Customer reviews

498 verified reviews in the last 24 months.

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  • L

    Laurent C.

    Purchased on the 5 December 2024

    Verified purchase

    I was looking for a good quality smartphone for less than 200 Euros, and Backmarket did it :) Ultra fast delivery, exactly where it was supposed to be, and the surprise was there : the smartphone is ... NEW, I had chosen a refurbished model, but once the package opened, to be honest: it is in new condition, I expected to see traces of use, but nothing at all. It's a great Auto-cadeau de noel :) :) Bravo Backmarket, first experience, 100% happy. To clarify: The battery life is really great: 72 hours without recharging in light use, however if you do instagram mode intravenous it decharges the battery relatively quickly but not in 1 hour should not be abused. The quality of the screen is brilliant and it's very large, using this smartphone is super pleasant with no latency time, internet browsing is fluid. The use on instagram is perfect and makes it easy to post quality content. I'd definitely recommend it.

    Translated from French

    Item

    Xiaomi Redmi 13C 256 Go - Noir - Débloqué

    Condition

    Good

    Reviewed in France on 23 December 2024

  • D

    Donovan G.

    Purchased on the 30 November 2023

    Verified purchase

    Order placed without too much difficulty thanks to the simplicity of the site, order registered and shipped very quickly. On receipt the parcel was perfectly packaged, box and smartphone intact. The only problem was that I received the wrong colour smartphone, but that wasn't a problem because my partner likes the new one a lot more! I really recommend the merchant (reconditioner) and also Backmarket for their platform!

    Translated from French

    Item

    Xiaomi Redmi Note 12 Pro 128 Go - Blanc - Débloqué

    Condition

    Excellent

    Reviewed in France on 21 December 2023

  • R

    Richard P.

    Purchased on the 8 December 2023

    Verified purchase

    Excellent service... serious, fast and professional. BM has nothing to envy the behemoths of online sales, because they care about the planet. Very happy to have taken the step of reconditioning. Well done!

    Translated from French

    Item

    Galaxy A54 256 Go - Gris - Débloqué

    Condition

    Good

    Reviewed in France on 14 December 2023

  • G

    Gregory L.

    Purchased on the 23 May 2025

    Verified purchase

    Great buy the phone is nickel not a scratch when I took it in good condition with a shell and screen protection offered that asked more ah if the phone does not bug and it is super responsive

    Translated from French

    Item

    Xiaomi Redmi Note 14 Pro 256 Go - Bleu - Débloqué

    Condition

    Good

    Reviewed in France on 11 June 2025

  • D

    Dadié L.

    Purchased on the 11 February 2025

    Verified purchase

    I have had my Xiaomi note 13 back for a week now and it works very well. It's great for a refurbished phone.

    Translated from French

    Item

    Xiaomi Redmi Note 13 128 Go - Noir - Débloqué

    Condition

    Excellent

    Reviewed in France on 23 February 2025

  • I

    Imène C.

    Purchased on the 31 October 2024

    Verified purchase

    impeccable well received magnificent 😍 it works well it looks like new I am very satisfied thank you very much

    Translated from French

    Item

    Xiaomi Redmi Note 13 256 Go - Bleu - Débloqué

    Condition

    Good

    Reviewed in France on 7 November 2024

  • B

    Béatrice T.

    Purchased on the 7 July 2025

    Verified purchase

    Very happy with my purchase. Arrived quickly and very well packed. Too bad there's no charger. Otherwise, impeccable. I'm slowly getting used to my new friend... This is my 3rd purchase from you and my 2nd mobile which I've kept for 7 years. I would definitely buy from you again. I would recommend blackmarket to anyone...Thanks to the whole team 👍

    Translated from French

    Item

    Galaxy A56 256 Go - Gris - Débloqué

    Condition

    Good

    Reviewed in France on 21 July 2025

  • C

    Christophe G.

    Purchased on the 27 April 2025

    Verified purchase

    On the other hand, I was very disappointed because the technical description indicated that it would be possible to add an SD card, which is not the case at all. I therefore have to make do with 256GB of internal memory. It's really annoying!

    Translated from French

    Item

    Galaxy A56 256 Go - Gris - Débloqué

    Condition

    Excellent

    Reviewed in France on 18 May 2025

  • C

    Christian H.

    Purchased on the 30 December 2024

    Verified purchase

    A tablet of visual and technical quality that doesn't make you think of a refurbished model. Nothing to say; long may it last! Best wishes.

    Translated from French

    Item

    Galaxy Tab A9 64GB - Argent - WiFi

    Condition

    Good

    Reviewed in France on 19 January 2025

  • S

    Stéphanie S.

    Purchased on the 11 January 2024

    Verified purchase

    hello backmarket and your reconditioner, I am currently using the a54 that I bought myself after my old phone malfunctioned. Thank you for sending me a new phone. It works very well and lasts all day. The delivery went very well. In conclusion, THANK YOU BACKMARKET.

    Translated from French

    Item

    Galaxy A54 128 Go - Mauve - Débloqué

    Condition

    Good

    Reviewed in France on 23 January 2024