Customer reviews

Overall rating

77 verified reviews

Rating details

  • Overall performance

    3.7/5

  • Appearance

    3.7/5

  • Accessories

    3.4/5

  • Battery

    3.1/5

  • Lens & Camera

    3.7/5

  • Packaging

    3.7/5

  • Shipping

    3.9/5

Reviews

  • Magali A.

    Verified

    Reviewed 21/01/2025, France.

    The iphone arrived quickly and is in very good condition, with a few minor signs of use that are no longer visible once the protective cover has been installed. The phone came with a charging cable. I am very satisfied with my purchase. I have been a Back Market customer for a long time and I will be buying other items as soon as I need them.

    Translated from French


    Condition

    Fair

    Purchased

    04/01/2025

  • Nuno C.

    Verified

    Reviewed 27/05/2025, Portugal.

    It's good

    Translated from Portuguese


    Condition

    Excellent

    Purchased

    21/05/2025

  • Lionel D.

    Verified

    Reviewed 22/09/2025, France.

    The item is in very good condition and perfectly functional. However, I would have appreciated it if I hadn't discovered for myself that the battery had been replaced by a generic one, resulting in a permanent "Part unknown" message being displayed in the device settings. This information should be included in the product description so that the buyer can make an informed choice. If this had been the case, I would not have bought this product.

    Translated from French


    Condition

    Good

    Purchased

    10/09/2025

  • Pedro N.

    Verified

    Reviewed 10/11/2025, Portugal.

    It's the first time I've bought a refurbished mobile phone and I was a little afraid to tell the truth... Delivery took longer than advertised. Apart from that, I'm satisfied so far. Battery at 100%, new display or not it seems... A few marks on the side but the cover covers everything up. Cumps

    Translated from Portuguese


    Condition

    Good

    Purchased

    18/10/2025

  • Celia F.

    Verified

    Reviewed 17/08/2025, France.

    Order as expected .fast delivery .easy to order .will have to wait and see but very satisfied to date

    Translated from French


    Condition

    Good

    Purchased

    02/08/2025

  • Julia C.

    Verified

    Reviewed 20/07/2025, France.

    iPhone super 100% battery I had chosen in very good condition and the outline is quite impacted too bad

    Translated from French


    Condition

    Good

    Purchased

    04/07/2025

  • Robert K.

    Verified

    Reviewed 12/01/2025, Netherlands.

    The iphone SE looks good and is delivered as promised. Only the battery life, as is apparently common with refurbished phones, is quite short. For the rest, all is good.

    Translated from Dutch


    Condition

    Fair

    Purchased

    28/12/2024

  • Kassoule T.

    Verified

    Reviewed 10/05/2024, France.

    Very very super Ap very good music very good

    Translated from French


    Condition

    Excellent

    Purchased

    04/05/2024

  • Lhotellier N.

    Verified

    Reviewed 09/11/2024, France.

    the battery still dysfunctional the turn of the phone and well scratched the rear window and poorly glued 2nd purchase 2nd disappointment hoping that the next order will arrive in good condition I put 3 stars because they light is already that

    Translated from French


    Condition

    Good

    Purchased

    06/11/2024

  • Dounia H.

    Verified

    Reviewed 29/06/2025, France.

    great phone it's a shame that in the iphone settings it says "it's a refurbished screen so it's not apple" i get the notification as soon as i turn it on

    Translated from French


    Condition

    Good

    Purchased

    14/06/2025