Customer reviews

As ever, promptly and easily delivered, and in the state that was promised.

Great phone, great service

The phone was described as very-good. But came so dirty with a lot signs of wear, seemed it was opened and sealed with glue as there were signs of glue at the back. The charging pot and the speaker were so full of dust and dirt. The phone came with the wrong charger. I am definitely returning the phone and am so disappointed as it is the total opposite of what’s on the description.

The good news is: Great phone as ordered, fast delivery, great price. For the disappointment (I suppose outside Back Market): Received a galaxy z fliP 5 at 600€ almost, in an envelope... itself in a cardboard envelope for transport but not even a neutral box like most refurbished phones... I'm talking about a box for the phone, for Christmas to offer it sucks ... and even more at 5 days of Christmas ...

This Galaxy S23 Ultra is the second phone I bought from this website. A year ago I bought an IPhone 13 Pro Max for my wife. This made me decide to buy here. The result is great. The IPhone has been with us for 1 year without any problems. As for the Galaxy S23 Ultra purchased in "excellent" condition it is as is!!!!. The phone came in a shipping box well protected with charging cable. it has no scratches, it looks like it has not been used. And in terms of performance I have been using it for 1 month and I have nothing to say but that it works like a new phone despite being less than half used. The battery lasts the whole day giving it enough use and with normal use you get to the night with 40% easy. I will definitely continue to buy refurbished. The only negative thing to say is that the shipment was delayed 4 days. but I do not give it much importance.

Huawei P20, super nice device. Bought new in 2018/19. Unfortunately dropped device a few times (too many times). New devices are often a lot bigger and too big for me. Refurbished at Back Market is actually a new device. Fine experience with Back Market.

This is the second time I've enjoyed reconditioned products from Kar-Media via Back Market! The first time, I picked up a Xiaomi Mi 9T Pro in 'Perfect Condition' (as if it were brand new), when mine had crashed for the umpteenth time and wouldn't turn on. The idea was to stick with a model I was familiar with and switch it to an alternative operating system. I installed an unofficial /e/os and then another unofficial Lineage OS. Unfortunately, the problem with unofficial ROMs is that they depend on volunteer developers to keep things up to date and update with Google security patches. As I haven't had any updates since the summer of 2024, I preferred to try another model. The Google Pixels are excellent references for fans of alternative OSes, particularly because of their ability to lock the bootloader after installing the new OS. I opted for a Pixel 7 Pro, in order to keep the Mi 9T Pro's enormous performance. After following a YouTube tutorial (optional at the end of the day) and the Graphene OS installation method via a browser (Web installer), I deployed GOS without any difficulty in less than 10 minutes, which was quite impressive! But back to the device. The box was care...

I ordered a good iphone 13 mini. I am thrilled with the purchase, arrived a day before the deadline, almost non-existent scratches battery which was supposed to be at 80% and instead is at 90% . My first refurbished .... will not be my last.

I bought a Google pixel fold and it arrived in 6 days (fast shipping). the mobile has arrived in its original box and its condition is almost impeccable ! nothing negative to say ! it is the first time I buy something from here and I am very happy with this compare !!! I recommend back market and the seller 100% !!!