Customer reviews

5,428 verified reviews in the last 24 months.

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  • L

    Leon L.

    Purchased on the 19 March 2024

    Verified purchase

    Very happy as usual

    Item

    iPhone 14 128GB - Midnight - Unlocked

    Condition

    Good

    Reviewed in United Kingdom on 1 April 2024

  • A

    Aymeric D.

    Purchased on the 29 November 2024

    Verified purchase

    My first refurbished purchase. I am delighted and very satisfied with this MacBook Air M1 from 2020. For a PC in decent condition, it's really in very good condition. Only 1 or 2 keys are a bit depressed, but that doesn't hinder the use of the Mac in any way. Only 2 small negative points: - a little cleaning of the screen and shell would have been appreciated - the gold colour is actually more of a pink-gold, but never mind, I'll just buy a case ☺️

    Translated from French

    Item

    MacBook Air 13" (2020) - Apple M1 avec CPU 8 cœurs et GPU 7 cœurs - 8Go RAM - SSD 256Go - AZERTY - Français

    Condition

    Fair

    Reviewed in France on 4 December 2024

  • D

    Davide M.

    Purchased on the 1 December 2024

    Verified purchase

    After a careful evaluation on the web, I found this refurbished MacBook Air.Ordered on 1/12/24 (Sunday) and arrived on 4/12/24.So delivery and shipping tracking very good. The PC arrived in a very minimal cardboard box but still quite premium looking, in the package were also included NOT original but brand new charging cable and power supply. The Mac was in a plastic bag and protected by several box inserts, in short, generally good packaging. The machine itself, ordered on the Back Market as "Excellent" is practically perfect aesthetically, has only a few micro scratches near the USB-C connectors almost invisible.The screen is also in excellent condition in short, nothing to report ... except for the keyboard, which has a backlight that does not work perfectly and some keys do not correspond to the symbols that represent, or if pressed write on the screen characters other than those indicated.This I think indicates that when replacing the keyboard probably has not been tested properly. The battery is 93%, so it is in excellent condition. I have to say I am satisfied, Back Market and in this case the seller R-Project sent me a MacBook practically as good as new at an attractive pr...

    Translated from Italian

    Item

    MacBook Air 13" (2020) - Apple M1 con CPU 8-core e GPU 8-Core - 8GB RAM - SSD 512GB - QWERTY - Italiano

    Condition

    Good

    Reviewed in Italy on 6 December 2024

  • A

    Arturo R.

    Purchased on the 22 February 2025

    Verified purchase

    The product arrived on time and in good condition, it has some marks of use and a bump on one of the sides but nothing serious. In principle all the parts are original except for the charger which is identical but not Apple branded. The laptop works great, it's my first macbook and I'm quite happy with the purchase, although it's true that I'm still itching to pay 600€ for a reconditioned laptop with 500gb, 8gb of ram, no matter how Apple it is... The battery lasts quite long (the battery health is at 82%), I haven't calculated it exactly but I think that about 8-10 hours of use with music and video it holds them perfectly. I've also tried Resident Evil 2 on the Apple Arcade and it doesn't seem to perform badly.

    Translated from Spanish

    Item

    MacBook Air 13" (2020) - M1 de Apple con CPU de 8 núcleos y GPU de 8 núcleos - 8GB RAM - SSD 512GB - QWERTY - Español

    Condition

    Fair

    Reviewed in Spain on 2 March 2025

  • S

    Sergio G.

    Purchased on the 20 February 2025

    Verified purchase

    I bought it in excellent condition and it is in excellent condition. It looks brand new on the outside, no marks, and inside it's great. With 93% battery life, more than I expected. As far as I have been able to find out it was bought first hand just 7-8 months ago. It's brand new, but I got it 500-600€ cheaper thanks to the reconditioning. I've had it for a few days now and so far it's great. Highly recommended again.

    Translated from Spanish

    Item

    MacBook Air 13" (2020) - M1 de Apple con CPU de 8 núcleos y GPU de 7 núcleos - 8GB RAM - SSD 256GB - QWERTY - Español

    Condition

    Excellent

    Reviewed in Spain on 26 February 2025

  • N

    Nassy sephora D.

    Purchased on the 3 December 2024

    Verified purchase

    I was afraid to order and receive an average product but I was very happy when I saw the iPad arrived in its original box "Apple certified refurbished" everything is nickel nothing to say I am very happy with my purchase

    Translated from French

    Item

    iPad Air 10.9" (2020) 4e génération 256 Go - WiFi - Vert

    Condition

    Excellent

    Reviewed in France on 6 December 2024

  • I

    Inma P.

    Purchased on the 20 February 2024

    Verified purchase

    I bought an iPhone 13 in excellent condition and the truth is that the phone was apparently new, it looked like it had been used for the first time. The problem was when I turned it on and I got an important message on the screen, that is, it was a non-original part. I didn't think much of it because as a reconditioned phone it might come with spare parts. But after being used a couple of times on the same day, I noticed that the screen was not working properly, I pressed the keypad and the torch without touching the screen and there was interference. For this reason, I decided to return the mobile and in less than 72 hours they have proceeded to the full refund without any problem. Therefore, my experience has not been entirely good but not bad either, as the customer service has been exceptional.

    Translated from Spanish

    Item

    iPhone 13 256GB - Rojo - Libre

    Condition

    Excellent

    Reviewed in Spain on 23 February 2024

  • C

    Carlos L.

    Purchased on the 12 January 2024

    Verified purchase

    I had a hard time deciding whether to buy a refurbished phone but my friends/relatives had already bought from here and it worked out very well for them so I decided to buy one myself. I bought an IPhone 11 256GB in very good condition because it was on sale and it took me 1 day / 2 days to get to my house and it came with 100% battery and no unknown parts so I've had it for a week now and everything is perfect. I recommend buying from this site.

    Translated from Spanish

    Item

    iPhone 11 256GB - Rojo - Libre

    Condition

    Good

    Reviewed in Spain on 21 January 2024

  • R

    Ranga G.

    Purchased on the 11 November 2023

    Verified purchase

    I ordered an IPhone 11 in excellent condition with a new battery and Backmarket did not disappoint! The mobile phone arrived safely packaged. As promised, there were no scratches or blemishes on the display or the back. Technically, everything works perfectly. Initially, the battery life seemed short to me, but that was due to the active location. The only thing that could be improved is the cleanliness of the device, as there were still some stains and dirt on the mobile phone, which I removed first. But well - it's "used" after all. In my opinion, it's worth buying a refurbished mobile phone here.

    Translated from German

    Item

    iPhone 11 128GB - Rot - Ohne Vertrag

    Condition

    Excellent

    Reviewed in Germany on 20 November 2023

  • N

    Nicola P.

    Purchased on the 30 December 2024

    Verified purchase

    the MacBook I ordered arrived with very good quality, a very good battery and no signs of wear and tear, I sincerely recommend it because I would rather buy refurbished than new

    Translated from Italian

    Item

    MacBook Air 13" (2022) - Apple M2 con CPU 8-core e GPU 8-Core - 8GB RAM - SSD 256GB - QWERTY - Italiano

    Condition

    Good

    Reviewed in Italy on 19 January 2025