Customer reviews

160 verified reviews in the last 24 months.

Filter by stars

  • 100%
  • 0%
  • 0%
  • 0%
  • 0%

  • M

    Mélanie M.

    Purchased on the 15 February 2025

    Verified purchase

    Hello, I was apprehensive about buying a refurbished computer and frankly I was pleasantly surprised, the computer is perfect, I'm so happy. Thank you Back Market ☺️

    Translated from French

    Item

    MacBook Air 13" (2017) - Core i5 1.8 GHz 2000 SSD - 8 Go AZERTY - Français

    Condition

    Good

    Reviewed in France on 6 March 2025

  • D

    Daniel H.

    Purchased on the 7 July 2024

    Verified purchase

    This is my first Mac, pleasantly surprised it is in perfect condition, very well packaged. The only downside is that I have the impression that the battery discharges a little faster than normal and it heats up a little but otherwise nothing to say. Honestly, given the price, go for it! Very fast shipping, received in just 5 days. After that, we'll have to see how it holds up over time.

    Translated from French

    Item

    MacBook Pro Touch Bar 13" Retina (2018) - Core i5 2.3 GHz 256 SSD - 16 Go AZERTY - Français

    Condition

    Excellent

    Reviewed in France on 11 July 2024

  • T

    Thomas B.

    Purchased on the 1 January 2025

    Verified purchase

    Very good device it's a Mac no surprise just disappointed that the battery and charger have been changed by unofficial parts, the charger disconnects I will be forced to buy a new one. For the battery I'll see in time.

    Translated from French

    Item

    MacBook Pro Touch Bar 13" Retina (2019) - Core i7 2.8 GHz 512 SSD - 16 Go AZERTY - Français

    Condition

    Fair

    Reviewed in France on 3 February 2025

  • T

    Tevy M.

    Purchased on the 9 January 2025

    Verified purchase

    I received the MacBook in better physical condition than I expected. However, many of the keys had the problem of double typing, making it impossible to write scripts (which is what I was going to use them for). I was able to get round this by doing my own research and installing a third-party application (Unshaky), but such a problem shouldn't exist on a product sold, even a second-hand one. Some keys are hard to press and you have to press hard to make them work. What's more, the keyboard light is very dim, except for the letter T. Despite all this, the computer is generally as described. I'm still satisfied overall, although these problems are worth pointing out.

    Translated from French

    Item

    MacBook Pro 13" Retina (2017) - Core i5 2.3 GHz 1000 SSD - 8 Go AZERTY - Français

    Condition

    Fair

    Reviewed in France on 27 January 2025

  • M

    Marie-laure L.

    Purchased on the 9 January 2025

    Verified purchase

    Well received, well packaged. I regret a little the condition, I took in perfect condition and in the end there is a bump on the bottom and scratches in the corners. However, it works perfectly and battery has 85% a bit of a shame.

    Translated from French

    Item

    MacBook Air 13" (2020) - Apple M1 avec CPU 8 cœurs et GPU 7 cœurs - 8Go RAM - SSD 256Go - AZERTY - Français

    Condition

    Excellent

    Reviewed in France on 13 January 2025

  • N

    Noemie B.

    Purchased on the 7 January 2025

    Verified purchase

    Perfect, delivery in record time yet only selected standard delivery in 2 days it was expensive me, nothing to complain about the quality I recommend this seller! More than serious! Thank you

    Translated from French

    Item

    MacBook Pro Touch Bar 13" Retina (2018) - Core i7 2.7 GHz 256 SSD - 16 Go AZERTY - Français

    Condition

    Fair

    Reviewed in France on 10 January 2025

  • C

    Christian L.

    Purchased on the 17 December 2024

    Verified purchase

    Hello, nothing to say about the product which is as described and in perfect working order. It arrived well ahead of schedule 👍 On the other hand, I don't understand why you stick a "sticky" label on the top of the computer! Apart from this unpleasant detail, I am 100% satisfied with my purchase from Back Market.

    Translated from French

    Item

    MacBook Air 13" (2017) - Core i5 1.8 GHz 512 SSD - 8 Go AZERTY - Français

    Condition

    Good

    Reviewed in France on 24 December 2024

  • L

    Luigi G.

    Purchased on the 4 September 2023

    Verified purchase

    Computer purchased in correct condition, so indeed the computer has several scratches on the shell, but frankly it does not prevent the proper use of it. So no lies from Backmarket! The reconditioner is "REMAKE". I've had the computer for 1 month to work on Lightroom and other photographic software and it works very well! The battery isn't as good as new, which is normal, but it's enough to keep you busy for a long time! To sum up, I'm pretty happy with my purchase and I hope the computer will last a long time! I'll definitely be recommending the site!

    Translated from French

    Item

    MacBook Pro 15" Retina (2015) - Core i7 2.2 GHz 1000 SSD - 16 Go AZERTY - Français

    Condition

    Fair

    Reviewed in France on 5 October 2023

  • L

    Lucy K.

    Purchased on the 10 December 2023

    Verified purchase

    Impact stains on the Mac's various ports. Some of the keys don't work (you really have to insist) and one of them (right arrow) comes right off. Other than that, the Mac is in very good condition, but it's a real pain...

    Translated from French

    Item

    MacBook Pro Touch Bar 15" Retina (2017) - Core i7 2.8 GHz 256 SSD - 16 Go AZERTY - Français

    Condition

    Excellent

    Reviewed in France on 22 January 2024

  • V

    Vivian B.

    Purchased on the 9 May 2024

    Verified purchase

    First purchase on back market and at Remake, I was a little apprehensive having chosen a 2017 Macbook Pro in only fair condition. I'm extremely satisfied with the condition of the device on receipt. A small bump on one edge, a bit of dust and that's it. It's impeccable, the battery only has 230 cycles, which isn't much for a 7-year-old device. To quibble a little, there are only three minor drawbacks: -shipping took a bit long, purchased Thursday afternoon, shipped Monday evening -an unofficial Chinese charger (but suitable and functional) -a session already created on opening, so I preferred to launch a reinstallation of mac os straight away to have a completely blank system

    Translated from French

    Item

    MacBook Pro 13" Retina (2017) - Core i7 2.5 GHz 512 SSD - 16 Go AZERTY - Français

    Condition

    Fair

    Reviewed in France on 20 May 2024