Customer reviews

I was rather wary of online refurbishing. But I was pleasantly surprised. Delivery was very quick (only a few days), and the product was exactly as advertised. I'd definitely recommend it.

I was sceptical about buying refurbished but my first experience was perfect! A great saving on the purchase of my Google Pixel 8 pro! It arrived very quickly and in the condition advertised. I'm very satisfied!

The IPhone 13 is great, if you didn't know any better you'd think it was new. Ordering and despatch all went smoothly and quickly. I am very satisfied and am happy to recommend Back Market to others.

Ordered iPhone 15 and received it 2 days later via post.co.uk. All went according to plan. Ordered with new battery. It works fine. I immediately added a matching case with screen plastic and that also went fine, with cleaning wipes delivered with it. Thoroughly satisfied so far.

Back Market review - iPhone 15 Pro Max (Premium condition) I ordered an iPhone 15 Pro Max in Premium condition and, as I couldn't find many detailed reviews before my purchase, I'll try to give a full feedback. Unfortunately it is impossible to attach photos. 👉 If you don't have time to read everything: I highly recommend Premium condition. 📦 Delivery Fast shipping: ordered on Monday, received on Tuesday. 📱 Phone quality (Premium status). All Premium status commitments have been met: ✅ Screen: No scratches. ✅ Shell: No cracks, or even micro-scratches. The phone looked as good as new, as if it had never been used. Battery: Over 90% capacity (in my case, 97% and 246 cycles). ✅ Components: Checked with 3uTools, the battery and screen are original. So their commitment to 100% original hardware seems genuine. ➕ A little personal note: My iPhone was manufactured in December 2023 and its first activation was in January 2024, so it was still under Apple's warranty when I received it (for 5 days). ⚠️ Small downsides 🔹 Cleanliness: A crumb stuck in the front speaker. A bit of dirt around the photo lenses. 👉 Nothing dramatic, everything was cleanable, but it affected my first impress...

Very good device, much improved compared to my old Z FOLD 3 where you get more of the V shape when closing, the phone is less high but wider, which makes the outer screen look more like a normal phone and in tablet mode, it is larger.

Product as described in perfect condition with new battery. Delivery was super fast (~2-3 days). I am really satisfied with my purchase! I highly recommend ordering from BackMarket!

At the same time, I wanted to go for refurbished products, given the environmental problems, and I was very reserved and suspicious about the quality of these products. A friend invited me to go to backMarket. I think, without prejudging the future, that it was a good choice: price, delivery time, compliance with the order.

I took the iPad in the use condition classified as "Good" but except for a few small scratches on the display, almost imperceptible, the product looks like new. Battery use status 90%: very good. I am very satisfied with this purchase.

I really liked the Galaxy S21 and it is practically perfect. As both my wife and my nephew wanted to change mobile phones, I ordered two Galaxy S21 plus (they want it bigger) and am now waiting for them to arrive. I'm sure they'll be fine