Mazuma Mobile's customer reviews

7,977 verified reviews in the last 10 years.

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  • P

    Pawel R.

    Purchased on the 26 April 2025

    Verified purchase

    Perfect service When you are needing a new phone this is the app/website I recommend, please don’t faff about with used phones from Facebook marketplace etc that may come with a nasty suprise such as iCloud activation locks, marked as stolen/lost or blacklist for unpaid contract, this company knows what they are doing partnering with some of the biggest phone refurbishing companies to bring the best quality and value for money phones as possible, I bought a fair example iPhone 15 pro and I was pleased to find out that it came with an almost perfect battery with 94% battery health. And with only a few micro scratches on the screen it was a perfect phone for the price. I cannot wait to purchase more devices from backmarket

    Item

    iPhone 15 Pro 256GB - Black Titanium - Unlocked

    Condition

    Fair

    Reviewed in United Kingdom on 30 April 2025

  • M

    Maria K.

    Purchased on the 14 July 2025

    Verified purchase

    Okay being honest… is brand new , not just looking brand new but 100% battery health + there was no replacement I checked everything this phone is probably not even refurbished because serial number is doesn’t start with F or H! I’m impressed and I got good quality so it’s not even the best ! Recommend it

    Item

    iPhone 14 Pro 128GB - Silver - Unlocked

    Condition

    Good

    Reviewed in United Kingdom on 16 July 2025

  • O

    Olaitan L.

    Purchased on the 13 February 2025

    Verified purchase

    Sincerely speaking, I was in full doubt when I ordered my iPhone 13 Pro max to be as neat, clean and the camera to be as this sharp. When I got the phone, it's sparkling. Battery life span is top notch, no scratch on screen and body. infact, I have already informed some of my friend to order theirs immediately from Back Market. Back Market, pls keep this up. You are great.

    Item

    iPhone 13 Pro Max 128GB - Sierra Blue - Unlocked

    Condition

    Fair

    Reviewed in United Kingdom on 15 February 2025

  • C

    Catherine M.

    Purchased on the 11 June 2025

    Verified purchase

    Excellent value for money. Back Market was very easy to navigate. I ordered an iPhone 13 in Fair condition and was surprised at the excellent condition of the phone, including battery health at 87%. Delivery was timely and secure, the phone was easy to set up. I’m very happy that I chose to buy a refurbished phone. I will definitely use Back Market again and will recommend to friends.

    Item

    iPhone 13 128GB - Starlight - Unlocked

    Condition

    Fair

    Reviewed in United Kingdom on 22 June 2025

  • O

    Oleksandr G.

    Purchased on the 6 July 2025

    Verified purchase

    Galaxy s23 ultra from backmarket works perfectly. Condition is better than I could expect for this price. Thank you.

    Item

    Galaxy S23 Ultra 256GB - Black - Unlocked

    Condition

    Fair

    Reviewed in United Kingdom on 20 July 2025

  • S

    Sarah C.

    Purchased on the 16 April 2025

    Verified purchase

    I’m really pleased with my iPhone 13. It exceeds my expectations and is quite beautiful! This company is doing a great thing for the planet and for our pockets. I love the idea of not buying new especially when a reconditioned phone can be this good.

    Item

    iPhone 13 128GB - Starlight - Unlocked

    Condition

    Fair

    Reviewed in United Kingdom on 27 April 2025

  • S

    Sheikh junaid A.

    Purchased on the 11 January 2025

    Verified purchase

    I recently purchased a refurbished iPhone 15 Pro Max, and I must say, I’m impressed. The phone was delivered on time, which is always a great start. Although it was listed as being in “fair condition,” it exceeded my expectations. There was hardly a scratch, and the ones present were so minor they were almost unnoticeable. The battery health was at 92%, which is excellent for a refurbished device. It’s performing like new, and I’ve had no issues with functionality so far. Overall, it’s a great deal for the price. I would definitely recommend this to anyone looking for a high-quality refurbished phone at a reasonable price. Reliable service and great value!

    Item

    iPhone 15 Pro Max 512GB - Blue Titanium - Unlocked

    Condition

    Fair

    Reviewed in United Kingdom on 27 January 2025

  • M

    Maryam R.

    Purchased on the 10 July 2025

    Verified purchase

    Couldn’t be happier. Although I bought it in “good” condition, it’s almost perfect. Wouldn’t have even thought this phone was refurbished. Shipping was so speedy too! Battery life was at 88%, which is still really good.

    Item

    iPhone 15 Pro Max 1000GB - White Titanium - Unlocked

    Condition

    Good

    Reviewed in United Kingdom on 9 August 2025

  • L

    Lauren G.

    Purchased on the 2 July 2025

    Verified purchase

    My daughter is very happy with her new phone! Although this was rated as 'good', we really couldn't tell it is refurbished and not brand new. It arrived well packaged, and was easy to set up and start using. Better than I expected.

    Item

    iPhone 12 128GB - Green - Unlocked

    Condition

    Fair

    Reviewed in United Kingdom on 20 July 2025

  • W

    Wendy B.

    Purchased on the 28 December 2024

    Verified purchase

    The iPhone 13 is fab, still getting use to it. Would definitely recommend buying a refurbish one, When it arrived was so impressive, thought it was a brand new one, no marks or scratches on it. The service from the time ordered to receiving it was excellent. Definitely recommend backmarket.

    Item

    iPhone 13 128GB - Green - Unlocked

    Condition

    Fair

    Reviewed in United Kingdom on 12 January 2025