Customer reviews

184 verified reviews in the last 24 months.

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  • C

    Céline M.

    Purchased on the 23 March 2024

    Verified purchase

    First time I ordered a refurbished, and absolutely not disappointed, excellent condition, good battery life, the only thing that worried me was the repeated updates at first I thought it did not work, but once all the update finished it works very well, I recommend without hesitation and I would now buy all my phones here.

    Translated from French

    Item

    Galaxy S20 Ultra 5G 128 Go - Gris - Débloqué

    Condition

    Excellent

    Reviewed in France on 7 April 2024

  • F

    Florian D.

    Purchased on the 26 February 2024

    Verified purchase

    One of the best mobile phones I've ever used. The phone works perfectly. Condition is as described. All in all a very good refurbished experience. Just one negative point. The phone is delivered loose, without box, without charger & without the tool to open access to the SIM. It is very well packaged with bubble wrap though.

    Translated from French

    Item

    Galaxy S21 Ultra 5G 256 Go - Argent - Débloqué

    Condition

    Excellent

    Reviewed in France on 29 March 2024

  • F

    Fabien P.

    Purchased on the 26 May 2025

    Verified purchase

    Delivered very quickly and in good condition, I'm fully satisfied with this Crosscall. Time will tell whether this brand is really robust, as I'm so clumsy that I quickly destroyed my previous smartphones from other brands.

    Translated from French

    Item

    Crosscall Core-X4 64 Go - Noir - Débloqué

    Condition

    Fair

    Reviewed in France on 8 June 2025

  • E

    Elodie O.

    Purchased on the 25 May 2025

    Verified purchase

    Computer in excellent condition. (The only small problem was that a small screw was missing from the underside of the pc; as my old pc broke due to a poor reassembly after a repair and the lack of several screws that I had not seen. A little afraid that it would do the same thing again. But I found the right screws). Computer bigger than I expected, the product reference with the research I'd done wasn't quite identifiable. I had to configure Windows with my own profile. And I haven't encountered any bugs so far.

    Translated from French

    Item

    Asus Pro P2530UJ 15" Core i7 2.7 GHz - SSD 256 Go - 8 Go AZERTY - Français

    Condition

    Good

    Reviewed in France on 14 July 2025

  • G

    Guillaume L.

    Purchased on the 16 June 2025

    Verified purchase

    PC received quickly, condition matching the description, even if it's not new (normal it's used :) ). On the other hand, at this price, the PC could be better cleaned before shipping (-1 star).

    Translated from French

    Item

    Dell Latitude 7340 13" Core i5 1.6 GHz - SSD 256 Go - 16 Go AZERTY - Français

    Condition

    Excellent

    Reviewed in France on 1 July 2025

  • D

    Dom B.

    Purchased on the 25 March 2025

    Verified purchase

    Very good condition, but it's slow. Uninstalled useless applications running in the background and slowing things down. Gained a little more speed, but still slow at start-up. More annoyingly, there were two films being downloaded illegally, given the mention on the site (dated 1 January 2025). I removed them but they should never have been there. So I've got very mixed feelings about this purchase, but I'm happy with it all the same, as it will be suitable for the use I had in mind.

    Translated from French

    Item

    HP 17-BY0033NF 17" Celeron 1.1 GHz - HDD 1 To - 4 Go AZERTY - Français

    Condition

    Good

    Reviewed in France on 14 April 2025

  • J

    Julia A.

    Purchased on the 20 March 2025

    Verified purchase

    I ordered a Nintendo Switch OLED in "perfect condition", but I was disappointed on several counts. The console arrived uncleaned, with a rather unpleasant smell of cigarettes. One of the controllers has a damaged joystick, and on the other, the attachment system doesn't work: it detaches from the console without you having to press the appropriate button. This kind of problem is really frustrating when you're paying €300 for a product that's supposed to be in excellent condition, especially when you know how much new controllers cost (over €60). It's all the more of a shame as I'd already bought a PS4 from another Back Market retailer two years ago, also in 'perfect condition', and there everything was impeccable: cleaned, clean, almost flawless. I'm well aware that we're talking about refurbished products here and that it's normal for there to be imperfections, but a console that's dirty, smells of cigarettes and has visible defects on the controllers is clearly not normal, even less so when you opt for the highest grade. The screen is impeccable, the charger works, so I'm not questioning everything. But at this price, this kind of negligence simply shouldn't happen. I'm not bl...

    Translated from French

    Item

    Switch OLED 64Go - Blanc

    Condition

    Excellent

    Reviewed in Belgium on 27 March 2025

  • B

    Bruno W.

    Purchased on the 12 April 2024

    Verified purchase

    Item delivered very quickly (in advance!) and perfectly complies with the description, both in terms of its condition, like new, and its functionality. Perfect for intensive teleworking. Its light weight makes it a pleasant companion even for long video sessions. (PS: this is not my first Jabra wireless ....)

    Translated from French

    Item

    Casque réducteur de bruit sans fil avec micro Jabra Evolve 65 MS - Noir

    Condition

    Excellent

    Reviewed in France on 22 April 2024

  • M

    Michaël G.

    Purchased on the 13 May 2024

    Verified purchase

    Hello, I'm a little disappointed with the specifications of the tablet, which only has 2 GB of RAM instead of the 3 GB that was advertised. Factory restore is compulsory, it's very slow to start up and there are still traces of the old user. Despite everything, the condition is really very good for the price.

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    Item

    Lenovo Tab 4 10 Plus 32GB - Noir - WiFi

    Condition

    Excellent

    Reviewed in France on 17 May 2024

  • C

    Cécile H.

    Purchased on the 8 November 2023

    Verified purchase

    Very good in terms of quality, I think it's the product itself. I chose Microsoft for a Windows computer... and sometimes from a system point of view: it disconnects, it reconnects, the commands no longer respond. Restarting solves the problem...

    Translated from French

    Item

    Casque réducteur de bruit sans fil avec micro Microsoft Modern 8JR-00005 - Noir

    Condition

    Excellent

    Reviewed in France on 26 November 2023