Customer reviews

798 verified reviews in the last 24 months.

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  • M

    Marc D.

    Purchased on the 22 March 2025

    Verified purchase

    I had not been told that the SONOS PLAY:3 was configured for the S2 system software by a previous user. Fortunately, I figured out how to downgrade the device. I eventually managed to configure it to S1. With a refurbished device, you should expect it to be pre-initialised to basic factory settings ... in the state as it would be sold as new and the user can choose how they will use it.

    Translated from Dutch

    Item

    Sonos PLAY:3 Speaker - Zwart

    Condition

    Good

    Reviewed in Netherlands on 10 April 2025

  • O

    Olaf V.

    Purchased on the 9 May 2025

    Verified purchase

    I have owned this Nikon for a month now. Really a very nice camera. Also gives a good feeling to go for a refurbished device. Because the camera really works fine. Great communication with Back Market as well. Highly recommended!

    Translated from Dutch

    Item

    Reflex D3000 - Zwart + Nikon Nikon AF-S DX 18-55 mm f/3.5-5.6 G VR f/3.5-5.6 GVR

    Condition

    Fair

    Reviewed in Netherlands on 16 June 2025

  • A

    Alex S.

    Purchased on the 9 November 2024

    Verified purchase

    Hello, I am mega satisfied with the headphones he has a mega sound, I listen to music with him for 8 hours a day, he is my daily wearer, you don't notice that it is a used headphone, I would buy it again anytime, I have a small but, unfortunately you would have had to change the pads because they had strong traces of use. I ordered new ones and now I have a beautiful pair of headphones. Since I like the headphones so much, I ordered one for my girlfriend and the pads were new. I would buy something from Back Market again at any time

    Translated from German

    Item

    Beats Solo3 Kopfhörer verdrahtet + kabellos mit Mikrofon - Violett

    Condition

    Good

    Reviewed in Germany on 27 November 2024

  • M

    Mathilde D.

    Purchased on the 17 February 2024

    Verified purchase

    I ordered my IPhone 11 from the Back Market site, and it was going well right up to the moment of delivery. I was surprised to discover that the phone was just wrapped in bubble wrap, as were the cable and the charging pack. I don't even have the little key to open the SIM card slot. Just because it's a reconditioned phone doesn't mean you have to skimp on the packaging! However, I've also got a notification from the control centre telling me that the screen has been changed. I can't seem to remove this notification. Finally, I find that Face ID doesn't work very well.

    Translated from French

    Item

    iPhone 11 256 Go - Noir - Débloqué

    Condition

    Excellent

    Reviewed in France on 4 March 2024

  • S

    Sandrine T.

    Purchased on the 5 June 2025

    Verified purchase

    Super fast delivery! The product works very well. The dial is scratched, but it's reconditioned... the only negative point.

    Translated from French

    Item

    Montre Samsung GPS Galaxy Watch Ultra - Argent

    Condition

    Excellent

    Reviewed in France on 15 June 2025

  • M

    Mario P.

    Purchased on the 17 September 2024

    Verified purchase

    back market is a guarantee ....the goods even if they are reconditioned .........and new ...half price .....do not trust imitations ........ THANK YOU back ....mark staff available at any time

    Translated from Italian

    Item

    Apple Watch Series 6 (2020) GPS + Cellular 40 mm - Acciaio inossidabile Argento - Cinturino Sport Blu

    Condition

    Excellent

    Reviewed in Italy on 11 November 2024

  • M

    Margaux H.

    Purchased on the 28 February 2024

    Verified purchase

    This is the first time in a very long time that I've used a refurbished product (of any kind). I was a bit scared, I admit, because we'd already had problems with reconditioned products. But in the end I'm happy with it. I got it maybe 3 weeks or 1 month ago, I don't know because it goes so quickly. In any case, it's my first real experience and so far so good. I hope it will last over time. Up until now all my phones have been new and the last one lasted 6 years. I've changed phones because of memory issues. I may soon decide to sell my old phones. But I'd rather keep one just in case, as a spare. Thank you for what you do, for the planet and everything else. At least it's creating more jobs, and not unnecessarily.

    Translated from French

    Item

    Galaxy A14 128 Go - Noir - Débloqué

    Condition

    Excellent

    Reviewed in France on 17 March 2024

  • A

    Argia O.

    Purchased on the 9 February 2024

    Verified purchase

    This is the second time I have bought from this site and always great. I have repeated because a few months ago I bought from another page of reconditioned products and I had a very bad experience. The customer service was very good, the shipment arrived correctly and on time and the product was perfect.

    Translated from Spanish

    Item

    Apple Watch Series 6 (2020) GPS + Cellular 44 mm - Aluminio Oro - Correa deportiva Rosa

    Condition

    Excellent

    Reviewed in Spain on 25 February 2024

  • G

    Géromine G.

    Purchased on the 14 January 2024

    Verified purchase

    The camera is in great condition. However, I wonder about the reconditioning. In fact, no settings were reset, the previous owner's phone was still registered in the Bluetooth, and so on.

    Translated from French

    Item

    Reflex EOS 2000D - Noir + Canon EF-S 18-55 mm f/3.5-5.6 IS II f/3.5-5.6

    Condition

    Good

    Reviewed in France on 24 January 2024

  • J

    Jack V.

    Purchased on the 11 July 2025

    Verified purchase

    The device had arrived in good condition as it was well packed. The package arrived wet and wrinkled. Fortunately, the device was waterproof packed so it did not get wet. Device works properly.

    Translated from Dutch

    Item

    Reflex EOS 1000D - Zwart + Canon EF-S 18-55mm f/3.5-5.6 II f/3.5-5.6

    Condition

    Fair

    Reviewed in Netherlands on 27 July 2025