Customer reviews

1,969 verified reviews in the last 24 months.

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  • A

    Agnes M.

    Purchased on the 23 November 2023

    Verified purchase

    Perfect

    Item

    iPhone 11 64GB - Green - Unlocked

    Condition

    Good

    Reviewed in United Kingdom on 11 December 2023

  • K

    Kyle L.

    Purchased on the 30 August 2024

    Verified purchase

    There is nothing bad about this product that I bought it’s soo amazing like brand new

    Item

    MacBook Pro Retina 13.3-inch (2018) - Core i7 - 8GB SSD 512 QWERTY - Spanish

    Condition

    Fair

    Reviewed in United Kingdom on 16 September 2024

  • J

    Joe M.

    Purchased on the 4 December 2023

    Verified purchase

    Battery dead not charging

    Item

    MacBook Pro Retina 15.4-inch (2019) - Core i9 - 32GB SSD 1024 QWERTY - English

    Condition

    Fair

    Reviewed in United Kingdom on 11 December 2023

  • C

    Chun yong G.

    Purchased on the 11 March 2025

    Verified purchase

    I recently purchased a refurbished MacBook Pro (M2, 2022) from Back Market, and it exceeded expectations - sleek, powerful, and flawlessly functional. The performance is outstanding, but what truly elevates this experience is the choice behind it. By going refurbished, I avoided contributing to the extraction of rare metals from conflict zones - no bloodshed, no exploitation. More than that, it helped reduce deforestation of habitats for endangered species, avoided the polluting extraction processes, and significantly lowered CO₂ emissions associated with manufacturing a new device. This wasn't just a tech upgrade - it was a vote for conscious consumption and climate responsibility. Back Market delivered not just a machine, but a message: We can choose power without harm. And for that, it's five stars.

    Translated from Dutch

    Item

    MacBook Pro 13" (2022) - Apple M2 met 8‑core CPU en 10-core GPU - 24GB RAM - SSD 1000GB - QWERTY - Engels

    Condition

    Excellent

    Reviewed in Netherlands on 31 March 2025

  • M

    Mael B.

    Purchased on the 17 January 2025

    Verified purchase

    Thank you to SYA for their professionalism in shipping this superb MacBook Pro 2021 M1 Max in perfect condition! Every effort was made to protect the package and send it quickly (1.5 working days - despite the long distance - and the original estimate of 4 days). If you need a refurbished Mac, honestly, go for it with your eyes closed :) I'm sorry to have to return this item in perfect condition, and cancel the accounting entry because of an error in assessing the characteristics of this computer's processor... All this work for "nothing", I'm really sorry. It's thanks to these rigorous professionals that the sale of reconditioned products is possible. Thank you to all these people who work to make this service possible. All the best, Maël

    Translated from French

    Item

    MacBook Pro 14" (2021) - Apple M1 Max avec CPU 10 cœurs et GPU 32 cœurs - 64Go RAM - SSD 2000Go - QWERTY - Anglais

    Condition

    Excellent

    Reviewed in France on 22 January 2025

  • C

    Carlos R.

    Purchased on the 16 April 2025

    Verified purchase

    With this one, I got it right. I bought another unit with the Okamac reconditioner and it was a horror. I paid for it as excellent and they sent me one that was a wreck. With the SYA reconditioner on the other hand, it was great. They sent me exactly what I ordered and in the condition I ordered it in. So far it's working perfectly.

    Translated from Spanish

    Item

    MacBook Air 13" (2015) - Core i7 2.2 GHz SSD 128 - 8GB - teclado español

    Condition

    Good

    Reviewed in Spain on 29 April 2025

  • A

    Angelina D.

    Purchased on the 2 April 2025

    Verified purchase

    I am very satisfied with my purchase. After a week of use, everything is working very well. I had not taken the option of a new battery, but the state of the battery was 100%, which was a surprise! I had to program my keyboard and this was very easy thanks to the small instructions explained in pictures, which is a plus! The only small downside that I would have to say is that I had a problem during delivery because after 5 days my computer had still not been shipped so I called customer service who immediately reacted by sending a message to the seller (SYA) following that I received my package the next day! very good reaction from backmarket. This computer was my first purchase reconditioned and I am not disappointed I highly recommend! my computer is new!

    Translated from French

    Item

    MacBook Pro 13" (2020) - Apple M1 avec CPU 8 cœurs et GPU 8 cœurs - 8Go RAM - SSD 512Go - AZERTY - Français

    Condition

    Excellent

    Reviewed in France on 13 April 2025

  • D

    David M.

    Purchased on the 13 February 2024

    Verified purchase

    MacBook Pro conforms to the description of the item sold, careful Back Market packaging, works perfectly well after several days of daily use. I am very satisfied with this refurbished purchase!

    Translated from French

    Item

    MacBook Pro Touch Bar 13" Retina (2020) - Core i5 2.0 GHz 512 SSD - 16 Go AZERTY - Français

    Condition

    Good

    Reviewed in France on 3 March 2024

  • C

    Clara S.

    Purchased on the 26 October 2023

    Verified purchase

    Después de un mes con mi Macbook Pro 13 puedo decir que estoy muy satisfecha con esta compra. ¡Todo funciona genial! Tiene algunos pequeños rasguños pero no molestan para nada; de hecho, esperaba que tuviera más porque compré el reacondicionado 'bueno'. The delivery was made much sooner than expected. ¡Recommend!

    Translated from French

    Item

    MacBook Pro Touch Bar 13" Retina (2018) - Core i7 2.7 GHz 512 SSD - 16 Go QWERTY - Espagnol

    Condition

    Fair

    Reviewed in France on 23 November 2023

  • J

    Jordan Q.

    Purchased on the 13 January 2025

    Verified purchase

    Mac Book in very good condition, obviously refurbished. Despite a few keys on the keyboard being less responsive, the whole thing was in excellent condition, so nothing to complain about. Delighted with this purchase.

    Translated from French

    Item

    MacBook Pro 13" (2022) - Apple M2 avec CPU 8 cœurs et GPU 10 cœurs - 24Go RAM - SSD 256Go - AZERTY - Français

    Condition

    Excellent

    Reviewed in France on 26 January 2025