Well things did not start too well at all. A week after placing the order I had still not received my phone. I used the tracking number to find from the courier they had a package number however, the did not have an actual package to deliver. I got in touch with the supplier through Back Market and from then on we were back on track. I was contacted by both the seller and Back Market with apologies, the supplier telling me they were all over it, within a couple of days I had my phone and a £10 refund as a sign of good will. I am very pleased with the phone itself, it is as good as new, from what I can tell. Sometimes things do not happen as we would like, it is in these instances that we need to react with calmness and courtesy, I am happy to say both Back Market and the supplier achieved this in dealing with my transaction. Thank You.

Not too bad considering I'm a techno phobe

Very good product. ot good, delivery from Sevilia (Spain) to Inverness (Scotland) 24 hours, Inverness to Portree 130 miles 5 days

Absolutely first class. Thank you Colin Wherrett

I bought the honor 70 for my son The phone is in very good condition and works very well. It's the first time I've ordered from backmarket and I'm very satisfied.

Hello good morning because I already had very good references from you but the truth is that it has been much better even. Not only I have bought the Xiaomi also I have bought the same day an iphone 12 mini also with you the same day and everything has been simple and with the quality that you had said. Very, very satisfied. Soon my husband will change his mobile phone and we will definitely buy again on your site. Good work.

To this day (3 years later) I have only had one failure and it was this year, I reset it to a previous point and I fixed it. It has not given me any more failures, it has been and is the best mobile I have had to date, it is not slow, it has no problems, it is a marvel.

Estoy super contenta con la compra de los celulares por ahora todos funcionan bien. Super contenta y agradecida con la empresa de BackMarket por estar al pendiente de cualquier inquietud y inconveniente que se me han presentado.

Received the phone within days of ordering and in perfect condition as described. Would recommend you to anyone looking for a refurbished Phone.

I'm not that satisfied, the touch screen sometimes fails, and I bought the better mode. After what it has cost me to switch everything to the new phone, the truth is that I'm too lazy to give it back because it works... But I don't know if I will buy refurbished phones again.