SmartFoneStoreUK's customer reviews

4.5/5

250 verified reviews in the last 6 months.

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  • 86%
  • 8%
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  • S

    Sammy P.

    5/5

    Reviewed in United Kingdom on 5 February 2024

    I couldn't be happier with my purchase. The mouse arrived in perfect condition and safely packaged. I'm so pleased I've found a reliable place to buy pre-loved and refurbished tech meaning it's not only good for my pocket but for the planet too.
    Magic mouse 2 Wireless - Blue

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    Purchased on the 30 December 2023

  • J

    Jolanda D.

    4.8/5

    Reviewed in United Kingdom on 22 March 2024

    I am pleasantly surprised about how perfect my refurbished iPhone is. I thought I took a gamble by not going for the top-rated 'Excellent' condition, but chose 'Good' instead. Well, the phone I received had no blemishes or marks on it and works perfectly, so I am a very happy customer. I can highly recommend this company as they do have the best deals, their website is very informative and easy to navigate and their trade-in service is also excellent. You can reuse the packaging for this and it's a very straight forward process. Highly recommended.
    iPhone 12

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    Purchased on the 16 February 2024

  • S

    Salomi M.

    5/5

    Reviewed in United Kingdom on 20 March 2024

    For an economical refurbished 'good' condition item, it surpassed my expectations as it looked like new. The phone works perfectly, the battery holds its charge well and the included charger cable does a good job at rapid charging. Would definitely recommend the product and the service!
    Motorola Moto G50

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    Purchased on the 1 March 2024

  • J

    Janey C.

    4.6/5

    Reviewed in United Kingdom on 5 October 2023

    Have purchased several reconditioned phones from BackMarket and have never been disappointed. This phone is in very good condition, easy to use and the battery life is excellent. Would recommend BackMarket and will be using them when I need another replacement phone
    Galaxy A20e

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    Purchased on the 31 August 2023

  • G

    Glynis S.

    5/5

    Reviewed in United Kingdom on 31 December 2023

    Phone in very good condition and is all up and running. Very pleased and happy I chose refurbished rather than new. We have to do our bit to help the planet. Next phone will also be refurbished and probably my iPad. Easy to do and delivery is so quick.
    iPhone 12

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    Purchased on the 18 December 2023

  • K

    Kat P.

    4.9/5

    Reviewed in United Kingdom on 24 October 2023

    That's my 4th purchase from BackMarket and I'm pretty sure not last one ! Delivery was quick and secured, customer service responds kindly and really fast and the item is as described. I've order iPad pro 11 (2018) in fair condition, so it has minor look flaws but technically is impeccable!
    iPad Pro 11 (2018) - WiFi + 4G

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    Purchased on the 10 October 2023

  • J

    Juliet S.

    4.9/5

    Reviewed in United Kingdom on 4 October 2023

    Phone arrived quickly, in an Apple box & looked like new ! Had a couple of glitches with the phone when transferring everything but after turning off & on again, it sorted itself out. Since then, have been very happy with my iPhone 14 ! Would definitely purchase from Back market again.
    iPhone 14

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    Purchased on the 14 September 2023

  • C

    Chinenye I.

    4.8/5

    Reviewed in United Kingdom on 4 January 2024

    Placed my order and got it even before the delivery date. Beautiful iPhone 12 in an amazing condition, can hardly differentiate from a brand new one. Good value for your money. I'll buy again from back market.
    iPhone 12

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    Purchased on the 2 December 2023

  • H

    Helen S.

    5/5

    Reviewed in United Kingdom on 28 September 2023

    Smashed my old phone and needed a new one, cheapest price on the internet for an iPhone 12 pro and also got offered £80 trade in for my old one. Made everything very clear and easy and great communication. Wouldn’t use anyone else now for new tech! Can’t recommend you guys enough!
    iPhone 12 Pro

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    Purchased on the 14 September 2023

  • P

    Phil C.

    5/5

    Reviewed in United Kingdom on 11 November 2023

    Very happy with backmarket , perhaps I shouldn’t name & shame but I initially purchased an iPhone 12 Pro Max from magpie music but it was faulty so sent it back. Then bought iPhone 12 Pro Max from Envirofone & that was also faulty.communication from both companies was pretty poor. finally bought same model phone from backmarket & after setting the phone up it’s working perfectly & I’m very happy.. so yes I highly recommend backmarket from personal experience..
    iPhone 12 Pro Max

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    Purchased on the 8 November 2023