Customer reviews

1,165 verified reviews in the last 24 months.

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  • W

    William N.

    Purchased on the 12 January 2024

    Verified purchase

    Parcel arrived 2 days early, very well packed and protected, I have the impression of having received a new MacBook Air, it works very well, no anomalies in the external appearance of the product, the maximum battery charge is 100% so it must have been changed during reconditioning, moreover I was also given a better charger (Apple) of 67watt, nothing to say everything is nickel! We'll have to see over time if everything works properly.

    Translated from French

    Item

    MacBook Air 13" (2020) - Apple M1 avec CPU 8 cœurs et GPU 8 cœurs - 8Go RAM - SSD 512Go - QWERTY - Anglais

    Condition

    Excellent

    Reviewed in France on 17 January 2024

  • G

    Giada B.

    Purchased on the 10 December 2024

    Verified purchase

    Everything perfect!!! Super cheap buy refurbished, arrived on time, really well maintained, cheap price compared to the original Apple price. I will absolutely consider it for future purchases or word of mouth Thank you Back Market

    Translated from Italian

    Item

    iPad 10.9" (2022) 10a generazione 64 GB - WiFi + 5G - Argento

    Condition

    Excellent

    Reviewed in Italy on 17 December 2024

  • M

    Moritz V.

    Purchased on the 10 March 2024

    Verified purchase

    Perfect condition at a good price! I already bought my IPhone on backmarket :) The bubbles on the display are from a protective film that I stuck on. The case and the display didn't have a single scratch!

    Translated from German

    Item

    Apple Watch Series 7 (2021) GPS 45 mm - Aluminium Blau - Sportarmband Blau

    Condition

    Excellent

    Reviewed in Germany on 27 March 2024

  • L

    Laura C.

    Purchased on the 19 November 2023

    Verified purchase

    I've already bought a refurbished device, but this is the first time I've bought from BackMarket and, I have to be honest, I was somewhat reluctant at first to get a PC of this size online. It's now ten days since I bought it and so far I haven't had any problems. This is also the first time I have bought a MacBook: I am pleasantly surprised by the comfort and unquestionable quality of this computer! I use it mainly for studying at university and away from home, listening to music and for leisure, I just can't do without it. The only thing I would point out is that this Mac's keyboard is English, so there are no accents, accents that then have to be added with the keyboard's 'auto-correction'. A problem that in my opinion is not relevant, but which perhaps someone might be interested in. Ps it also arrived early, with original Apple packaging

    Translated from Italian

    Item

    MacBook Pro 13" (2022) - Apple M2 con CPU 8-core e GPU 10-Core - 8GB RAM - SSD 256GB - QWERTY - Inglese

    Condition

    Excellent

    Reviewed in Italy on 3 December 2023

  • O

    Olivier B.

    Purchased on the 12 August 2023

    Verified purchase

    The Telephone works, no scratches, looks perfect on the outside and I received the original box. I ordered the iPhone I ordered the iPhone 13 pro in perfect condition the state of the battery is at 85% limit for perfect condition. But these days batteries recharge super fast. My Face ID did not work when I received it, waiting for a reply from the reconditioner. On the plus side, parcel delivered in 5 days.

    Translated from French

    Item

    iPhone 13 Pro 128 Go - Argent - Débloqué

    Condition

    Excellent

    Reviewed in France on 16 August 2023

  • J

    Junio A.

    Purchased on the 2 April 2024

    Verified purchase

    Well everything was great, the product arrived much earlier than expected which has surprised me a lot, in excellent condition the truth, it is my first purchase but many had already told me that it was excellent products, my order was a Galaxy S22+ 5G 256GB in excellent condition and so I have arrived without scratches or anything. And the customer service could not be better, I had some doubts because I had not put the full address and they have answered me quickly and solved it. I will definitely buy again many more times.

    Translated from Spanish

    Item

    Galaxy S22+ 5G 256GB - Negro - Libre

    Condition

    Excellent

    Reviewed in Spain on 14 April 2024

  • J

    Julia G.

    Purchased on the 19 December 2024

    Verified purchase

    I am very happy with my Samsung Galaxy S23 +. The sale at Backmarket went smoothly and quickly. Unfortunately, only the charging cable was included and not the charger. My old charger was not suitable for the new one, so I couldn't use it straight away.

    Translated from German

    Item

    Galaxy S23+ 512GB - Beige - Ohne Vertrag

    Condition

    Excellent

    Reviewed in Germany on 8 January 2025

  • S

    Sergio R.

    Purchased on the 22 April 2024

    Verified purchase

    I have almost 1 month with the mobile (iphone 13 pro) and until today everything is fine, I ordered the excellent quality and came practically new, only one or two almost invisible signs, for normal use of the mobile are invaluable these marks, excellent camera and screen the same, the battery I got to 87% and at first gave me a little down, but still lasts the whole day even playing some game q other, my recommendation is that if you are in doubt to buy it or not, do not hesitate to do so, but always the excellent quality. By the way, a great customer service by backmarket, on the other hand terrible treatment of DHL express, the shipment arrived very late and did not have the courage to deliver the order to me, if not that they gave it to a neighbour being me at my home and everything, and the tracking page tracking them is not updated correctly, recommend q change deliveryman porq was lousy and the box with dents haberseles clearly fallen, but backmarket are not responsible for them. For everything else perfect. Thank you.

    Translated from Spanish

    Item

    iPhone 13 Pro 256GB - Grafito - Libre

    Condition

    Excellent

    Reviewed in Spain on 16 May 2024

  • D

    David R.

    Purchased on the 22 April 2024

    Verified purchase

    I bought the iPhone 13 Pro in excellent quality and it came without a single wear mark. So far I've only noticed that one of the volume buttons doesn't click but nothing serious. I have been unlucky with the battery percentage, it came with 86% but it still holds up very well. I recommend it 100% if you want to buy a mobile and you can't decide to do it.

    Translated from Spanish

    Item

    iPhone 13 Pro 256GB - Grafito - Libre

    Condition

    Excellent

    Reviewed in Spain on 5 May 2024

  • B

    Bilal H.

    Purchased on the 1 February 2025

    Verified purchase

    The phone came in black when I had ordered it in white. But I don't mind, I took the basic white because it was cheaper. The phone is in perfect condition as stated. The phone is in perfect condition as stated.

    Translated from French

    Item

    Galaxy S21 FE 5G 128 Go - Blanc - Débloqué

    Condition

    Excellent

    Reviewed in France on 8 February 2025