Customer reviews

Superb 2nd experience with Back Market. When I unpacked it, I was pleasantly surprised to find that it was as good as new, not a single scratch on the casing or screen with a 100% battery without having taken the new battery option. I recommend refurbished on this site.

Refurbished parcel, well packaged and protected. The phone, which was supposed to be in "good condition", looks as good as new to me, which is a pleasant surprise. There were no problems getting used to it, and I'm satisfied with the phone and the service so far.

I bought an iPhone 13 Pro Max 256 GB with "Excellent" feature. what can I say ... I was pleasantly surprised! the phone is like new, does not have a single scratch, like new! The battery is 100%! I am really satisfied! thank you thank you thank you, I recommend this site to everyone, super reliable and very fast shipping, arrived even 2 days earlier than expected! shipped Monday and arrived Wednesday morning. very happy!!😍🤩

I've been ordering from BackMarket for years, and I'm always satisfied because the customer service team is always ready to listen and react quickly to find a better solution.

I bought a Google pixel 5 and it arrived quickly with a brand new cable and charger. The condition of the device was excellent but the battery was at 78% and for me it was draining fast. In the end I decided to return it because I opted for a superior and brand new model. The return was easy and I got my money back straight away. I also had to say that I returned everything in perfect condition and there were things that I didn't even use.

I have ordered several phones from your site and have never had a problem with them. The only downside to this latest experience was the barcode stuck to the back which was very difficult to remove.

The Pixel 5 has reached its end of life! Google is no longer providing updates for this phone. To extend the life of this phone, you can install an alternative Android such as Lineage OS or /e/OS. The good news: it's possible. At least the one I received allows OEM unlocking to install an alternative system. It arrived super fast, in very good condition in my opinion (despite the fair condition indication), and in very plain packaging (: I am very happy.

For a used phone it was in very good condition. My conclusion is that I will never buy a new phone again. It makes much more sense to have a high-end phone from a few years ago. As an experience, a 10.

Since the lower part of the display is not fully 100% responsive, it should be appreciated that the device is fully functional at a fraction of the price compared to new. For my purpose it is enough and I am maximally satisfied. It should only be taken into account that when the device is cheaper compared to the offers of other renovators, there may be shortcomings.

The best price far and wide for this great used phone, which is technically and visually in top condition and meets my wishes and needs exactly, plus a 12-month warranty, and I already know from another transaction: the customer service will do everything to make sure I'm satisfied. Great!