Customer reviews

I ordered an iPhone 13 Pro in perfect condition. Upon receipt, the phone was 100% as described: no marks (scratches or impacts) present on the phone, 100% battery condition, and the phone is reconditioned with Apple certified parts. No bugs found, everything works like new I recommend this refurbisher

First time ordering and I must admit I was afraid of being disappointed, but not at all I highly recommend Back Market I bought a Samsung S 24, received on time and in perfect condition as new, not even a scratch, really delighted.

Precise and punctual. The phone looks like new and has no defects with everything reconditioned. My daughter was delighted and if I need another phone I will always use your company. Thank you for your honesty.

This is the 1st iPhone I've bought, my son recommended it to me and I'm not disappointed. I have a reconditioned iPhone and it's as good as new. The delivery is fast, the next day or the day after, it's at your home.

I was a bit reluctant to buy a reconditioned one, I was afraid it wouldn't work properly. I've had it for a week now and I'm very happy with it, I still have to check the camera because I don't know if it focuses properly. I ordered it in excellent condition and with a new battery and the truth is that I am very happy, the battery lasts me a day and a half and the mobile works perfectly. It's the third purchase I've made in the back Market, and without a doubt I recommend it 100%.

At the beginning of the week, I decided to buy a refurbished iPhone 13 Pro (Graphite, 128GB) from Back Market. I chose "excellent" as the item condition - and was not disappointed after a very fast delivery (order on Monday morning, express delivery on Tuesday afternoon). Visually, I think the device is really flawless. I can hardly see any scratches on the display or the casing - the term "flawless" is on the tip of my tongue. After initial tests, I can say that the iPhone works flawlessly, the maximum battery capacity is, as ordered, a full 100%. The touch display works wonderfully, the cameras take marvellous photos, the sound quality is flawless and the device simply feels great in the hand. I am completely satisfied with my purchase so far. The app should also be praised once again: Clear, easy to understand and the tracking of orders or sales works really well too. Based on this experience, I will put in a good word for Back Market!

happy new year to the whole team. After initially buying an iphone 13 pro from another refurbisher, we had a few problems: the locate function didn't work. We returned the device, exchanged it and sent a new one, which never arrived. In the end, I got my money back and ordered another iphone 13 pro, which I finally received this week: everything works perfectly, the battery is great, and the screen protector is included (which I hadn't noticed at first... I was surprised that the screen protector I'd bought didn't fit properly lol). In all these adventures I've retained one essential thing: top-notch customer service, able to respond quickly and find solutions to problems. This isn't the first time I've bought from backMarket, but it was the first time I'd had a problem with equipment and delivery. All's well that ends well, you just have to be patient. My current iphone 13 seems to be in top condition. Thank you

I ordered a refurbished iphone 13 mini white. The seller is from the Netherlands and I am very happy with the product. It arrived in just two working days in perfect condition. I ordered it in "Excellent" condition and it is flawless, not a scratch on it. The battery is at 87%, which is within the range as I didn't order it new. It has just arrived so I can only make an initial assessment but so far so good.

I was rather sceptical about the idea of ordering a refurbished phone but I was really surprised by the quality of the product, not to mention the delivery service which is just top notch. I got it on time with no nasty surprises.