Customer reviews

Very nice Mac, really good autonomy, very easy to use, very well packaged, nothing to say, and quickly dispatched, which is great. I was not sure about ordering a refurbished Mac but in the end it was a good experience.

A big thank you to Back Market, you have my full confidence! This is the 3rd time I've ordered a refurbished device and I've never been disappointed! I received my macbook air very quickly in perfect condition! not a scratch, not even a little dust! works perfectly well I'm delighted!

I'm more than happy, it's the first time I've bought a refurbished smartphone, and I don't know how true that can be, but I received a Samsung s21 ultra phone in its closed box, the phone is new! Never been used, it was me who opened the plastic box and removed the screen protectors! I'm delighted! Thank you so much!

I am satisfied with the product but a little less so with the "after-sales service". When I received the computer, it had to be switched to azerty because it was qwerty. That's not the only problem, as it's easy to change. The problem was that it didn't want to be updated. The IOS version it had was not the current version. I tried to contact your services but to no avail. I then contacted Apple Support for help. It's a shame though; even for reconditioning I was expecting a bit more. Faced with all this, a small commercial gesture on your part would have been much appreciated. It took me several hours to get to the bottom of this problem. To sum up, I'm moderately satisfied with my experience with BackMarket, but hey...

Macbook Air well received, on time, well packaged/protected; conforms to description, works perfectly, cosmetics RAS. What more could you ask for! It's a lot cheaper than new, it's great for what I need, it saves on waste, so it's better for our poor battered planet and it's good for my poor tormented brain ;)

Well, the truth is that I am very happy with the purchase, the phone arrived earlier than expected and in perfect condition, really a pleasant surprise because when you buy a refurbished phone for the first time you have some fear / distrust that it is really in such good condition and works perfectly. The battery reached 93% and everything is still working fine. I hope it stays that way. Thank you very much for everything and if this experience continues to be so positive I am sure I will buy from you again in the future.

Super happy! It's like new! Looks great and works perfectly. To be seen over time In any case I will certainly recommend it here No more new for me but reconditioned is perfect Plus I was delivered fairly quickly Thank you so much!

Phone taken for my lady. Order shipped and delivered in record time. The phone is perfect and like new, the refurbished (certified) market is really an alternative to the new market!

as usual, i'm very satisfied from start to finish. since i've known you, i've only bought reconditioned phones. thank you for your professionalism.