Customer reviews

116 verified reviews in the last 24 months.

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  • C

    Clément M.

    Purchased on the 2 December 2021

    Verified purchase

    I bought my phone 2 years ago. 370 offered to my son I think it represents a nice sum. After barely 2 years, the phone no longer detects the SIM card! We went to Apple who told us that my phone should never have been on the circuit! It can't be repaired by Apple because it was opened by Backmarket. And Backmarket doesn't answer my emails!!!! Be careful with your purchases, reconditioning is all well and good but at this rate it's expensive!!!! I am not prepared to recommend Backmarket.

    Translated from French

    Item

    iPhone XR 64 Go - Noir - Débloqué

    Condition

    Excellent

    Reviewed in France on 9 November 2023

  • L

    Lisa F.

    Purchased on the 17 February 2022

    Verified purchase

    Hello, I've been able to use the AirPods without any technical problems since 2022, and I've been very satisfied with them and with the transaction with your site, but for several weeks now there has been a strong crackling noise when the earpiece is placed in the ear, and sometimes this also occurs in the case. You then have to replace the earpiece several times in order to be able to have a phone conversation. This is not impossible, but the crackling is becoming more and more frequent. I've noted that my product is no longer under warranty, but would you have a solution for me? Can the headphones be repaired? I've looked into buying a new pair of AirPod 2s (2022) but I think it's a shame to buy new ones if they can be taken back or repaired? Thank you in advance for your information! Best regards, FELDER Lisa

    Translated from French

    Item

    Apple AirPods Pro 1e génération (2019) - Boîtier de charge Wireless

    Condition

    Excellent

    Reviewed in France on 27 September 2024

  • S

    Saunders L.

    Purchased on the 6 August 2022

    Verified purchase

    het kwam goed ingepakt aan, maar het ging best snel wat dingen mis zoals het linker oortje kan niet connecteren voor dat ik het rechter oortje insteek.

    Translated from French

    Item

    Apple AirPods Pro 1e génération (2019) - Boîtier de charge Wireless

    Condition

    Excellent

    Reviewed in Belgium on 13 November 2023

  • D

    Dominic H.

    Purchased on the 10 June 2022

    Verified purchase

    Delivery and product absolutely satisfactory. Condition as specified and no signs of use on the mobile phone. The next mobile phone will definitely be ordered here again.

    Translated from German

    Item

    iPhone XS 256GB - Space Grau - Ohne Vertrag

    Condition

    Excellent

    Reviewed in Germany on 24 September 2024

  • A

    Alvaro G.

    Purchased on the 9 August 2022

    Verified purchase

    Within the warranty period they refuse to refund my money and only offer me a voucher to buy another item. But it turns out that the only thing they have are Airpods 2 with lightning charging and at a much higher price than if you buy them new. It is totally illogical, apart from not complying with European warranty regulations. I am going to denounce them to get back what I have paid. A nefarious service, the things better to buy them brand new with the solvent guarantee of a manufacturer, and not to trust in fairgrounds and the like.

    Translated from Spanish

    Item

    Apple AirPods 2.a generación (2019) - Estuche de carga Wireless

    Condition

    Excellent

    Reviewed in Spain on 14 March 2024

  • L

    Luce B.

    Purchased on the 2 June 2022

    Verified purchase

    The experience with Back Market itself went well, but the reconditioner is to be avoided. My laptop was returned to Sav at least 5 times and when I wanted to resell it there were a lot of faulty parts. In short, I'll never use this shop again.

    Translated from French

    Item

    iPhone X 256 Go - Argent - Débloqué

    Condition

    Excellent

    Reviewed in France on 14 October 2023

  • N

    Nele R.

    Purchased on the 6 May 2022

    Verified purchase

    Ich bin sehr zufrieden mit dem Produkt, habe es jetzt seit über einem Jahr und keinerlei Probleme, wirklich super Produkt.

    Item

    Apple AirPods 1. Generation (2017) - Lightning Ladecase

    Condition

    Excellent

    Reviewed in Germany on 7 August 2023

  • T

    Theo C.

    Purchased on the 1 November 2021

    Verified purchase

    Top

    Item

    Apple AirPods 1e génération (2017) - Boîtier de charge Lightning

    Condition

    Excellent

    Reviewed in France on 19 February 2024

  • C

    Celia C.

    Purchased on the 29 June 2022

    Verified purchase

    Nickel !

    Item

    Apple AirPods 1e génération (2017) - Boîtier de charge Lightning

    Condition

    Excellent

    Reviewed in France on 4 January 2024

  • M

    Matthieu L.

    Purchased on the 30 December 2021

    Verified purchase

    Phone in very good condition has lasted me 2 years without problems

    Translated from French

    Item

    iPhone 11 64 Go - Noir - Débloqué

    Condition

    Excellent

    Reviewed in France on 3 January 2024