Customer reviews

Overall rating

797 verified reviews

Rating details

  • Overall performance

    3.7/5

  • Appearance

    3.9/5

  • Accessories

    3.8/5

  • Battery

    3.6/5

  • Lens & Camera

    4.1/5

  • Packaging

    4/5

  • Shipping

    4.3/5

Reviews

  • Christian L.

    Verified

    Reviewed 02/10/2025, France.

    Good device & works perfectly, I cleaned the cover (top screen) with liquid toothpaste and well rinsed it is like new. two small problems which are due to the design of Dell, a screen 16/10th would be good and the entry of the SD card not practical it would be better an entry for mini SD. but I chipote it is a good material there is the place for a 2nd SSD, super. and the screen, the colours are good.

    Translated from French


    Condition

    Fair

    Purchased

    12/09/2025

  • Adam F.

    Verified

    Reviewed 24/12/2023, France.

    Delivery received 1 day in advance. The condition of the phone is perfect. I recommend it and it was my first refurbished purchase. A few points to note: The colour does not match, I received a blue instead of a white. It says dual sim when I only have one port, fortunately I don't need two. Even a plastic cover wouldn't go amiss. Finally, the phone was in Spanish when I received it. It's still a very good experience and I won't hesitate to tell people about it.

    Translated from French


    Condition

    Excellent

    Purchased

    09/12/2023

  • Stéphane V.

    Verified

    Reviewed 05/11/2023, France.

    Hello, I'm writing to tell you that I have a problem with the "Huawei P30 128 Go" phone I bought on 22/10/23 on your site, order # 34006802. While configuring the phone I realised that the ID fingerprint was not working, even with the updated software. I have tried several times to send you a problem report, but I have never received an acknowledgement of receipt. Can you tell me whether my request has been taken into account and what steps I should take next? Thank you for your feedback. Sincerely Mr Stéphane Vincent-sully

    Translated from French


    Condition

    Excellent

    Purchased

    23/10/2023

  • Manon C.

    Verified

    Reviewed 11/06/2024, France.

    Phone in perfect working order, first time for me and I'm not disappointed! Delivery more than Fast! The phone has a few scratches on the side but I took it in good condition so really nothing to worry about. The phone has some scratches on the side but I took it in good condition so really nothing bad! I recommend

    Translated from French


    Condition

    Fair

    Purchased

    30/05/2024

  • Patrice R.

    Verified

    Reviewed 05/02/2024, France.

    Hello, I've only had my Huawei P30 for a few days (it was brought to me where I currently live, abroad). I'll probably wait until I'm back in France to transfer my current phone to the new one. I'm afraid I'll need assistance. If that's the case, I won't be able to do it from here. I'll keep you informed. All the best. Patrice ROBIN

    Translated from French


    Condition

    Fair

    Purchased

    19/01/2024

  • Ida marie N.

    Verified

    Reviewed 05/01/2024, Spain.

    Very good for appearance correct! Some marks yes, but hardly visible... the phone is like new practically! Back Market is a very good company to save the world and all people too. Much cheaper and with possibility of cheap insurances! Very happy again!

    Translated from Spanish


    Condition

    Fair

    Purchased

    02/12/2023

  • Va E.

    Verified

    Reviewed 09/06/2025, Greece.

    It's amazing how even the engineer who set it up didn't realize it was a rebuild. Fast operating and never a new one! Highly recommended.

    Translated from Greek


    Condition

    Excellent

    Purchased

    23/05/2025

  • Philippe L.

    Verified

    Reviewed 16/05/2024, France.

    I have not had any problems with transport, the phone is as advertised and there are no problems with the battery. I received it in English and as I don't know this language I had a hard time finding a way to put it in French, then there was no Imei number and no charger. To date I am satisfied with this reconditioned phone which corresponds to my needs. I don't use it for gaming.

    Translated from French


    Condition

    Excellent

    Purchased

    01/05/2024

  • Phonex!78@ W.

    Verified

    Reviewed 25/01/2024, France.

    I received my iponeX 2 days before the planned date, waking up at 8am by post on a Saturday but well, too happy. It's almost new, at least I can't see any micro scratches (with a magnifying glass maybe 😂😂)for a very good price. It takes some getting used to, I owned an iPhone 7 before, my son is there to help me. I've been ordering on back market for years, between my son's account and mine, I recommend this site 100%.

    Translated from French


    Condition

    Fair

    Purchased

    10/01/2024

  • Kassandra C.

    Verified

    Reviewed 07/01/2024, France.

    Hello, Satisfied. I'm getting used to it for the time being, until I get a more "permanent" phone. Thank you very much for your speed; it's never easy having to deal with a breakdown... which is always unexpected! I wish you all the best for the future, Kassandra C.

    Translated from French


    Condition

    Good

    Purchased

    24/12/2023