Customer reviews

860 verified reviews in the last 24 months.

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  • M

    Marwan A.

    Purchased on the 22 December 2024

    Verified purchase

    Very good service, I will certainly recommend Back Market to my friends and family. Transport was quick and secure, and the laptop was well maintained in its packaging. However, I must point out that there were still specks of dust (or food?) on the keyboard and screen when I unpacked it. I've kept photos of this. Nothing serious, but I'd suggest that the seller take more care with future customers, at least out of respect for them. Apart from that, the laptop works very well, and the reconditioning was a success.

    Translated from French

    Item

    Dell Latitude 5580 15" Core i5 2.4 GHz - SSD 1000 Go - 32 Go AZERTY - Français

    Condition

    Excellent

    Reviewed in Belgium on 6 January 2025

  • E

    Elise T.

    Purchased on the 20 October 2024

    Verified purchase

    Hello, I am delighted with my reconditioned HP Elitebook. Shipping was impeccable with UPS, and fast too, good order tracking. This is the first time I've ordered from Back Market, and frankly it's perfect! The computer is what I expected, and it's in superb condition! Just a few small problems with the keyboard, the "ctrl" key on the left doesn't work, and I haven't managed to update it or find the problem. But I have the same key on the right, which works. A few little bugs elsewhere on the keyboard, but that's it, refurbishing isn't quite turnkey, it requires a bit of handling and updates, and other checking installations! In short, it's OK now. Also, I absolutely wanted to buy from a French-speaking vendor for easy follow-up in case of a problem, which is silly, but I'm thinking that maybe I should think about it! So I recommend this seller, in terms of quality and delivery! Honestly, everything is great! Elise.

    Translated from French

    Item

    HP EliteBook 850 G3 15" Core i5 2.4 GHz - SSD 512 Go - 16 Go AZERTY - Français

    Condition

    Excellent

    Reviewed in Belgium on 17 November 2024

  • P

    Pascal C.

    Purchased on the 29 April 2024

    Verified purchase

    I'm very pleased with the service and the quality of the product, and I'm very pleased with the service. The product itself, although "reconditioned" is of very good quality! no problem!

    Translated from French

    Item

    Dell Latitude 7490 14" Core i5 1.6 GHz - SSD 1 To - 32 Go AZERTY - Français

    Condition

    Fair

    Reviewed in France on 13 May 2024

  • S

    Sonia V.

    Purchased on the 8 February 2024

    Verified purchase

    Received without a hitch, just like my previous orders. I don't use it much as it's only for personal use at home. I chose the Dell brand because it's unsurprising and it's the one we've always had at the office. The 'very good condition' tag leaves me wondering, though, as there's a huge scratch on the top cover of the PC. My biggest fear was the state of the battery, knowing the problem of reconditioning, but to my great surprise it held up well for hours after charging. Nothing to complain about, it's a good buy and I'm happy with it.

    Translated from French

    Item

    Dell Latitude 7480 14" Core i5 2.4 GHz - SSD 512 Go - 16 Go AZERTY - Français

    Condition

    Excellent

    Reviewed in France on 20 March 2024

  • G

    Gaetan V.

    Purchased on the 4 March 2024

    Verified purchase

    I waited before posting a review so that I could have an objective opinion. The delivery was ultra fast, great. The PC has a few scratches visible at more than 20 cm, which does not correspond to a PC in "very good condition". However, the battery life is pretty good for a refurbished PC. The PC runs well and the cleaning had been done (not as I read in some comments). In summary, for my use, I am delighted with this PC! Thanks a lot!

    Translated from French

    Item

    Dell Latitude E7480 14" Core i5 2.4 GHz - SSD 512 Go - 16 Go AZERTY - Français

    Condition

    Excellent

    Reviewed in Belgium on 21 March 2024

  • M

    Myron B.

    Purchased on the 16 February 2024

    Verified purchase

    Hello, Honestly, I'm very happy, I was a bit wary of buying reconditioned and finally I don't regret it. For what I have to do with it, it's perfect. Thank you very much. Bourlet Myron

    Translated from French

    Item

    Dell Latitude 7490 14" Core i5 1.6 GHz - SSD 1000 Go - 32 Go AZERTY - Français

    Condition

    Excellent

    Reviewed in Belgium on 4 March 2024

  • N

    Nadège N.

    Purchased on the 30 January 2024

    Verified purchase

    On the face of it, the PC works well - I had a lot of trouble with the keys, which didn't work very well at first - I had to press them to get them to work properly. The only major fault that remains is that if the keyboard is in illuminated mode, you can't see what's written on the keys because it's a qwerty keyboard that's been reconditioned in azerty and the old letters show through.

    Translated from French

    Item

    HP elitebook_840_g5 14" Core i5 2.6 GHz - SSD 512 Go RAM 16 Go AZERTY - Français

    Condition

    Excellent

    Reviewed in France on 15 February 2024

  • A

    Attoumane N.

    Purchased on the 14 December 2023

    Verified purchase

    Happy with my order, delivered quickly, I've just bought a refurbished computer and frankly it's top notch 👍👍 Well packaged It's not brand new, but it's in good condition. I'm really pleased with it, it meets my expectations.

    Translated from French

    Item

    HP EliteBook 840 G3 14" Core i5 2.4 GHz - SSD 512 Go - 16 Go AZERTY - Français

    Condition

    Good

    Reviewed in France on 5 January 2024

  • E

    Esteban L.

    Purchased on the 21 December 2023

    Verified purchase

    This is my first purchase of a refurbished computer and the condition of my laptop is impeccable, in line with its specifications. Delivery was quicker than expected and very well packaged, but the parcel was dropped off at a different location than the one I had indicated (1.2 km from the delivery address). Apart from that, everything went well. Thank you for your attention.

    Translated from French

    Item

    Dell Latitude 7280 12" Core i5 2.6 GHz - SSD 512 Go - 16 Go AZERTY - Français

    Condition

    Good

    Reviewed in France on 5 January 2024

  • G

    Gabrielle S.

    Purchased on the 15 December 2024

    Verified purchase

    Everything is perfect, I'm very satisfied The only downside is that I thought the keyboard was backlit, but it's not.

    Translated from French

    Item

    Lenovo ThinkPad T480S 14" Core i5 1.7 GHz - SSD 512 Go - 16 Go AZERTY - Français

    Condition

    Good

    Reviewed in France on 29 December 2024