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8,509 verified reviews in the last 24 months.
Kevin D.
Purchased on the 7 April 2024
Verified purchaseHo ricevuto il telefono i uno stato buonissimo e con un tempo di spedizione a dir poco eccezionale. Adoro un sacco BackMarket e rifarò altri acquisti.
Condition
Good
Reviewed in United Kingdom on 22 April 2024
Sarah L.
Purchased on the 23 November 2023
Verified purchaseGreat as always, very efficient service and top quality product
Condition
Fair
Reviewed in United Kingdom on 10 December 2023
Rui G.
Purchased on the 9 December 2023
Verified purchase5******
Condition
Good
Reviewed in United Kingdom on 24 December 2023
Miriam M.
Purchased on the 12 August 2024
Verified purchaseDonde tengo que enviar el paquete en correos?
Condition
Fair
Reviewed in United Kingdom on 19 August 2024
Aaron L.
Purchased on the 18 June 2025
Verified purchaseI have ordered the same iPhone 13 twice in a row, but in different colours. There is an error with the hardware on both iPhones after I carried out a mobile phone diagnosis. This can't be true! I'm slowly starting to think about favouring a different refurbished retailer ...
Condition
Excellent
Reviewed in Germany on 20 June 2025
Morgane C.
Purchased on the 4 February 2025
Verified purchaseVery happy with my purchase. I took my IPhone 14 reconditioned in perfect condition new battery. I have nothing to complain about, it looks as good as new. I have no regrets for my first refurbished phone.
Condition
Excellent
Reviewed in France on 17 February 2025
Hartmut K.
Purchased on the 14 October 2024
Verified purchaseThe "refurbished" iPhone 14 arrived quickly, was exactly as described and works perfectly. The trade-in of my iPhone 11 also went fairly, smoothly and quickly. All in all very satisfied - far better than buying a new device!
Condition
Good
Reviewed in Germany on 25 October 2024
Bernd W.
Purchased on the 8 June 2025
Verified purchaseI am very happy with the refurbished iPhone 15 Plus. However, I initially had difficulties with the volume of the timer, alarm clock, etc. After playing the signal once, the sound became very quiet. All the necessary settings were activated. After many attempts and unsuccessful tips from Google, I finally came across a forum where it was recommended to deactivate the Attention-sensitive functions button under Accessibility - Face ID & Attention. After I did that, everything was ok. When shipping with GLS, I have to criticise the fact that the arrival days were not correct: the iPhone was originally supposed to arrive on Monday instead of Friday. Now it arrived on Friday, when I was not at home. The arrival of the case was postponed three times, so I waited in vain on two days. I also don't understand why transferring the money for the old device is so complicated and if you have done everything as requested, it still takes up to 6 working days for the money to reach your account. Above all, it's incomprehensible why you have to log out of your Apple account. Without these criticisms, everything would be perfect!
Condition
Good
Reviewed in Germany on 25 June 2025
Gerhard S.
Purchased on the 5 May 2025
Verified purchaseThis purchase went excellently, an advertising event for the purchase of a refurbished device. The best way for me - cheaper than a new device, and without the adventure of buying second-hand from a private seller.
Condition
Good
Reviewed in Germany on 27 May 2025
Andrea P.
Purchased on the 2 May 2025
Verified purchaseFirst time buying a refurbished product I was sceptical. Everything went well. I found a product in line with expectations, a quick, clear, secure purchase procedure. Including tracking of the order and delivery in line with the stated timeframe. What can I say... Super positive experience
Condition
Good
Reviewed in Italy on 18 May 2025