Customer reviews

151 verified reviews in the last 24 months.

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  • C

    Caroline F.

    Purchased on the 28 December 2023

    Verified purchase

    I received my phone on time, it's in perfect condition, no scratches, no bumps. This is the second refurbished phone I've bought from BackMarket, from two different brands, and it's perfect. I highly recommend refurbished phones!

    Translated from French

    Item

    iPhone 13 Pro 256 Go - Argent - Débloqué

    Condition

    Good

    Reviewed in France on 19 January 2024

  • D

    Dietmar N.

    Purchased on the 29 November 2023

    Verified purchase

    The device has a clear defect on one corner of the housing, the battery has 92% maximum capacity. Both meet the specification for "as new" status, so everything is fine. However, I had already bought a refurbished iPhone from another provider and it was like new including 100% battery. The device came from abroad, but the processing was super fast and correct.

    Translated from German

    Item

    iPhone 14 Pro Max 128GB - Dunkellila - Ohne Vertrag

    Condition

    Excellent

    Reviewed in Germany on 17 December 2023

  • P

    Patrick B.

    Purchased on the 16 October 2024

    Verified purchase

    Very happy with my purchase description exactly as new 30% cheaper so I say thank you Back Market

    Translated from French

    Item

    iPad Pro 13" (2024) 7e génération 256 Go - WiFi + 5G - Noir Sidéral

    Condition

    Excellent

    Reviewed in France on 23 October 2024

  • O

    Olivier T.

    Purchased on the 2 January 2024

    Verified purchase

    The title of the advert mentioned a mac mini M2 pro, but given the price, I suspected it wasn't one. Once I'd confirmed my order, I had it. The delivery was quick, and apart from the parcel which was lying on the floor in the mud of the lorry, yuck, I was able to find a dry mini in perfect, like-new condition. The packaging was well done and spared the mini from poor transport conditions. It's a Belgian version, but it speaks French :D The machine meets my expectations, with enough RAM to anticipate the future. Disk capacity is fair, but an external SSD makes up for it. I'm very happy with this Backmarket purchase!

    Translated from French

    Item

    Mac mini (Janvier 2023) M2 3.49 GHz - SSD 512 Go - 24Go

    Condition

    Excellent

    Reviewed in France on 20 January 2024

  • N

    Nuria P.

    Purchased on the 24 April 2024

    Verified purchase

    The delivery was very fast, I ordered it on Wednesday, it's Friday at noon and I've already picked it up. The condition of the iPad is great, it looks like it just came out of the factory, not a single scratch or anything like that. Original charger. The only downside I can put is that it came with 77% battery and in less than half an hour it already has 65%. Otherwise everything is great, highly recommended.

    Translated from Spanish

    Item

    iPad Pro 12.9" (2021) 5.a generación 128 GB - WiFi - Gris Espacial

    Condition

    Excellent

    Reviewed in Spain on 26 April 2024

  • N

    Nathanaël J.

    Purchased on the 4 December 2023

    Verified purchase

    Brilliant! Super fast delivery. Phone like new, 100% battery. It was my first time buying a refurbished phone from backmarket, I will definitely be going through them again in the future.

    Translated from French

    Item

    iPhone 14 Pro 128 Go - Argent - Débloqué

    Condition

    Excellent

    Reviewed in France on 17 December 2023

  • R

    Rui F.

    Purchased on the 1 March 2024

    Verified purchase

    Very good, as always. The item (iPad Mini6) is in great condition, and the way the whole process went was always clear, transparent and quick. It was the second device I bought from BackMarket and I don't think it will be the last.

    Translated from Portuguese

    Item

    iPad mini 8.3" (2021) 6ª geração 64 Go - WiFi - Cinzento Sideral

    Condition

    Excellent

    Reviewed in Portugal on 23 March 2024

  • K

    Kalyce V.

    Purchased on the 20 November 2023

    Verified purchase

    The iPhone 13 I received is very good, but I sent my 11 so that you could buy it back from me but I've never received a transfer, let alone a reply or a return. I've sent an email but still no reply.

    Translated from French

    Item

    iPhone 13 Pro 256 Go - Bleu Alpin - Débloqué

    Condition

    Excellent

    Reviewed in France on 21 December 2023

  • M

    Marc B.

    Purchased on the 17 November 2023

    Verified purchase

    I'm completely satisfied except that the silver prick wasn't there to open the card slot. I would like to have a conversation with a customer because I have a question. However, I can't get in touch with you to set up a short conversation. please contact me. you have my details. since the purchase I have received adverts almost every day but I can't reply to them. I think this company should get more push. Keep it up

    Translated from German

    Item

    Galaxy S23 Ultra 512GB - Schwarz - Ohne Vertrag

    Condition

    Excellent

    Reviewed in Germany on 13 December 2023

  • J

    Judith C.

    Purchased on the 29 November 2023

    Verified purchase

    The truth is that I thought it would come with more scratches and more things but the truth is that it is perfect only has a scratch but it is barely visible to the naked eye. The battery lasts me almost two days, and screen and camera perfect. So I recommend it 100%.

    Translated from Spanish

    Item

    iPhone 14 Pro Max 128GB - Morado Oscuro - Libre

    Condition

    Excellent

    Reviewed in Spain on 10 December 2023