Customer reviews

I was a little sceptical about buying a refurbished iPhone at first - but Back Market completely won me over! My iPhone 15 with 256 GB arrived quickly, securely packaged and in a condition that I would describe as "like new". No scratches, no signs of use - even the battery had 100% capacity! The iPhone itself is of course a dream: super-fast, razor-sharp display, great camera and enough storage space so that I finally don't have to worry about it any more. And all at a really fair price - why buy new when refurbished can be so good? The entire purchasing process at Back Market was also great: clear, transparent and reliable. I was kept informed at every stage and never felt like I was in the dark. And best of all, there's even a guarantee! Conclusion: I am more than satisfied and will definitely buy from Back Market again. Sustainable, affordable and my iPhone looks like it just came out of the Apple Store. An absolute recommendation!

This was my first order from Back Market. I had also never bought a refurbished item before, so found it quite exciting. Shipping went completely neatly as planned. After opening the package, the watch and strap turned out to be in new condition. With that, I am super happy with my Apple Watch Ultra 2 in new condition, at significantly reduced price!

I purchased an Apple Watch ultra 2 from nuLAB. I was coming from some bad experience on other platform of refurbished, I must say that the product is in excellent condition, 100% battery status, minimal but neat packaging, delivered 1 day earlier than expected so at the moment very good overall experience.

This was my 2nd refurbished IPhone that I bought in this shop. The IPhone 15 Pro for my son and the IPhone 15 Pro Max for myself. Both ordered in excellent condition. Both devices were sent by express delivery and arrived within three days. In the meantime, every shipping step was communicated in an exemplary manner. Now to the IPhone Pro Max itself: Perfect, no damage. Not even fine scratches were visible. Battery is at 98%, the existing charging cycles are manageable. Technically everything is great, no hardware or software errors. In any case, lucky in all respects. As things stand, I can definitely recommend the shop. Keep up the good work....

It is the first time I buy a refurbished mobile and the truth is that so far I have no complaints. I bought the IPhone 15 256 gb and apparently I have released him as I had 0 charge cycles and the first use has been in July 2025. So far an excellent purchase

Good morning, I bought a refurbished, premium iPhone 15 as a gift for my son... I had read some negative reviews and I admit I was a bit worried... the phone arrived within 24 hours of my order without a single mark or scratch, practically new and the battery condition was even 100%. We were very pleased, gift appreciated and great buy!

Purchased an iphone 15 128gb premium grade. Arrived with 100% battery status and 0 charge cycles, practically brand new out of the box. Obviously without a scratch, not even minimal on both screen and body. Very pleased with the purchase for both backmarket and the nuLab company who reconditioned and shipped the phone which arrived in just 48 hours. Purchase that deserves a 5 star review.

This is the third Apple item I have bought and I am really satisfied. I have also had friends buy the phone and they are all satisfied.My aw U2 arrived on time in a package that looked like the original protected looks new really nice.Kudos indeed

I upgraded from iPhone X to iPhone 15 and am very happy with the iPhone and happy with the purchase! I bought the iPhone in green 128GB in premium condition and it was definitely worth it. The battery capacity is 100% and there were no charging cycles before. It arrived in perfect condition. The delivery people once again didn't ring our doorbell, which is why I had to collect my parcel from a branch, but so be it. But it was delivered very quickly. The main thing is that the iPhone has finally arrived and I can enjoy it to the full.