Seller reviews, items and info

Approved seller with 4.2/5 Stars ratingTrusted on Back Market for

Overall rating

2,689 verified reviews

Rating details

  • Overall performance

    4.1/5

  • Appearance

    4.3/5

  • Accessories

    4.1/5

  • Battery

    4/5

  • Lens & Camera

    4.4/5

  • Packaging

    4.4/5

  • Shipping

    4.6/5

Reviews

  • Sally C.

    Verified purchase

    Reviewed 06/03/2022, United Kingdom.

    Great service

    Condition

    Fair

    Purchased

    24/02/2022

  • Adil B.

    Verified purchase

    Reviewed 10/03/2024, France.

    Completely satisfied with my order. I had some concerns before my order which is a birthday present for my wife, but they were allayed for all the following reasons: - laptop perfectly as described. It really is like new. - Order received on time. - Battery in excellent condition as the phone easily lasts a day and a half or even two days without recharging, light years ahead of my previous S7. - all the laptop's functions are fully operational, especially the stylus, which I had a bad experience with when I first bought an ultra-refurbished S23 from Amazon. So in the end you get a like-new S23 ultra at an excellent price, so Back Market at its best! I won't hesitate for a second to buy another laptop from you. Adil, a very satisfied customer :)

    Translated from French


    Condition

    Excellent

    Purchased

    24/02/2024

  • Harmonie B.

    Verified purchase

    Reviewed 04/03/2024, France.

    I bought a phone (SAMSUNG GALAXY S23 ULTRA green) on 16 02 24 for the 1st time on Back market. I am amazed by the web service, the delivery (received in a cardboard box wrapped). It was marked "Very good condition" and is indeed like new with no scratches. It seems to hold a charge quite well and the photos are beautiful. Back market is interested in the customer as I am asked for my opinion on the sale and the product, which seems to me to be a good thing that there is a follow-up and shows the seriousness of the company. We'll have to wait and see if this phone lives up to its promises... In the meantime, I'm satisfied with my first experience with Back Market!

    Translated from French


    Condition

    Good

    Purchased

    16/02/2024

  • Jean marc Q.

    Verified purchase

    Reviewed 24/07/2024, France.

    Member since 2017, I have bought several smartphones for the whole family ; never a problem. An iPad Air (2014) in 2017 used every day, it still works perfectly fine. An IPhone XR is top, only one micro scratch visible once switched off... for less than 200€. Soon, I would acquire a Macbook Pro or Air, eyes closed!!!!

    Translated from French


    Condition

    Excellent

    Purchased

    24/06/2024

  • Nick H.

    Verified purchase

    Reviewed 22/01/2024, France.

    Absolutely perfect in every way. I'm sorry I didn't take note of the reconditioning company (here in France) as their work was excellent. The packaging was very, very good and the delivery time as advertised. My only gripe is with Colissimo, the LaPoste delivery service, who instead delivered to a point relais, claiming I wasn't at home when I'd been waiting all morning. I will certainly use BackMarket again. Thank you so much! _______________________________________________________ Absolutely perfect in every way. I'm sorry that I didn't make a note of the reconditioning company (here in France) because their work was excellent. The packaging was very, very good and delivery time as advertised. My only complaint is against Colissimo, the LaPoste delivery service who delivered instead to a collection point, claiming that I wasn't at home although I waited in all morning. I will definitely use BackMarket again. Thank you!

    Translated from French


    Condition

    Excellent

    Purchased

    04/01/2024

  • Jacques B.

    Verified purchase

    Reviewed 10/09/2023, France.

    Device arrived the day after ordering. Perfect condition, as indicated at the time of ordering. So far so good! I've only had it a week, but everything seems to be working fine. After only having Samsung devices, I'm having to get used to Apple's ergonomics...

    Translated from French


    Condition

    Excellent

    Purchased

    01/09/2023

  • Eliane W.

    Verified purchase

    Reviewed 18/03/2024, France.

    Iphone 11 perfect, no scratches, like new, delighted with the site and also to have done something for the planet. Easy to order, very clear site and fast delivery. Back market to recommend .

    Translated from French


    Condition

    Excellent

    Purchased

    01/03/2024

  • Malika A.

    Verified purchase

    Reviewed 12/03/2024, France.

    Hello, I received my phone the day after I ordered it, really fast. The phone is perfect and I'm very satisfied with my purchase, which isn't my first from Back Market, I recommend it. Great service!

    Translated from French


    Condition

    Fair

    Purchased

    06/03/2024

  • Daniel V.

    Verified purchase

    Reviewed 27/02/2024, France.

    I have been buying refurbished phones on your site since 2016, and this is the first time I have not been satisfied with my purchase. When reselling iPhones, it seems essential to me that they are reconditioned with original Apple parts, which was not the case for this iPhone 12. Best regards.

    Translated from French


    Condition

    Excellent

    Purchased

    23/02/2024

  • David A.

    Verified purchase

    Reviewed 04/02/2024, France.

    Fast delivery, phone looks in very good condition as expected when purchased. I have my fingers crossed that this one will work well over time 🤞 So far very pleased with my purchase. I recommend 👍

    Translated from French


    Condition

    Excellent

    Purchased

    26/01/2024

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