Customer reviews

Works very well my grandson is very happy just that I entered an opening code for the phone and since we can not change the code in setting Face ID and code there is no tab change the code as on mine

I ordered this iPhone in decent condition and frankly? Pleasantly surprised. The battery capacity is 100%, no scratches on the screen, arrived in 3 days ... we'll see over time if the phone will have problems but in any case c a very good experience I recommend!

Hello, I sent this console back because it doesn't work. I have agreed with the seller via your intermediary to change it and to have GT5 as well. When will the console be sent back with the games? Best regards

I was expecting a few scratches on the outside but it's in better condition than expected on this one. The brightness is a bit buggy but nothing too disturbing. The battery seems to meet my expectations. I'm happy with it.

Hello, After only a few weeks of use, I dropped the iphone a few 10zaines centimetres. The screen then came off and I couldn't fix it. I went to see a technician who told me that the battery had swollen and the screen could no longer be attached to the phone. He also told me that a battery can't swell to that size in just a few weeks. I've made an estimate with him, but I wanted to come back to you to possibly find a solution, for a possible refund, return or repair, Thank you, I look forward to hearing from you. Sincerely Matthieu LAMY

Everything seemed to be in "very good condition", as expected. Except that the display seemed 'dull' compared with my previous iPhones. After checking, the True Tone function had disappeared. As a result, I spend my time changing the brightness, which doesn't adjust properly, with the display too bright at night (even at minimum), not bright enough in full sunlight (even at maximum), and the colours quite dull in all cases. Over time, I've also come to realise that the touch, particularly the haptics, are less precise than on my previous iPhone. In short, a screen that's clearly been replaced by a lower-end one, which means the loss of true tone, one of the key functions that makes me appreciate iPhones. I understand that you can replace a screen on a refurbished phone, but this should be clearly indicated at the time of purchase. I've left a message and there's still no answer after 3 days. I'm reluctant to return it, because I'm thinking that the same thing could happen again and again, and I don't want to spend weeks without a phone trying my luck with postal delays between each purchase/return...

Received ahead of schedule in a neatly packed box. So far, it has lived up to its promises. But there's a problem with the screen, which doesn't always pick up the touch. I tried touching it and shaking it, but it wouldn't do anything! Then it starts going crazy and opening things by itself, as if an external party was using it... The other day, it even unlocked itself in my pocket and made a call by itself. If it mistakes my face for the bottom of my pocket to unlock itself with IDface it sucks! 😒

Hello , The delivery went well, within the time announced, perfect. Start-up was very good, but after 2 days a few touch BUGs occurred, so I updated it, since then it seems to work. To see in time. This is the 10th product I've bought from BackMarcket. It's the first time I've had any doubts.

I've had big problems with the battery sometimes draining all at once. Then there were no more charge signals and the phone switched off every 2 minutes. It became very critical at one point I'm not very relaxed about it but for the moment it's working normally again... I'm very worried about keeping it without much charge and not being able to recharge it.

The charger tip is too wide, so you have to remove the phone's shell to charge it, but otherwise it's not a pro.