Customer reviews

8,394 verified reviews in the last 24 months.

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  • A

    Ana isabel N.

    Purchased on the 13 November 2023

    Verified purchase

    Tengo el móvil desde hace una semana y de momento va como nuevo, lo compré de condición buena y solo tenia un rasguño en una esquina y algunas marcas casi imperceptibles en la pantalla. Muy contenta con la compra, muy buen precio y calidad.

    Item

    iPhone 13 Pro Max 1000GB - Sierra Blue - Unlocked

    Condition

    Good

    Reviewed in United Kingdom on 27 November 2023

  • G

    Gabriela A.

    Purchased on the 17 September 2023

    Verified purchase

    Chegou em 2 dias, com alguns riscos na parte traseira, mas com um computador funcional e com qualidade. Recomendo

    Item

    MacBook Pro Retina 13.3-inch (2015) - Core i5 - 8GB SSD 128 QWERTY - Dutch

    Condition

    Fair

    Reviewed in United Kingdom on 20 September 2023

  • F

    Frimpong yaw B.

    Purchased on the 24 February 2024

    Verified purchase

    very nice

    Item

    Nokia X30 128GB - Blue - Unlocked - Dual Physical SIM

    Condition

    Good

    Reviewed in United Kingdom on 10 March 2024

  • M

    Matteo I.

    Purchased on the 6 July 2023

    Verified purchase

    El móvil muy bien pero desafortunadamente la batería no dura mucho así que tengo que ponerlo en modo avión mientras trabajo para que cure hasta la noche

    Item

    iPhone 12 Pro Max 256GB - Graphite - Unlocked

    Condition

    Good

    Reviewed in United Kingdom on 31 July 2023

  • N

    Neil C.

    Purchased on the 7 January 2024

    Verified purchase

    Ordered a DUAL SIM phone but received a SINGLE SIM model. This is the third, and last, time I have placed an order with these incompetents and received the wrong product!

    Item

    Galaxy S8+ 64GB - Grey - Unlocked - Dual-SIM

    Condition

    Fair

    Reviewed in United Kingdom on 10 January 2024

  • G

    Guillaume B.

    Purchased on the 2 January 2024

    Verified purchase

    This is the second time I've bought a refurbished iPhone from Back Market and frankly I'm not disappointed. I ordered my iPhone 12 and 2 days later I received it at home. What's more, they took back my old iPhone at a good price. iPhone 12 reconditioned super condition, battery 100% I am very happy One piece of advice: choose a French reconditioner to save time on delivery.

    Translated from French

    Item

    iPhone 12 128 Go - Rouge - Débloqué

    Condition

    Good

    Reviewed in France on 15 January 2024

  • R

    Roman K.

    Purchased on the 18 December 2023

    Verified purchase

    Regarding backmarket: I am absolutely satisfied with the processing via BackMarket. After two days, I still have no reason to complain. About the device: From a technical point of view, I am absolutely satisfied with my refurbished MacBook Pro 15" 2019. I even received a model with slightly better graphics and double the RAM (32GB instead of 16GB). About the retailer: They advertise professionally refurbished devices. My Macbook obviously comes from a heavy smoker's household. The smell of the ventilation and keyboard, as well as the yellow marks on the air vents, which fortunately were easy to clean, tell me this. However, I would have expected a professional dealer to at least clean the outside of the device, or even better to open it once and remove the dust in the ventilation, which spreads the odour diligently during operation. Buying "refurbished" appliances via a refurb marketplace therefore has advantages and disadvantages. There was nothing in the description about the optional "smoker package". The intention here was probably just to make a quick buck. Further intensive tests will show whether there are other reasons for complaint and whether I have to make use of the ...

    Translated from German

    Item

    MacBook Pro Touch Bar 15" Retina (2019) - Core i9 2.4 GHz SSD 512 - 16GB - QWERTZ - Deutsch

    Condition

    Fair

    Reviewed in Germany on 22 December 2023

  • J

    Jonathan T.

    Purchased on the 30 November 2022

    Verified purchase

    The delivery and reconditioning were top notch, not a scratch, but the product itself had more and more bugs. Now it doesn't receive calls, doesn't always make them, lots of services don't work properly despite being returned to factory condition.

    Translated from French

    Item

    Nokia 9 Pureview 128 Go - Bleu - Débloqué

    Condition

    Good

    Reviewed in France on 27 March 2024

  • P

    Peter V.

    Purchased on the 24 January 2024

    Verified purchase

    Is already the third refurbished Samsung I buy via Back Market (always as a spare device, for when the one in use breaks down). Nice and fast delivery and cheap. Back Market acts as a kind of straw man: the device came from France, so without VAT. (So I couldn't deduct it from the VAT return either, but that's not so bad because it was cheap anyway).

    Translated from Dutch

    Item

    Galaxy S8 64GB - Zwart - Simlockvrij

    Condition

    Fair

    Reviewed in Netherlands on 4 February 2024

  • A

    Alain P.

    Purchased on the 11 September 2022

    Verified purchase

    1st purchase of reconditioned on this site in September 2022, today the phone is still intact as the 1st. It arrived brand new and looks like it just came from Apple. I really recommend this site and this seller.

    Translated from French

    Item

    iPhone 12 Pro 128 Go - Bleu Pacifique - Débloqué

    Condition

    Excellent

    Reviewed in France on 18 December 2023