Customer reviews

30 verified reviews in the last 24 months.

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  • S

    Stella M.

    Purchased on the 10 March 2025

    Verified purchase

    The Thinkpad was sent quickly! So the refurbishing company is reactive. I dont complain, i was quite impatient. I really appreciate the keyboard sticker sheets, as I did not choose this Thinkpad because of the keyboard layout but because it was affordable for me. Really nice and good thinking to include these. The listing said the condition of the laptop was "good"... Im not sure what good means. There was some dirtiness in the corners, and a slight crack on the shell, but apart from that everything is fine. No dead pixel. No borked key. Overall very fine. Inside as well. Good as new. The components are as advertised, and i did not see anything strange or unsightly on the motherboard. Battery charged is at 97% of what it was designed for... Good. Cannot speak for windows, i had other plans. But it was there. After some weeks of usage: No. All good. No complaint at all. No bad surprise. I suppose only the smell of new plastic is missing, but thats a given with refurbished laptops ;) Very happy with this one! It is off to new adventures with me!

    Translated from German

    Item

    Lenovo ThinkPad L14 Gen 1 14" Ryzen 5 PRO 2.1 GHz - SSD 256 GB - 16GB

    Condition

    Fair

    Reviewed in Germany on 23 March 2025

  • D

    Doreen C.

    Purchased on the 11 July 2025

    Verified purchase

    I am really happy with the Backmarket services. I plan to continue shopping there in the future and recommend it to others. So far the laptop is working quite well, no problems encountered. If I need help, I will contact customer service. Thank you very much.

    Translated from German

    Item

    HP ZBook 15 G6 15" Core i7 2.6 GHz - SSD 512 GB - 32GB QWERTY - Schwedisch

    Condition

    Fair

    Reviewed in Germany on 30 July 2025

  • S

    Sarah S.

    Purchased on the 14 July 2025

    Verified purchase

    Thank you very much for this great device! I am really delighted with the quality I got for my money. The seller also gave me both German and English keyboard stickers. What a wonderful service!

    Translated from German

    Item

    Lenovo Thinkpad E14 GEN 2 14" Ryzen 5 2.7 GHz - SSD 256 GB - 8GB QWERTY - Schwedisch

    Condition

    Fair

    Reviewed in Germany on 28 July 2025

  • S

    Stefan K.

    Purchased on the 26 June 2025

    Verified purchase

    It was my first order at BackMarket and I was a bit unsure. But at least in my case there was no reason to complain. All expectations are fulfilled. Good product, like described. Fast delivery. I'm happy with it...

    Translated from German

    Item

    Dell Latitude 7420 14" Core i7 3 GHz - SSD 512 GB - 16GB QWERTY - Schwedisch

    Condition

    Fair

    Reviewed in Germany on 14 July 2025

  • M

    Matthias J.

    Purchased on the 22 May 2025

    Verified purchase

    The laptop was delivered very quickly and was very well packaged. Condition was as described, very good. The battery is also great. Windows was specified as the operating system, which could have been more precise. I was very surprised, Windows 11 Pro was already installed. Conclusion: Highly recommended. 9/10

    Translated from German

    Item

    Lenovo ThinkPad L14 Gen 1 Ultrabook 14" Ryzen 5 PRO 2.1 GHz - SSD 256 GB - 16GB QWERTY - Nordisch

    Condition

    Fair

    Reviewed in Germany on 11 June 2025

  • K

    Kurt P.

    Purchased on the 22 July 2025

    Verified purchase

    The parcels arrived on two days. A problem with the post office, which is not the sender's fault. Otherwise everything was great! Many thanks.

    Translated from German

    Item

    Bildschirm 23" LED Dell P2419H

    Condition

    Good

    Reviewed in Germany on 25 July 2025

  • H

    Horst F.

    Purchased on the 4 July 2025

    Verified purchase

    The DELL laptop arrived with a handwritten log, very secure packaging and an update to Windows 11. A good value device for office use. I am completely satisfied.

    Translated from German

    Item

    Dell Latitude 5300 13" Core i5 1.6 GHz - SSD 256 GB - 16GB QWERTY - Schwedisch

    Condition

    Fair

    Reviewed in Germany on 20 July 2025

  • A

    Andreas D.

    Purchased on the 25 April 2025

    Verified purchase

    The monitors were in mint condition. The packaging was exemplary! Unfortunately, the DPD courier didn't feel like delivering the two parcels to us. We therefore had to collect them from a DPD pick-up station. Dealer, goods and dispatch great! 👍 DPD delivery miserable 👎

    Translated from German

    Item

    Bildschirm 27" LED FHD Samsung S27H650FDU

    Condition

    Fair

    Reviewed in Germany on 2 May 2025

  • B

    Bente W.

    Purchased on the 25 May 2025

    Verified purchase

    Incredibly good value for money! Everything was as stated and dispatch was really fast.

    Translated from German

    Item

    Lenovo ThinkPad X13 Gen 1 13" Ryzen 7 PRO 1.7 GHz - SSD 512 GB - 32GB QWERTY - Nordisch

    Condition

    Fair

    Reviewed in Germany on 29 May 2025

  • D

    Damir R.

    Purchased on the 29 June 2025

    Verified purchase

    Everything as described. Thanks, maybe you could have offered the device with a new battery, but good for the price a very good offer! I will gladly log in again

    Translated from German

    Item

    HP ProBook 640 G5 14" Core i5 1.6 GHz - SSD 256 GB - 16GB QWERTY - Schwedisch

    Condition

    Fair

    Reviewed in Germany on 18 July 2025