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41 verified reviews in the last 10 years.
Derek D.
Purchased on the 3 April 2025
Verified purchasemy phone arrived 3 days earlier than expected, once I swapped everything over, I couldn't believe the quality of the phone, I would swear it was brand new. cannot have any complaints about service and quality., first class
Condition
Excellent
Reviewed in United Kingdom on 25 April 2025
Jane G.
Purchased on the 24 March 2025
Verified purchaseI am really pleased with my Pixel 8 pro. Hardly a mark on it to say it's used and so far everything works brilliantly. The phone arrived within 3 days of ordering.
Condition
Fair
Reviewed in United Kingdom on 6 April 2025
Monique J.
Purchased on the 20 August 2024
Verified purchaseI was really excited to get this after I bought a Samsung s8 ultra tablet, graded excellent, in May that I use for my van. I had it maybe 3 days trying everything out when my son, who is going to uni, snagged it! I was really impressed with the Samsung flip 3, graded excellent, that I bought a couple of years ago. Had it all of 2 weeks and became a Christmas present for same son, then soon after I bought a Samsung Fold z 3, graded excellent and have been really impressed by your company. I was skeptical at first as this was graded fair but I couldn't see any difference between grades! Now I have decided on a Samsung s8 tablet!! I tell anyone that will listen about BackMarket and will never buy new again. Thank-you
Condition
Fair
Reviewed in United Kingdom on 19 September 2024
Cath T.
Purchased on the 3 March 2024
Verified purchaseI decided to try Back Market & was pleasantly surprised. The process of purchase & delivery was easy & efficient. The product itself has, so far, exceeded my expectations. I'd recommend Back Market & probably would think about buying refurbished tech from them in the future, before buying new.
Condition
Good
Reviewed in United Kingdom on 18 March 2024
Faiyaz P.
Purchased on the 30 January 2025
Verified purchasevery nice phone very nice company to trust refurbished items
Condition
Excellent
Reviewed in United Kingdom on 13 February 2025
Julian M.
Purchased on the 19 October 2024
Verified purchaseThe phone was in an excellent condition, like new. It is an ideal replacement for my previous phone which was only 3G capable.
Condition
Excellent
Reviewed in United Kingdom on 6 November 2024
Sanusi S.
Purchased on the 25 February 2025
Verified purchasePhone in excellent condition. battery 🔋 🔋 is super reliable. and above all super super delivery service.
Condition
Excellent
Reviewed in United Kingdom on 27 March 2025
David B.
Purchased on the 19 June 2025
Verified purchaseIt does everything I needed it to and more I love it cheers
Condition
Excellent
Reviewed in United Kingdom on 29 June 2025
Ryan B.
Purchased on the 13 March 2024
Verified purchaseItem arrived within 2 days, purchasing from Back Market has always been a pleasure of mine so I would highly recommend purchasing from here. not a single scratch was seen on it and works exactly as a brand new device. The only trouble I have is the courier they use to deliver the item with them constantly saying they cannot find my address when it's on a main road... Other than that, the item was flawless and I'm loving it at the moment. it uses 5G too which is a bonus. The UI can be a little confusing if you're not used to Chinese OS, but the language is in English and the UI can be changed to basic android so its a win.
Condition
Excellent
Reviewed in United Kingdom on 25 March 2024
Paul M.
Purchased on the 19 April 2024
Verified purchaseThis was a direct replacement phone for the same model, as the older model was getting slow. However, nothing changed, it was just as sluggish as the old unit. The product was well packaged and clean throughout. I would buy again from BackMarket. Great service.
Condition
Excellent
Reviewed in United Kingdom on 6 May 2024