Customer reviews

This is the second refurbished phone I've had from Back Market and I have been really pleased with both. Good for the planet and good saving compared to buying new.

This laptop was the best investment I’ve made this year. I love this laptop sooo muchhh it’s amazing. It’s especially useful as I use it for my school coursework and other school work. It’s worth every penny ;) additionally it didn’t even take long to come, I came with 3-4 days.

My Pixel 3A is a Christmas present for my wife. I can't fault it at all. The condition is perfect and I've already updated it to Android 12 and surreptitiously copied all my wife's apps and data onto it. Absolutely delighted and very pleased with Backmarket too. Highly recommended all round. Happy Christmas to all!

The pc needed a lot of unexpected hard resets because it was frozen. The fan makes a funny noise, it's strangling while working. The battery is also not good, but I can afford this, considering it is not a new model. But the rest are serious problems.

I am very happy with my laptop. It came with a couple of scratches on the outside, however I was aware this would be the case as I ordered a laptop in fair condition. The screen was immaculate though and doesn't have any marks on it at all (and if it does I haven't noticed any). My one gripe is that the battery may not be in perfect condition. It still lasts me pretty much a whole day but it (according to my battery info) has 70% health. It also sometimes thinks that the laptop is plugged in when it is not, which I have also put down to the battery not registering its own state properly ( as to fix this, I have to let the battery die completely), causing some annoyance, like the laptop running in performance mode constantly, meaning that it dies far quicker than normal. Despite this, I am still very happy with the laptop.

I can't complain, it arrived quickly, well protected, works completely fine for what I need it for. What's better is that they gave me the keyboard with the tablet which I was not expecting but a very nice surprise. Really impressed.

Amazing! Posted far quicker than I'd expected, and the phone was in perfect condition. Excellent customer service, I highly recommend Back Market.

It's great. Exactly what I needed at super value. Only discovered Back Market when looking for a tablet pc and stoked that I have found you!

I ordered 2 identical refurbished laptops with 16GB RAM. I was taken aback when I opened the laptops to find that the body of the laptops and the keyboards are both covered with stickers to make them look 'new'. The items were described as refurbished but I would expect to be told if they were covered with stickers. After switching on the laptops to set them up I discovered that both devices have 8GB RAM instead of the 16GB in the description. This is dishonest and deceptive.