Customer reviews

1,873 verified reviews in the last 10 years.

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  • K

    Kabenge D.

    Purchased on the 17 October 2024

    Verified purchase

    The phone is very ok

    Item

    iPhone 13 Pro 128GB - Azzurro Sierra

    Condition

    Excellent

    Reviewed in United Kingdom on 29 October 2024

  • E

    Ethan S.

    Purchased on the 22 July 2025

    Verified purchase

    Refurbished iPhone 15 in Premium condition from refurbisher Mobile Tech: flawless! 100% new battery with no cycles, like new device. One small, barely visible scratch on the screen. Fast and careful shipping, with original cable and protection. The return of my old phone also went very well, simple and fairly quick. I highly recommend Back Market and Mobile Tech!

    Translated from French

    Item

    iPhone 15 128 Go - Noir - Débloqué

    Condition

    Premium

    Reviewed in France on 24 July 2025

  • N

    Ninon D.

    Purchased on the 13 June 2025

    Verified purchase

    Excellent!!! iPhone 14 pro ordered in premium condition the phone is like new with 99% battery and received with protective glass and cable + extra case a very good packaging I recommend!!! First experience in refurbished and I am absolutely not disappointed

    Translated from French

    Item

    iPhone 14 Pro 128 Go - Noir Sidéral - Débloqué

    Condition

    Premium

    Reviewed in France on 17 June 2025

  • E

    Estelle B.

    Purchased on the 26 July 2025

    Verified purchase

    i'm very happy with this purchase. i paid €630 instead of €1,250 and it works like new! it was delivered a day early so i was able to take my first photos with it on holiday! best website for refurbished cameras

    Translated from French

    Item

    iPhone 15 512 Go - Rose - Débloqué

    Condition

    Premium

    Reviewed in Belgium on 5 September 2025

  • M

    Marina S.

    Purchased on the 17 March 2025

    Verified purchase

    The item has only just arrived, so I cannot give a long-term opinion. I purchased an excellent grade iphone 15 with standard battery. The phone looks new, the battery status is 100%, given the other reviews I thought it would be lower, but I can say I am fully satisfied. By the way, to get from amsterdam to sardinia with dhl express the package took only 2 days. I recommend

    Translated from Italian

    Item

    iPhone 15 256GB - Blu

    Condition

    Excellent

    Reviewed in Italy on 20 March 2025

  • P

    Patricia J.

    Purchased on the 23 August 2025

    Verified purchase

    Phone received in very good condition, well packaged and with no scratches. It works perfectly well. I had ordered the same phone a few days earlier on another platform because it was a bit cheaper, in order to test it out with the competition, and I was disappointed because I had to send the phone back because it didn't work, and it was the US version. But when I placed my order on Backmarket, I wasn't at all disappointed with my purchase - quite the contrary. I've ordered phones from this site several times now and they are definitely the best!

    Translated from French

    Item

    Galaxy S22 Ultra 5G 128 Go - Vert - Débloqué

    Condition

    Premium

    Reviewed in France on 29 August 2025

  • S

    Sabrina A.

    Purchased on the 14 August 2025

    Verified purchase

    It arrived very quickly! The phone is perfect not a single sign of wear or scratch 0 and perfect , the battery is 100% so I would say it's great . Together with the phone they also gave me a cover and thank you very much! Very kind and very fast! Together with the box they also give the battery charger I highly recommend!

    Translated from Italian

    Item

    iPhone 14 Pro 128GB - Viola Scuro

    Condition

    Excellent

    Reviewed in Italy on 19 August 2025

  • J

    Johan D.

    Purchased on the 8 August 2025

    Verified purchase

    Order received very quickly, very very well packaged, with in addition a screen protector and a case, which was not indicated in the advertisement. The phone has 100% capacity and a few recharging cycles.

    Translated from French

    Item

    iPhone 16 Pro 256 Go - Titane Blanc - Débloqué

    Condition

    Premium

    Reviewed in France on 13 August 2025

  • D

    Daniela G.

    Purchased on the 8 September 2025

    Verified purchase

    Perfect purchase! Very fast shipping I bought the refurbished iPhone 14 and was really satisfied. The phone arrived earlier than expected, well packaged and in impeccable condition. The shipping was very fast. The device is sleek, fast and very easy to set up. The data transfer from my old iPhone was immediate and without any problems. I highly recommend the purchase for both the quality of the product and the efficiency of the Back Market service.

    Translated from Italian

    Item

    iPhone 14 128GB - Mezzanotte

    Condition

    Excellent

    Reviewed in Italy on 22 September 2025

  • H

    Helene S.

    Purchased on the 17 June 2025

    Verified purchase

    iPhone 13 Pro bought in perfect condition + new battery. Make sure you check the refurbisher; find out about them (opinion, date of registration on Back Market etc). I ordered it on the evening of 17 June and it arrived on 20 June (so I've had it for 1 month). The phone is fluid, the battery holds incredibly well, everything works perfectly (after it's sure that it changes from an iPhone 8) but no frankly I recommend. The phone meets all the conditions I wanted; it looks like a phone straight out of the factory, the battery is brand new (I even got a little card explaining to me that for the new battery to reach 100% capacity, I had to charge it several times, that I didn't have to worry about it and that I should enjoy my new iPhone! but in the end I didn't have to worry about it for long because it was already fully operational).

    Translated from French

    Item

    iPhone 13 Pro 128 Go - Bleu Alpin - Débloqué

    Condition

    Excellent

    Reviewed in France on 19 July 2025