Customer reviews

3,856 verified reviews in the last 24 months.

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  • R

    Rossella D.

    Purchased on the 21 April 2025

    Verified purchase

    everything perfect ... I bought 2 iphone 13 for my children reconditioned perfect as new is a week that we have received them even the chargers that even new you give them ... thanks serious company precise honest thanks again

    Translated from Italian

    Item

    iPhone 13 128GB - Mezzanotte

    Condition

    Excellent

    Reviewed in Italy on 4 May 2025

  • S

    Salima C.

    Purchased on the 11 May 2024

    Verified purchase

    Hello I have just received today my iPhone 13 that I ordered in perfect condition and it is perfect no scratches no breakage I received it with a protective plastic case. It is charging and I have not yet checked the battery status and the options advertised. I'll get back to you as soon as I've finished testing it. When the delivery arrived on 15 instead of 17 announced so it's perfect and in good conditions. Thanks again back market, this is my third refurbished phone and it certainly won't be the last.

    Translated from French

    Item

    iPhone 13 256 Go - Bleu - Débloqué

    Condition

    Excellent

    Reviewed in France on 15 May 2024

  • S

    Stephane C.

    Purchased on the 14 July 2025

    Verified purchase

    This is my 3ᵉ purchase from Back Market and once again, I am very satisfied. I received a refurbished iPhone 14 Pro in perfect condition: the shell is impeccable, without a trace of wear, the screen is like new, without the slightest scratch. The phone is very fluid and responsive. The battery is at 95% capacity, which is excellent for a refurbished phone - it feels like new. Nothing to complain about, I highly recommend it.

    Translated from French

    Item

    iPhone 14 Pro 256 Go - Noir Sidéral - Débloqué

    Condition

    Good

    Reviewed in France on 27 July 2025

  • M

    Mélissa B.

    Purchased on the 8 January 2025

    Verified purchase

    I ordered an iPhone 14 pro from BackMarket and I'm really pleased! The phone arrived 3 days before the scheduled delivery date, perfectly packaged. It's as good as new, both aesthetically and functionally. A very nice product, which exceeded my expectations! I'm completely satisfied and I won't hesitate to recommend BackMarket to my friends and family. Thank you for this top-notch service!

    Translated from French

    Item

    iPhone 14 Pro 128 Go - Or - Débloqué

    Condition

    Excellent

    Reviewed in France on 11 January 2025

  • M

    Mathys L.

    Purchased on the 16 June 2025

    Verified purchase

    iPhone 13 - Colour Midnight | Refurbished on Black Market Frankly, I'm very, very, very happy with my purchase! For refurbished, it's really good. I bought an iPhone 13 in midnight colour, and it's as good as new. Admittedly, it's refurbished, so there may be some unofficial parts (particularly the battery, which is often the case), but frankly I can't see any difference between it and my old iPhone 12. What really impressed me was the battery. It holds up really well, especially compared to my old 12 mini. I use it for 2-3 hours a day, but I lost 1% of battery life in 2-3 weeks. That may be a bit quick for a loss, but it's nothing serious - it's probably just the time it takes for the phone to 'get back on track' after reconditioning, updates, etc. Another big plus point is the delivery. I received it in 2 or 3 days, which was super fast! Apart from that, I've still been waiting for my case for 3 weeks... so really, hats off to you. A little important advice: take a good look at the sellers. Depending on the options you choose (new or standard battery, condition of the phone, etc.), you won't get the same refurbisher. Read the reviews, and go for sellers with good ratings - it...

    Translated from French

    Item

    iPhone 13 128 Go - Minuit - Débloqué

    Condition

    Excellent

    Reviewed in France on 2 July 2025

  • D

    David L.

    Purchased on the 14 May 2025

    Verified purchase

    Hello, I bought a refurbished iPhone 13 from you three weeks ago, and so far everything is working very well. The device is in good condition and meets my expectations perfectly. Of course, it's still early days, so I'll have to wait and see, but for the moment I'm happy with my purchase. Thank you and see you soon!

    Translated from French

    Item

    iPhone 13 128 Go - Lumière Stellaire - Débloqué

    Condition

    Excellent

    Reviewed in France on 29 May 2025

  • A

    Antonio serafino M.

    Purchased on the 20 April 2025

    Verified purchase

    I bought my current refurbished 256 IPhone 13 from Back Market 20 days ago and I am fully satisfied.... The phone arrived on time and in the exact condition described in the ad.... Perfectly working, battery lasts very long despite not having it put in new but it's just fine. Excellent refurbished product. Highly recommend buying from BackMarket.

    Translated from Italian

    Item

    iPhone 13 256GB - Blu

    Condition

    Good

    Reviewed in Italy on 14 May 2025

  • I

    Irakoze I.

    Purchased on the 4 April 2025

    Verified purchase

    I ordered an iPhone 13 Pro in very good condition. Frankly speaking I was sceptical at first as I read through the bad reviews . The item did arrive , I can happily say that my expectations were met . Thanks to back market and Refurbisher Nanlin.

    Translated from French

    Item

    iPhone 13 Pro 256 Go - Vert Alpin - Débloqué

    Condition

    Good

    Reviewed in France on 8 May 2025

  • O

    Ombretta C.

    Purchased on the 15 April 2025

    Verified purchase

    It's my first time buying a refurbished iPhone and I was very undecided, then I decided to give an iPhone 12 to my partner, I must say that the phone arrived in a very short time, I chose excellent condition 128gb with standard battery x so far everything is fine indeed the phone is like new! Recommended I will buy again 👍. I have been very happy with it.

    Translated from Italian

    Item

    iPhone 12 128GB - Nero

    Condition

    Excellent

    Reviewed in Italy on 4 May 2025

  • J

    Jayker S.

    Purchased on the 11 June 2025

    Verified purchase

    It seems to be in very good condition, I just opened the box. I'll take a look at it tomorrow. At least it's taken care of. I'll have to see if I can adapt to the size. Thanks for the speed. This is my 4th order with Back Market and so far I am very happy.

    Translated from Spanish

    Item

    iPhone 13 mini 128GB - Verde - Libre

    Condition

    Excellent

    Reviewed in Spain on 13 June 2025