Customer reviews

665 verified reviews in the last 24 months.

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  • J

    Jolanda D.

    Purchased on the 16 February 2024

    Verified purchase

    I am pleasantly surprised about how perfect my refurbished iPhone is. I thought I took a gamble by not going for the top-rated 'Excellent' condition, but chose 'Good' instead. Well, the phone I received had no blemishes or marks on it and works perfectly, so I am a very happy customer. I can highly recommend this company as they do have the best deals, their website is very informative and easy to navigate and their trade-in service is also excellent. You can reuse the packaging for this and it's a very straight forward process. Highly recommended.

    Item

    iPhone 12 64GB - Blue - Unlocked

    Condition

    Good

    Reviewed in United Kingdom on 22 March 2024

  • S

    Salomi M.

    Purchased on the 1 March 2024

    Verified purchase

    For an economical refurbished 'good' condition item, it surpassed my expectations as it looked like new. The phone works perfectly, the battery holds its charge well and the included charger cable does a good job at rapid charging. Would definitely recommend the product and the service!

    Item

    Motorola Moto G50 64GB - Grey - Unlocked

    Condition

    Good

    Reviewed in United Kingdom on 20 March 2024

  • S

    Sammy P.

    Purchased on the 30 December 2023

    Verified purchase

    I couldn't be happier with my purchase. The mouse arrived in perfect condition and safely packaged. I'm so pleased I've found a reliable place to buy pre-loved and refurbished tech meaning it's not only good for my pocket but for the planet too.

    Item

    Magic mouse 2 Wireless - Blue

    Condition

    Excellent

    Reviewed in United Kingdom on 5 February 2024

  • G

    Glynis S.

    Purchased on the 18 December 2023

    Verified purchase

    Phone in very good condition and is all up and running. Very pleased and happy I chose refurbished rather than new. We have to do our bit to help the planet. Next phone will also be refurbished and probably my iPad. Easy to do and delivery is so quick.

    Item

    iPhone 12 64GB - Blue - Unlocked

    Condition

    Good

    Reviewed in United Kingdom on 31 December 2023

  • I

    Ishona S.

    Purchased on the 29 November 2023

    Verified purchase

    This was a replacement of a Nokia 7.2 with 64GB, I am completely satisfied. 1 issue, the pin key supplied to open the chip holder was not compatible i.e. long enough. I improvised with a safety pin and all is well. Thank you Back Market for your service.

    Item

    Nokia 7.2 128GB - Black - Unlocked - Dual-SIM

    Condition

    Good

    Reviewed in United Kingdom on 10 December 2023

  • D

    David B.

    Purchased on the 11 August 2023

    Verified purchase

    The Ipad Mini arrived not in a box, but well padded jiffy bag. The Ipad was in very good condition, with only a few faint scratches to the screen (barely noticeable, and do not distract at all). I'm very happy with the service and product and would say the condition was better than good. I highly recommend BackMarket for purchasing refurbished Apple products.

    Item

    iPad mini 7.9" (2019) 5th gen 256 GB - Wi-Fi - Space Gray

    Condition

    Good

    Reviewed in United Kingdom on 27 August 2023

  • C

    Chinenye I.

    Purchased on the 2 December 2023

    Verified purchase

    Placed my order and got it even before the delivery date. Beautiful iPhone 12 in an amazing condition, can hardly differentiate from a brand new one. Good value for your money. I'll buy again from back market.

    Item

    iPhone 12 256GB - Black - Unlocked

    Condition

    Good

    Reviewed in United Kingdom on 4 January 2024

  • P

    Phil C.

    Purchased on the 8 November 2023

    Verified purchase

    Very happy with backmarket , perhaps I shouldn’t name & shame but I initially purchased an iPhone 12 Pro Max from magpie music but it was faulty so sent it back. Then bought iPhone 12 Pro Max from Envirofone & that was also faulty.communication from both companies was pretty poor. finally bought same model phone from backmarket & after setting the phone up it’s working perfectly & I’m very happy.. so yes I highly recommend backmarket from personal experience..

    Item

    iPhone 12 Pro Max 256GB - Graphite - Unlocked

    Condition

    Good

    Reviewed in United Kingdom on 11 November 2023

  • K

    Kimoi T.

    Purchased on the 26 March 2023

    Verified purchase

    Never thought I'd find a refurbished phone as good as this one. It feels, looks, and works like it's brand new.

    Item

    Galaxy Z Flip4 256GB - Blue - Unlocked

    Condition

    Excellent

    Reviewed in United Kingdom on 7 April 2024

  • J

    Janey C.

    Purchased on the 31 August 2023

    Verified purchase

    Have purchased several reconditioned phones from BackMarket and have never been disappointed. This phone is in very good condition, easy to use and the battery life is excellent. Would recommend BackMarket and will be using them when I need another replacement phone

    Item

    Galaxy A20e 32GB - Black - Unlocked

    Condition

    Good

    Reviewed in United Kingdom on 5 October 2023