: customer reviews

Overall rating

18 verified reviews

Rating details

  • Overall performance

    4.8/5

  • Appearance

    4.7/5

  • Accessories

    4.5/5

  • Battery

    4.8/5

  • Lens & Camera

    5/5

  • Packaging

    4.5/5

  • Shipping

    4.6/5

Reviews

  • Carl I.

    Verified

    Reviewed 08/10/2025, United Kingdom.

    Absolutely love it, I can’t find anything wrong with it (I was kinda expecting something) but nope, it’s like new. Perfect screen no scratches, can’t find a single mark or blemish on the metal body… Runs really well, fully charged it the day I got it from about 50%, been using it on and off all day today and I still have 89% to go, been doing mostly surfing, additional set up and a lot of file transfers, several GBs. Lovely clear and bright screen. Reason for buying, I have some old iPad Air 2’s and they are getting to the point where they are not as compatible with what I use them for, playing games of D&D. And just thought to myself I’ve seen a lot of adverts for Back Market and figured I don’t need brand new and do the whole hand me down thing. So figured I’ll give it a go, save some money while times are tight, and I’m blown away by what I got. Would totally recommend…

    Condition

    Excellent

    Purchased

    06/10/2025

  • Saeeda F.

    Verified

    Reviewed 29/09/2025, United Kingdom.

    It works so well. I keep forgetting this tablet is refurbished as it feel brand new. Once again this was a very successful buy. Thank you.

    Condition

    Excellent

    Purchased

    18/09/2025

  • Joe W.

    Verified

    Reviewed 13/10/2025, United Kingdom.

    Bought this Galaxy Tab S7 in “excellent condition,” but it arrived looking terrible. Scratched, dirty, and clearly not refurbished at all and not even meeting the fair condition standards in my opinion. It wasn’t even reset and came without tracking info until it was already delivered. Customer service offered a £20 refund or a return, but that doesn’t fix the fact that I paid for a premium condition device and got something that looks like it’s been heavily used for 4 years, then drop kicked across the UK. This is the third time I’ve ordered from Back Market, and every single device I’ve received, whether listed as good or excellent, has been in terrible condition. At this point, I’m done trying and would recommend just to spend the extra money to buy it new.

    Condition

    Excellent

    Purchased

    26/09/2025

  • Mohamed A.

    Verified

    Reviewed 27/10/2025, United Kingdom.

    To be honest I wish I had been more frugal with my previous purchases of gadgets that were virtually identical to the ones I already had.

    Condition

    Excellent

    Purchased

    12/10/2025

  • Rebecca A.

    Verified

    Reviewed 17/10/2025, United Kingdom.

    Pleasantly surprised with this purchase. Affordable and quick delivery. Was here within 2 days of purchase. It's fast and works like new. Very happy :)

    Condition

    Excellent

    Purchased

    16/10/2025

  • Erika R.

    Verified

    Reviewed 27/10/2025, United Kingdom.

    Very fast delivery thank you!,

    Condition

    Excellent

    Purchased

    13/10/2025

  • Jeton A.

    Verified

    Reviewed 17/10/2025, United Kingdom.

    Very good item 👍👌

    Condition

    Good

    Purchased

    15/10/2025

  • Nathan S.

    Verified

    Reviewed 16/10/2025, United Kingdom.

    it was a great price for it being in excellent condition. I would recommend people using backmarket

    Condition

    Excellent

    Purchased

    28/09/2025

  • Yomi L.

    Verified

    Reviewed 26/10/2025, United Kingdom.

    The phone was delivered on time and looks better than what I expected. Happy about the purchase.

    Condition

    Good

    Purchased

    16/10/2025

  • Andrew D.

    Verified

    Reviewed 26/10/2025, United Kingdom.

    good product and good condition

    Condition

    Excellent

    Purchased

    14/10/2025