Customer reviews

891 verified reviews in the last 10 years.

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  • M

    Morgan R.

    Purchased on the 21 May 2025

    Verified purchase

    I was rather wary of online refurbishing. But I was pleasantly surprised. Delivery was very quick (only a few days), and the product was exactly as advertised. I'd definitely recommend it.

    Translated from French

    Item

    iPad 10.2" (2020) 8e génération 128 Go - WiFi - Gris Sidéral

    Condition

    Good

    Reviewed in France on 1 June 2025

  • F

    Fanny B.

    Purchased on the 25 February 2025

    Verified purchase

    I was sceptical about buying refurbished but my first experience was perfect! A great saving on the purchase of my Google Pixel 8 pro! It arrived very quickly and in the condition advertised. I'm very satisfied!

    Translated from French

    Item

    Google Pixel 8 Pro 256 Go - Noir - Débloqué

    Condition

    Good

    Reviewed in France on 12 March 2025

  • R

    Renate H.

    Purchased on the 8 February 2025

    Verified purchase

    The IPhone 13 is great, if you didn't know any better you'd think it was new. Ordering and despatch all went smoothly and quickly. I am very satisfied and am happy to recommend Back Market to others.

    Translated from German

    Item

    iPhone 13 128GB - Polarstern - Ohne Vertrag

    Condition

    Excellent

    Reviewed in Germany on 24 February 2025

  • H

    Hans M.

    Purchased on the 28 January 2025

    Verified purchase

    Ordered iPhone 15 and received it 2 days later via post.co.uk. All went according to plan. Ordered with new battery. It works fine. I immediately added a matching case with screen plastic and that also went fine, with cleaning wipes delivered with it. Thoroughly satisfied so far.

    Translated from Dutch

    Item

    iPhone 15 128GB - Zwart - Simlockvrij

    Condition

    Fair

    Reviewed in Netherlands on 9 February 2025

  • C

    Charles T.

    Purchased on the 17 January 2025

    Verified purchase

    Back Market review - iPhone 15 Pro Max (Premium condition) I ordered an iPhone 15 Pro Max in Premium condition and, as I couldn't find many detailed reviews before my purchase, I'll try to give a full feedback. Unfortunately it is impossible to attach photos. 👉 If you don't have time to read everything: I highly recommend Premium condition. 📦 Delivery Fast shipping: ordered on Monday, received on Tuesday. 📱 Phone quality (Premium status). All Premium status commitments have been met: ✅ Screen: No scratches. ✅ Shell: No cracks, or even micro-scratches. The phone looked as good as new, as if it had never been used. Battery: Over 90% capacity (in my case, 97% and 246 cycles). ✅ Components: Checked with 3uTools, the battery and screen are original. So their commitment to 100% original hardware seems genuine. ➕ A little personal note: My iPhone was manufactured in December 2023 and its first activation was in January 2024, so it was still under Apple's warranty when I received it (for 5 days). ⚠️ Small downsides 🔹 Cleanliness: A crumb stuck in the front speaker. A bit of dirt around the photo lenses. 👉 Nothing dramatic, everything was cleanable, but it affected my first impress...

    Translated from French

    Item

    iPhone 15 Pro Max 256 Go - Titane Naturel - Débloqué

    Condition

    Premium

    Reviewed in France on 5 February 2025

  • M

    Mohssine E.

    Purchased on the 15 August 2025

    Verified purchase

    Very good device, much improved compared to my old Z FOLD 3 where you get more of the V shape when closing, the phone is less high but wider, which makes the outer screen look more like a normal phone and in tablet mode, it is larger.

    Translated from French

    Item

    Galaxy Z Fold6 256 Go - Argent - Débloqué

    Condition

    Good

    Reviewed in France on 25 August 2025

  • E

    Esteban B.

    Purchased on the 7 July 2025

    Verified purchase

    Product as described in perfect condition with new battery. Delivery was super fast (~2-3 days). I am really satisfied with my purchase! I highly recommend ordering from BackMarket!

    Translated from French

    Item

    iPhone 15 Pro 128 Go - Titane Naturel - Débloqué

    Condition

    Good

    Reviewed in France on 11 July 2025

  • M

    Michel B.

    Purchased on the 14 March 2025

    Verified purchase

    At the same time, I wanted to go for refurbished products, given the environmental problems, and I was very reserved and suspicious about the quality of these products. A friend invited me to go to backMarket. I think, without prejudging the future, that it was a good choice: price, delivery time, compliance with the order.

    Translated from French

    Item

    iPhone 14 128 Go - Minuit - Débloqué

    Condition

    Good

    Reviewed in France on 3 April 2025

  • V

    Vincenzo S.

    Purchased on the 27 October 2024

    Verified purchase

    I took the iPad in the use condition classified as "Good" but except for a few small scratches on the display, almost imperceptible, the product looks like new. Battery use status 90%: very good. I am very satisfied with this purchase.

    Translated from Italian

    Item

    iPad 10.2" (2019) 7a generazione 128 GB - WiFi + 4G - Grigio Siderale

    Condition

    Fair

    Reviewed in Italy on 11 November 2024

  • E

    Eugenio V.

    Purchased on the 3 June 2025

    Verified purchase

    I really liked the Galaxy S21 and it is practically perfect. As both my wife and my nephew wanted to change mobile phones, I ordered two Galaxy S21 plus (they want it bigger) and am now waiting for them to arrive. I'm sure they'll be fine

    Translated from Italian

    Item

    Galaxy S21 5G 128GB - Grigio

    Condition

    Fair

    Reviewed in Italy on 15 June 2025