Customer reviews

447 verified reviews in the last 24 months.

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  • S

    Sumitra A.

    Purchased on the 8 July 2025

    Verified purchase

    I ordered the IPhone 15 Pro Max 512GB Premium, I was reluctant to buy it refurbished...I expected the worst when it arrived and the reality is that it was not. The box was already open but the mobile was impeccable, new without using the colour Titanium Natural was a beauty, the battery 100% amazing camera, etc.. I was very surprised that it came with the official box and had the charging cable and the pin. And the most surprising thing is that it arrived in 3 days. I changed my IPhone 16 base for this one and the truth is that I don't regret it. I am very happy with the order, my first purchase from Back Market and it may not be my last.

    Translated from Spanish

    Item

    iPhone 15 Pro Max 512GB - Titanio Natural - Libre

    Condition

    Premium

    Reviewed in Spain on 21 July 2025

  • V

    Valentin J.

    Purchased on the 7 May 2025

    Verified purchase

    Like everyone else, I read the reviews on the forums before ordering. I had serious doubts about the quality of the reconditioning, and was afraid of receiving a phone with a non-original or worn-out battery, a non-original screen, scratches etc... I ended up being tempted by a good promotion on an iPhone 15 Pro in "Perfect condition". Two weeks after the purchase I am really very satisfied with my experience. The phone arrived perfectly. The follow-up was top notch. When I unpacked it, I was very apprehensive but everything was OK. It was a bit dirty around the power and sound buttons, but a wipe with a tissue and it was clean. The cosmetic condition is beyond reproach. The battery is at 91%, which is more than acceptable for a refurbished iPhone. The iPhone comes from the USA but that's not a problem, as frequencies in France are well covered. In short, I'm very satisfied with my experience so far. I wouldn't hesitate to recommend them in the future. Just so you know, don't forget to check out the refurbisher. The one I chose had a score of +4.7.

    Translated from French

    Item

    iPhone 15 Pro 256 Go - Titane Bleu - Débloqué

    Condition

    Excellent

    Reviewed in France on 18 May 2025

  • C

    Corentin L.

    Purchased on the 14 July 2025

    Verified purchase

    This is the first time I've ordered a refurbished phone, and frankly, I don't regret it at all. The phone arrived like new: no dents, no scratches, no problems and the battery is 100%! It looks like a phone straight out of the box.

    Translated from French

    Item

    iPhone 16e 128 Go - Noir - Débloqué

    Condition

    Premium

    Reviewed in France on 27 July 2025

  • M

    Mayalen B.

    Purchased on the 12 April 2025

    Verified purchase

    As usual for me on Backmarket, the product arrives very quickly, as advertised and works perfectly. The last iPhone I bought here worked for 6 years. I only had to change it because of the impossible updates that were blocking the applications. Thanks again for the top quality refurbished phone!

    Translated from French

    Item

    iPhone SE (2022) 64 Go - Minuit - Débloqué

    Condition

    Premium

    Reviewed in France on 29 April 2025

  • A

    André B.

    Purchased on the 14 July 2025

    Verified purchase

    Both the order and the process with Back Market went smoothly and quickly. The iPad Mini 7 I ordered was in excellent condition, as stated in the item description. I am very happy with the iPad and with the whole process!

    Translated from German

    Item

    iPad mini 8.3" (2024) 7. Generation 128 GB - WLAN + 5G - Space Grau

    Condition

    Excellent

    Reviewed in Germany on 28 July 2025

  • L

    Léa C.

    Purchased on the 24 July 2025

    Verified purchase

    Perfect! I didn't think I'd have the original box at all, but considering that I bought it premium, I'm not surprised! It's beautiful, I hope it lasts a long time. Going from an iPhone 11 to an iPhone 16 plus changes everything. I really recommend Back Market, I've never been disappointed with my purchases!

    Translated from French

    Item

    iPhone 16 Plus 128 Go - Outremer - Débloqué

    Condition

    Premium

    Reviewed in France on 25 July 2025

  • S

    Susanne R.

    Purchased on the 13 July 2025

    Verified purchase

    The iPad 11 I ordered was delivered yesterday after just two days. I am thrilled! It was superbly packaged and looks like new. I can only recommend back market. Now I'm taking my old iPad to the trade-in centre.

    Translated from German

    Item

    iPad 11" (2025) 11. Generation 128 GB - WLAN + 5G - Blau

    Condition

    Excellent

    Reviewed in Germany on 16 July 2025

  • E

    Edwin V.

    Purchased on the 28 June 2025

    Verified purchase

    Ordered a premium IPhone 16e. I received an almost brand new phone, which had been activated for the first time just two weeks before my purchase. Only 1 charge cycle. Came in original box with charging cable. In short, I am very satisfied with my purchase.

    Translated from Dutch

    Item

    iPhone 16e 128GB - Zwart - Simlockvrij

    Condition

    Premium

    Reviewed in Netherlands on 13 July 2025

  • O

    Orlane D.

    Purchased on the 29 June 2025

    Verified purchase

    Super happy with my iPhone 16! This is the third phone I've ordered from this site, and I've never been disappointed. I would recommend 100%. Super fast delivery, ordered on Sunday evening and received on Tuesday morning.

    Translated from French

    Item

    iPhone 16 128 Go - Rose - Débloqué

    Condition

    Premium

    Reviewed in France on 2 July 2025

  • C

    Christine L.

    Purchased on the 14 June 2025

    Verified purchase

    Second order on Back Market for my iPhone 16 plus delivered a day in advance, I am totally delighted it is like new frankly extremely happy I highly recommend Back Market! Don't hesitate!

    Translated from French

    Item

    iPhone 16 Plus 128 Go - Sarcelle - Débloqué

    Condition

    Premium

    Reviewed in France on 1 July 2025