Customer reviews

5,384 verified reviews in the last 24 months.

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  • E

    Emma F.

    Purchased on the 1 February 2024

    Verified purchase

    Great phone in excellent condition like brand new. Delivery was much quicker than expected. I’ve had an excellent experience with this purchase.

    Item

    iPhone 14 512GB - Blue - Unlocked

    Condition

    Excellent

    Reviewed in United Kingdom on 21 February 2024

  • A

    Alina L.

    Purchased on the 5 April 2025

    Verified purchase

    I got an ipad air 4 256 GB, it arrived recently but so far I am super satisfied. I chose the excellent condition and I must say I was surprised, there are only a couple of micro scratches on the screen and sides but otherwise it's perfect and everything works perfectly. Dhl took care of the super punctual shipping. I will definitely buy again in the future!

    Translated from Italian

    Item

    iPad Air 10.9" (2020) 4a generazione 256 GB - WiFi - Argento

    Condition

    Excellent

    Reviewed in Italy on 17 April 2025

  • J

    Jana B.

    Purchased on the 3 March 2025

    Verified purchase

    The first time I bought a product via a refurbished platform was when I was looking for an iPad. I like to buy sustainably/second hand, but I would like a little more security when it comes to electronics. During my search, I came across Black Market because they offered me the best price. The iPad arrived in less than 24 hours in super sturdy packaging. After a check-up, I only discovered a small scratch on the screen; the rest looks like new! I am absolutely thrilled and will definitely buy refurbished again. Many thanks and a clear recommendation!

    Translated from German

    Item

    iPad 10.9" (2022) 10. Generation 64 GB - WLAN - Silber

    Condition

    Good

    Reviewed in Germany on 16 March 2025

  • M

    Marina C.

    Purchased on the 31 January 2025

    Verified purchase

    I am very happy with the purchase of the iphone 15 Pro, 128gb and battery replaced to be 100%. I was a bit sceptical about buying a refurbished product but it works perfectly. I have friends who bought previously and given the cost and the limited availability of this model of iphone on the market I decided to go to Back Market. I recommend it!

    Translated from Spanish

    Item

    iPhone 15 Pro 128GB - Titanio Negro - Libre

    Condition

    Premium

    Reviewed in Spain on 15 March 2025

  • M

    Marco V.

    Purchased on the 14 February 2025

    Verified purchase

    I threw my heart over the hurdle in buying a refurbished without physically seeing it first. I got an excellent iphone 13 and I have to say that I was really surprised at the state of the phone I received. to say that it was as good as out of the box is putting it mildly. really satisfied. i ran the appropriate checks (SNS matching checks, blacklists check etc) and everything was positive. I received the phone which is just over two years old. shipping and receipt times as quoted, decent packaging.

    Translated from Italian

    Item

    iPhone 13 128GB - Verde

    Condition

    Excellent

    Reviewed in Italy on 3 March 2025

  • S

    Sylvain C.

    Purchased on the 3 February 2025

    Verified purchase

    I ordered it on Monday morning and received it late on Tuesday morning. The delivery man even went up to the 4th floor to bring it to me. Top notch, 1st time I've bought refurbished, and everything looks perfect. The iPad works like a charm, and it comes with a European charger, and a UK charger! I think I'll be ordering a Mac soon!

    Translated from French

    Item

    iPad 10.9" (2022) 10e génération 256 Go - WiFi + 5G - Argent

    Condition

    Excellent

    Reviewed in France on 6 February 2025

  • C

    Claudio adolfo V.

    Purchased on the 9 December 2024

    Verified purchase

    This is not my first refurbished Apple purchase and I think I will continue on this path. The first one made with BM. I bought an iPad 10.9 graded excellent, to replace a previous iPad bought refurbished already 8/9 years ago that has always done its job without missing a beat but is now clearly obsolete. I have to say that what I received perfectly reflects the stated condition. The delivery went a little further than expected but I can consider it acceptable, and in any case the BM kept me constantly updated. The item appeared perfect at first sight and booting up was as if it were a new product. To date, after about a month of use, I have not experienced any problems. The battery seems to have good autonomy. So far, I am satisfied with the purchase. If I have to find one flaw, the charging plug is not one of the best. I am referring in particular to the one supplied with my purchase, which struggles to plug into the sockets in my house, I can't push it all the way in and it tends to disconnect from the mains. The Apple refurbished experience, in my case, is going well.

    Translated from Italian

    Item

    iPad 10.9" (2022) 10a generazione 64 GB - WiFi + 5G - Blu

    Condition

    Excellent

    Reviewed in Italy on 30 December 2024

  • M

    Mateusz K.

    Purchased on the 5 November 2024

    Verified purchase

    I bought the iPad Air 4 (2020) in excellent condition and that was it! I was extremely worried that the iPad would have any defects or that the battery life would not meet my expectations. However, I was very pleasantly surprised. I got what felt like a new device and couldn't find anything that would show that it had been refurbished. It didn't have a single scratch or anything, and the battery life is like a new one, so really excellent! I would order here again as the device also came in an original Apple Certified Refurbished box and that after just 2 days

    Translated from German

    Item

    iPad Air 10.9" (2020) 4. Generation 64 GB - WLAN - Sky Blau

    Condition

    Excellent

    Reviewed in Germany on 9 November 2024

  • F

    Flavia rachele B.

    Purchased on the 16 June 2025

    Verified purchase

    I have to say I was very sceptical about buying a refurbished phone on a site I did not know. Not having the chance to buy it new, I preferred to look elsewhere and found this spectacular gem. New phone, zero scratches and with only 3 charge cycles. I didn't receive a free cover or glass but that's ok too, I was moooooooolly satisfied, I will definitely rely on you guys in the future if I need anything!

    Translated from Italian

    Item

    iPhone 16 128GB - Outremer

    Condition

    Excellent

    Reviewed in Italy on 25 June 2025

  • E

    Emmanuel F.

    Purchased on the 27 November 2024

    Verified purchase

    iPhone 15 pro in excellent condition, not a scratch no marks. No one can say except me that it is a refurbished product 😀😀😀 En fouiner un peux avec le numéro de série j'ai constaté une belle blague 🙃 iphone15 pro acheté en 2007 🤔🤔🤔 alors que cette année la, il n'était même pas inventé 😂😂 Look for the mistake 🤔!!! I highly recommend the Prémium grade .

    Translated from French

    Item

    iPhone 15 Pro 128 Go - Titane Noir - Débloqué

    Condition

    Premium

    Reviewed in France on 30 November 2024