Customer reviews

4,336 verified reviews in the last 24 months.

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  • E

    Eric L.

    Purchased on the 24 February 2025

    Verified purchase

    Developer, for me, a laptop is obviously not a toy. The one I received is in excellent condition; a serious refurbishment. Of course, I kicked out Windows 11 to duplicate the Windows 10 on my development station (all synchronised via SyncThing), and that went without a hitch, saving me weeks of reinstallation (around 500 apps installed). It's worth noting that I ordered a Dell Latitude 5580 running at 2.4 GHz and received a Dell Latitude 5590 running at 1.7 GHz; all in all, I'm happy with it, so I'm giving it the top mark all the same!

    Translated from French

    Item

    Dell Latitude 5580 15" Core i5 2.4 GHz - SSD 1 To RAM 32 Go AZERTY - Français

    Condition

    Good

    Reviewed in France on 10 March 2025

  • M

    Minh-dung D.

    Purchased on the 19 May 2025

    Verified purchase

    PC ordered and paid for on the morning of 19 May and received, hand-delivered on 22 May. Hard to beat that in terms of free delivery. Otherwise, the Core i5-8365U with its 16 GB of RAM and Windows 11 pro works as expected. For surfing the web and coding, it's more than enough. What's more, 5.5 hours of streaming autonomy isn't bad at all. I'm very pleased with this purchase, which is in very good condition.

    Translated from French

    Item

    Lenovo ThinkPad L390 13" Core i5 1.6 GHz - SSD 256 Go - 16 Go AZERTY - Français

    Condition

    Good

    Reviewed in France on 3 June 2025

  • A

    Alexandre F.

    Purchased on the 15 April 2025

    Verified purchase

    The computer is in impeccable condition, with 32gb of ram and a terabyte hard drive. Everything works as soon as you switch it on, with the Windows configuration to be carried out. The battery remains to be checked I think 4 hours of autonomy, which is "fair" given that this generation dates from several years ago. Bravo black market for me nothing to complain about

    Translated from French

    Item

    Lenovo ThinkPad T470 14" Core i5 2.6 GHz - SSD 1 To RAM 32 Go AZERTY - Français

    Condition

    Excellent

    Reviewed in France on 19 April 2025

  • D

    Daniel A.

    Purchased on the 5 July 2025

    Verified purchase

    Overall, I'm satisfied with this refurbished purchase: the PC offers good performance and fully meets my expectations. I do have one small reservation, however: there's a visible dent in the USB ports, which contrasts slightly with the words 'perfect condition'. The covering applied to the front seems to have been applied to hide possible marks - nothing dramatic, but perhaps it deserves a more transparent mention. All in all, a good experience. Whether it lives up to its promise over time remains to be seen.

    Translated from French

    Item

    Hp EliteBook 840 G8 14" Core i7 3 GHz - SSD 1 To - 32 Go AZERTY - Français

    Condition

    Excellent

    Reviewed in France on 9 July 2025

  • G

    Golzar E.

    Purchased on the 10 April 2025

    Verified purchase

    I'm pleasantly surprised! It really is just like a brand new computer. My old computer was very old and as a student I didn't have the budget to buy a quality computer. I didn't think that a refurbished computer would be a good choice. I am very satisfied, thank you :)

    Translated from French

    Item

    Lenovo ThinkPad T480S 14" Core i5 1.7 GHz - SSD 1 To - 16 Go AZERTY - Français

    Condition

    Excellent

    Reviewed in France on 27 April 2025

  • J

    Joris G.

    Purchased on the 2 April 2025

    Verified purchase

    When I unpacked the computer, I thought it was a mistake. Was it new? No, but it was as clean as a whistle. I have absolutely no regrets about my choice. Refurbishing it was a first for me, and I'll do it again.

    Translated from French

    Item

    Microsoft Surface 5 13" Core i5 3.3 GHz - SSD 256 Go - 8 Go AZERTY - Français

    Condition

    Excellent

    Reviewed in France on 14 April 2025

  • N

    Nadine B.

    Purchased on the 10 February 2025

    Verified purchase

    Perfect! I knew this little laptop and for good reason, after a few years of good and loyal service, it gave up the ghost. I recommended the same refurbished one, and it's as good as new. I'm very satisfied, it was an emergency, I received it quickly, well before the estimated delivery time, superbly packaged. Thanks to my back-ups, I was able to put everything back in place. I love the fact that it's so small, but with performance that has always surprised and delighted me. I've been a fan of refurbished products for several years now, and no longer replace them with new ones. It's better for my wallet, but what matters most to me is the planet by reducing the impact of our consumption. Very happy with my little Dell :)!

    Translated from French

    Item

    Dell Inspiron 5415 14" Ryzen 5 2.1 GHz - SSD 512 Go - 8 Go AZERTY - Français

    Condition

    Fair

    Reviewed in France on 26 February 2025

  • L

    Lise H.

    Purchased on the 6 February 2025

    Verified purchase

    Excellent! 2nd purchase from Back Market, always happy. 100% recommendation. Computer delivered 3 days early, perfectly packaged and hand delivered by chronopost. Ordered in "perfect condition", and really not disappointed... it feels like a brand new product! No problems whatsoever, I installed Windows myself, the battery lasts all day, basic keyboard warned, not a single mark on the casing... PERFECT! Thank you BackMarket and Kiatoo.

    Translated from French

    Item

    Hp EliteBook 840 G7 14" Core i5 1.7 GHz - SSD 1 To - 32 Go AZERTY - Français

    Condition

    Excellent

    Reviewed in France on 13 February 2025

  • K

    Kossi wilfried M.

    Purchased on the 27 December 2023

    Verified purchase

    Hello, Purchase made on 26 December, delivered on 30 December. Delivered in very good condition (nothing broken). The machine (the PC) is as described (corei5, ssd, processor and other), it is pretty. No scratches or any other damage to the appearance. In terms of performance, after nearly a month of use, the battery lasts 3 to 4 hours (and more, 4H30, 4H45) depending on usage. The machine is fast and everything works, including the wifi, microphone and speaker. As there's no such thing as a perfect work, I'll mention two downsides: the brightness of the camera (I don't know how to adjust it). And the PC fan, which makes a slight noise when it's running, but after a week it stopped. Now the noise is hardly audible and is rare. I highly recommend buying the reconditioned Dell Latitude 5490, which is in very good condition. Thank you very much.

    Translated from French

    Item

    Dell Latitude 5490 14" Core i5 1.7 GHz - SSD 512 Go - 16 Go AZERTY - Français

    Condition

    Good

    Reviewed in France on 26 January 2024

  • T

    Thomas D.

    Purchased on the 8 January 2025

    Verified purchase

    I wanted to thank the refurbisher for upgrading my order. Instead of a 13 inch I7 2 core, I got a 15 inch I7 4 core. It was supposed to be my business travel computer but I think I'll use it for lots of other things. For the moment it's working perfectly. A few dents on the shell but I bought it "in good condition" so more than normal. Thanks a lot!

    Translated from French

    Item

    MacBook Pro 13" Retina (2015) - Core i7 3.1 GHz 512 SSD - 16 Go AZERTY - Français

    Condition

    Fair

    Reviewed in France on 20 January 2025