Customer reviews

The purchase was simple and the delivery was fast. It's impossible to tell the difference between new and reconditioned, apart from the absence of the original packaging. Everything works perfectly well and I'm reassured by the 12-month warranty. I'm very satisfied with my new purchase and my experience on backmarket.

The description of the mobile phone was complete in terms of technical data, but information on the external condition was inaccurate. In my opinion, the back of the casing was rather more scratched due to many scratches. This doesn't bother me as I will be using it with a case anyway. However, I had different expectations when I unpacked it, which led to a slight disappointment. A big plus was the mobile phone case and the protective film already fitted, which was all included in the price. Overall, it's a good mobile phone and I'm satisfied.

Xbox delivered with 2 games thank you! Controller impeccable, console installed on receipt and works perfectly. Thank you again for the quality of the delivery and the equipment :)

2nd order on BackMarket and fully satisfied. The Xbox is as good as new, only the controller shows slight signs of wear and tear and even then you have to look closely... As it's a 2nd hand I'd recommend doing a total reinstallation as it wasn't easy to find your way around (oddly enough the markings were quite different from the One S). As it's a German import, everything was in German, so it wasn't easy to reinstall. The controller also seems to respond strangely, I'll have to see if this is a recalibration. Once I reinstalled the X, all the markings on the S came back. In summary: Quality of the equipment, careful packaging (protection with air pockets) and fast delivery times - really top notch.

Hello, the delivery was the weak point, just wedged in a folded box, and a cable, without plug, only weak point. Otherwise, the mobile phone has a good battery life and the camera works perfectly, very good resolution. The condition is very good, as expected. Thank you very much

I picked up the phone on Saturday 22 March 2025. I bought the phone in "very good condition" but it looks like a new phone. However, the product is delivered in packaging that is not very well protected against curious people, it would be preferable to deliver it in packaging that protects it from being opened.

Product as described, in great condition. I would have liked to receive it sooner, there were relay problems at the France Germany factory. Last point: please note that it is not very well specified that the keyboard is a physical American whose layout has been changed in FR.

I recently purchased a MacBook listed as being in “excellent condition” and I couldn’t be happier with it. The device arrived well-packaged, and its appearance exceeded my expectations—minimal signs of use, no visible scratches, and a pristine screen. Performance-wise, it runs smoothly with no issues, and the battery life is excellent. It feels almost brand-new! Overall, I’m very impressed with the quality and would highly recommend buying from this seller.

One small downside: a rather large impact on the casing for a product that's supposed to be in "perfect condition". However, the overall experience was good and the phone worked perfectly, so we didn't need to ask for help to change the product.