don't even think it's been used. It's the first time I've bought a refurbished phone and I'm pleasantly surprised at the moment. I'll have to wait and see in the long term if this proves true...

    Translated from French

    Item

    iPhone 13 256 Go - Minuit - Débloqué

    Condition

    Premium

    Reviewed in France on 13 May 2025

  • N

    Nicolas S.

    Purchased on the 30 March 2025

    Verified purchase

    First purchase of a refurbished phone. I opted for a premium iPhone 13 mini. Received in two days, very well packaged. The phone is brand new, no signs of use, not the slightest micro-scratch. The battery is 100% charged. An extra charger cable in the box which, even if it's not of exceptional quality, deserves credit for being there. Extremely happy with this purchase, I recommend, from my experience, in premium grade if you are looking for an impeccable phone.

    Translated from French

    Item

    iPhone 13 mini 128 Go - Rouge - Débloqué

    Condition

    Premium

    Reviewed in France on 13 April 2025

  • M

    Maria K.

    Purchased on the 25 March 2025

    Verified purchase

    On the basis of environmental awareness, I bought a refurbished iPhone 13 mini. I never need the latest models anyway, but this phone was exactly what I was looking for and looks like new. Really great. Shipping was also great with plenty of emails about when to expect the package.

    Translated from Dutch

    Item

    iPhone 13 mini 256GB - Roze - Simlockvrij

    Condition

    Premium

    Reviewed in Netherlands on 9 April 2025

  • C

    Cesare B.

    Purchased on the 14 May 2025

    Verified purchase

    Phone arrived in like new condition with 93% battery, in a nice non-original box but with everything needed and described by the seller. Delivered earlier than expected. I recommend buying from Backmarket. Serious and accurate.

    Translated from Italian

    Item

    iPhone 14 256GB - Galassia

    Condition

    Excellent

    Reviewed in Italy on 18 May 2025

  • J

    Jennifer M.

    Purchased on the 19 March 2025

    Verified purchase

    Impeccable, 2nd purchase in 4 months of a reconditioned iPhone on this site. The first was an IPhone 12 for Christmas and this is an iPhone 13. Not disappointed, perfect condition, fast delivery. I would definitely recommend Backmarket.

    Translated from French

    Item

    iPhone 13 128 Go - Rose - Débloqué

    Condition

    Premium

    Reviewed in France on 30 March 2025

  • C

    Christian L.

    Purchased on the 24 February 2025

    Verified purchase

    This is the first time I've bought a refurbished phone, so I'm a little apprehensive about its condition. After quickly receiving my purchase, I examine my iPhone 12, which is of premium quality. It looks as good as new. It works perfectly, so I'm very happy with my purchase.

    Translated from French

    Item

    iPhone 12 128 Go - Vert - Débloqué

    Condition

    Premium

    Reviewed in France on 10 March 2025

  • V

    Virginie B.

    Purchased on the 18 February 2025

    Verified purchase

    1st purchase on back market I was skeptical at the idea of buying refurbished but I do not regret I'm delighted!.purchase premium iphone 13 arrived almost like new ..everything works nothing to complain see in time

    Translated from French

    Item

    iPhone 13 128 Go - Minuit - Débloqué

    Condition

    Premium

    Reviewed in France on 22 February 2025