Customer reviews

Like everyone else, I read the reviews on the forums before ordering. I had serious doubts about the quality of the reconditioning, and was afraid of receiving a phone with a non-original or worn-out battery, a non-original screen, scratches etc... I ended up being tempted by a good promotion on an iPhone 15 Pro in "Perfect condition". Two weeks after the purchase I am really very satisfied with my experience. The phone arrived perfectly. The follow-up was top notch. When I unpacked it, I was very apprehensive but everything was OK. It was a bit dirty around the power and sound buttons, but a wipe with a tissue and it was clean. The cosmetic condition is beyond reproach. The battery is at 91%, which is more than acceptable for a refurbished iPhone. The iPhone comes from the USA but that's not a problem, as frequencies in France are well covered. In short, I'm very satisfied with my experience so far. I wouldn't hesitate to recommend them in the future. Just so you know, don't forget to check out the refurbisher. The one I chose had a score of +4.7.

This is the first time I've ordered a refurbished phone, and frankly, I don't regret it at all. The phone arrived like new: no dents, no scratches, no problems and the battery is 100%! It looks like a phone straight out of the box.

As usual for me on Backmarket, the product arrives very quickly, as advertised and works perfectly. The last iPhone I bought here worked for 6 years. I only had to change it because of the impossible updates that were blocking the applications. Thanks again for the top quality refurbished phone!

Both the order and the process with Back Market went smoothly and quickly. The iPad Mini 7 I ordered was in excellent condition, as stated in the item description. I am very happy with the iPad and with the whole process!

Perfect! I didn't think I'd have the original box at all, but considering that I bought it premium, I'm not surprised! It's beautiful, I hope it lasts a long time. Going from an iPhone 11 to an iPhone 16 plus changes everything. I really recommend Back Market, I've never been disappointed with my purchases!

The iPad 11 I ordered was delivered yesterday after just two days. I am thrilled! It was superbly packaged and looks like new. I can only recommend back market. Now I'm taking my old iPad to the trade-in centre.

Ordered a premium IPhone 16e. I received an almost brand new phone, which had been activated for the first time just two weeks before my purchase. Only 1 charge cycle. Came in original box with charging cable. In short, I am very satisfied with my purchase.

Everything worked well with the IPhone 16 as nagelneu👍🏼der Shipping was below the belt: DHL express belongs to DHL - apparently they have their own department which is incompetent - worse than 'Hermes und Konsorten'. After all, I received my new iPhone a week after the 3rd delivery attempt🤗 after 3 calls to the unfriendly hotline - I only asked if the parcel could be deposited at a parcel branch: Answer not possible 🤬 Conclusion: Back Market 👍🏼 Shipping 👎🏼

Super happy with my iPhone 16! This is the third phone I've ordered from this site, and I've never been disappointed. I would recommend 100%. Super fast delivery, ordered on Sunday evening and received on Tuesday morning.